Generally very clean throughout, wide range of drink and food choices. Friendly staff. Outside area sometimes a little grubby but inside always very
Lois Garland
absolutely disgusting, water and food all over the floor, toilets disgusting and no toilet roll. limited food options and seems understaffed by the state of the restaurant, very mucky. paid extra to eat in and was still given a paper cup for my coffee and no plates!! what am i paying extra for???
Andy Carter
Went in and was thoroughly disappointed. 25 minutes for a cheese toastie and 2 Americano coffees.....tables were unwiped.... One of the staff emptied the bins and went back to serving without washing his hands.......Come on.....up your
Chrisby
Messy, disgusting toilets ?!! Very expensive eating ? especially as you are offered NO plates, WOODEN cutlery (YUCK YUCK YUCK) overflowing bins!! Filthy floors!!
John OBrien
Called in for coffee after shopping at Clark’s Village. Both the lattes were Luke warm and that is being generous. My wife witnessed one of the counter staff pressing the rubbish down in the bin to the side of the counter that was overflowing and then straight back to serving she never washed her hands.How can this be hygienic. A sure way of passing and carrying germs potentially giving unsuspecting members of the public food poisoning. Avoid this place unless of course you want to end up in hospital.
Carla Scott
Tables to squashed together, people got grumpy trying to fit.How daft running out of milk at the lunch time rush?? No hot drinks available. On a cold wet day.Wheelchair accessibility: Not Available
Sue BC
A bit busy when I popped in.But the food & coffee were good and reasonably
Anthony Haffenden
Our first stop for coffee and a sandwich when we go to Clarke's Village. Plenty of room to get a table.
Jan Jeffrey
I loved my wrap and cake. However not 100% convinced my coffee was the decaf I ordered. My heart was racing shortly after.!! Good job I have pills for that!
ANDREW RUDD
Overpriced, not very clean, and a slow service, even though the staff were very polite. Tables need a deep clean.
This is Pret in Clarks Village.I feel bad in having to say this but we weren't impressed. One hot chocolate, one latte and one chai latte. One cheese toastie, a vegetable roll and a small carrot cake slice, cost £27!!!The latte was warm and bitter, the hole in the cup lid was non-existent. I took it back and requested a hot coffee, and when it came it was the same as the first.The veggie roll was dry and nothing to shout home about, in fact the wooden knife they gave us to cut it (3 portions) would just about cut butter, so we gave up on that. The cheese toastie was hard and slightly overdone, I've had better! No full fat milk (who do they think you are, Nanny Pret?)I'm sorry to give a negative review, but all three of us were unimpressed.
Kay Bidgood
Food was tasty. Drink were good and hot, had to ask for serviette.Disappointed with friendliness of staff member that served me, actually looked short staffed. Tables weren’t cleared.Toilet was disgusting, floor wasn’t very clean, toilet seat loose. Only one toilet, disabled toilet was out of order. No baby changing facilities. When I came out, a mother was changing her baby on the floor. Very unhygienic. There is room for a fold away changing tableWheelchair accessibility: Plenty of room in the restaurant but toilet out of order and not that easy to access
Vic Millard
As is the norm,not much vegan or vegetarian choice and only the "ever present "brownie for the passing coeliac.
Kaate howard
Went here Saturday whilst out for a spot of shopping. The food was not labelled accurately, and was tepid, not hot. The staff member barely spoke to me, was blunt when I asked a simple questions, and ushered up the next customer and started serving him before I had even put my pin in the card machine. Generally okay, but too busy for the staff to give good customer service.
Matthew Thorndale-Finn
CHARGING EXTRA TO EAT-IN!!!! We've been customers since the late 90's in London but we're going off Pret. We always stop at the Street branch for lunch on our way out but it's getting very expensive. £19 for two drinks, a salad and a sandwich..... what really annoyed me was the extra cost per item to eat in! Probably another £3-4 on top of the £19. That was a bad decision. ? and then you have to subscribe for the best prices...... seriously all we want is coffee and a quick bit of lunch. Three prices for every item. Madness. Collection of hot drinks was consistently chaotic with customers unsure what belonged to who. Baristas were chucking drinks down the drain. Mine, a pumpkin latte was announced as a vanilla latte but after sitting getting cold for five minutes the batista abruptly said it was pumpkin after all (it was vanilla by the way). Not a good experience and we won't hurry back. You're getting greedy Pret and customer service at this branch has gone down hill a lot. Eat-in costs make customers feel unwelcome.
