I made a genuine mistake and accidently clicked for collection and not delivery so i quickly rung up to cancle my order and now i have to wait days for my money back what they have still took out of my bank !
Jack “Jtrainshaw” Shaw
Great
ILLEGALALIEN1 ;
I live 3 mile away and it arrived luke warm & by the third slice being eaten it was too cold where we had to microwave every piece there on in. Polite delivery driver. I will not be back & it was a let down to our first order @ this pizza place.
adrian bruce
Food arrived 45 minutes late after 3 phone calls and was absolutely disgusting. The worst pizza ever . The shop is 5 minutes away by car , delivery service is rubbish with no explanation why was so late. Then the food away as could not eat any of it.Dietary restrictions: Don’t bother .
Alexander Newton
Food was made with what tasted like basic ingredients and for £35 on a relatively small order it's not good. Food was delivered and arrived barely warm, making the food not the most enjoyable which is a shame as was looking forward to it but was let down.Papa Johns competitors offer more affordable and tastier options than what in my opinion is available at Papa Johns. Even then a store bought pizza tastes better, won't be ordering again.Vegetarian options: For it's glaring quality of food faults, the options available to vegetarians is wide.
Abigail Bailey
Food was late, but still warm and thankfully everything j paid for was there. However, the customer service is shocking as they don’t answer the phone. I was worried that I had waisted £40 on a delivery.So in other words, unless you can personal collect your order, don’t bother.Vegetarian options: Could have more vegan/ vegetarian options
Cameron Hunsley
Haven't had pizza in years due to there being not many pizza places that offer vegan cheese on a pizza, without the whole pizza having to be vegan too. Decided to try papa John's and I'm blown away. The pizza is the freshest pizza I've ever tasted in my life, the base is so soft and the cheese is the best vegan cheese Ive ever had. Didn't have any of that nasty coconut foot taste that other vegan cheeses have, and the optional extra toppings I chose were plentiful and we're super fresh. The only downside is the cost but as a rare treat, there is no better option in my opinion.Vegetarian options: Good amount of options
Zunaira Ijaz
pizza was too good and specially staff behaviourParking: parking available
Jake Kitch
Disgusting service can't speak English and put phone down for no reason I was a regular customer but you've lost me now poor customer service it's not first time they done it last time took my order and cash never showed up
Diane Jubb
2nd of two terrible take aways from crappa/papa Johns on both occasions the food arrived late and cold the cheese had semi- reset the base was soggy and stodgy as was the garlic bread, they also all stank of fat. The poppin chicken unpleasant to eat as they were cold. The order was not removed from the “hot bag” at the door as the food used to be, instead it was carried from the car to my door as said without any insulation to keep it warm? A total waste of hard earned money, needless to say we will definitely not be ordering from Crappa’s ever again ? Thanks!
Food is always good from Papa Johns however the delivery service really spoils the who experience. 90 mins after ordering and 30 mins after the companies own tracking service said our pizza had been delivered we get a call from the driver, saying he was in a car park and asked where we were. I told the driver I could direct him to us if I knew where he was but all he kept saying was he was at the postcode we had provided in a car park. Not very helpful.I told the driver what to Google to find us, he couldn’t work out how to Google things even though he was using Google maps for his sat nav.He just kept saying he was at the post code WE PROVIDED (Caps as he kept shouting it). Interestingly, as I presume with most addresses in the UK we don’t have a post code allocated to just our property. Also interestingly if you enter into Google our property name and postcode we provided on the order Google pin points us exactly. So maybe if your drivers were able to use Google and type the information provided they would find more addresses. Also you have delivered to us over 20 times in the last few years. Maybe if you pin pointed the delivery location after your first delivery and saved this next to our customer profile on your app you wouldn’t have this trouble. It works well for DPD who do this in their app. Will think again before ordering from here. Oh and when you try to call the store nobody can be bothered to answer. Tried 5 times just rang out. Not sure how you are meant to tell them of a problem. You order your pizza you takes your chances. Think again. Annoying as this is very easy to fix for a big company.
Robert
Ordered at 23.15 and try to get in touch with the store for about 30 mins and noone answer. In this style you will lose all your customers
paris land
Great quality pizza and sides, always fresh, hot and tasty!
Claire Johnston
Really poor experience from Papa Johns Barnsley. The food was over an hour late, cold and tasteless. Clear delivery instructions were given but I had to phone the driver 3 times to give extra delivery instructions as he kept hanging up on me! Eventually I had to go to collect the food. I have asked the manager for a refund in writing and been ignored! Really poor service, I’m still waiting for an apology and a refund
Claire J
Really poor experience from Papa Johns Barnsley. The food was over an hour late, cold and tasteless. Clear delivery instructions were given but I had to phone the driver 3 times to give extra delivery instructions as he kept hanging up on me! Eventually I had to go to collect the food. I have asked the manager for a refund in writing and been ignored! Really poor service, I’m still waiting for an apology and a refund
I made a genuine mistake and accidently clicked for collection and not delivery so i quickly rung up to cancle my order and now i have to wait days for my money back what they have still took out of my bank !
Great
I live 3 mile away and it arrived luke warm & by the third slice being eaten it was too cold where we had to microwave every piece there on in. Polite delivery driver. I will not be back & it was a let down to our first order @ this pizza place.
Food arrived 45 minutes late after 3 phone calls and was absolutely disgusting. The worst pizza ever . The shop is 5 minutes away by car , delivery service is rubbish with no explanation why was so late. Then the food away as could not eat any of it.Dietary restrictions: Don’t bother .
Food was made with what tasted like basic ingredients and for £35 on a relatively small order it's not good. Food was delivered and arrived barely warm, making the food not the most enjoyable which is a shame as was looking forward to it but was let down.Papa