Generally very clean throughout, wide range of drink and food choices. Friendly staff. Outside area sometimes a little grubby but inside always very
absolutely disgusting, water and food all over the floor, toilets disgusting and no toilet roll. limited food options and seems understaffed by the state of the restaurant, very mucky. paid extra to eat in and was still given a paper cup for my coffee and no plates!! what am i paying extra for???
Went in and was thoroughly disappointed. 25 minutes for a cheese toastie and 2 Americano coffees.....tables were unwiped.... One of the staff emptied the bins and went back to serving without washing his hands.......Come on.....up your
Messy, disgusting toilets ?!! Very expensive eating ? especially as you are offered NO plates, WOODEN cutlery (YUCK YUCK YUCK) overflowing bins!! Filthy floors!!
Called in for coffee after shopping at Clark’s Village. Both the lattes were Luke warm and that is being generous. My wife witnessed one of the counter staff pressing the rubbish down in the bin to the side of the counter that was overflowing and then straight back to serving she never washed her hands.How can this be hygienic. A sure way of passing and carrying germs potentially giving unsuspecting members of the public food poisoning. Avoid this place unless of course you want to end up in hospital.
Tables to squashed together, people got grumpy trying to fit.How daft running out of milk at the lunch time rush?? No hot drinks available. On a cold wet day.Wheelchair accessibility: Not Available
A bit busy when I popped in.But the food & coffee were good and reasonably
Our first stop for coffee and a sandwich when we go to Clarke's Village. Plenty of room to get a table.
I loved my wrap and cake. However not 100% convinced my coffee was the decaf I ordered. My heart was racing shortly after.!! Good job I have pills for that!
Overpriced, not very clean, and a slow service, even though the staff were very polite. Tables need a deep clean.
Restaurantji Recommends
This is Pret in Clarks Village.I feel bad in having to say this but we weren't impressed. One hot chocolate, one latte and one chai latte. One cheese toastie, a vegetable roll and a small carrot cake slice, cost £27!!!The latte was warm and bitter, the hole in the cup lid was non-existent. I took it back and requested a hot coffee, and when it came it was the same as the first.The veggie roll was dry and nothing to shout home about, in fact the wooden knife they gave us to cut it (3 portions) would just about cut butter, so we gave up on that. The cheese toastie was hard and slightly overdone, I've had better! No full fat milk (who do they think you are, Nanny Pret?)I'm sorry to give a negative review, but all three of us were unimpressed.
Food was tasty. Drink were good and hot, had to ask for serviette.Disappointed with friendliness of staff member that served me, actually looked short staffed. Tables weren’t cleared.Toilet was disgusting, floor wasn’t very clean, toilet seat loose. Only one toilet, disabled toilet was out of order. No baby changing facilities. When I came out, a mother was changing her baby on the floor. Very unhygienic. There is room for a fold away changing tableWheelchair accessibility: Plenty of room in the restaurant but toilet out of order and not that easy to access
As is the norm,not much vegan or vegetarian choice and only the "ever present "brownie for the passing coeliac.
Went here Saturday whilst out for a spot of shopping. The food was not labelled accurately, and was tepid, not hot. The staff member barely spoke to me, was blunt when I asked a simple questions, and ushered up the next customer and started serving him before I had even put my pin in the card machine. Generally okay, but too busy for the staff to give good customer service.
CHARGING EXTRA TO EAT-IN!!!! We've been customers since the late 90's in London but we're going off Pret. We always stop at the Street branch for lunch on our way out but it's getting very expensive. £19 for two drinks, a salad and a sandwich..... what really annoyed me was the extra cost per item to eat in! Probably another £3-4 on top of the £19. That was a bad decision. ? and then you have to subscribe for the best prices...... seriously all we want is coffee and a quick bit of lunch. Three prices for every item. Madness. Collection of hot drinks was consistently chaotic with customers unsure what belonged to who. Baristas were chucking drinks down the drain. Mine, a pumpkin latte was announced as a vanilla latte but after sitting getting cold for five minutes the batista abruptly said it was pumpkin after all (it was vanilla by the way). Not a good experience and we won't hurry back. You're getting greedy Pret and customer service at this branch has gone down hill a lot. Eat-in costs make customers feel unwelcome.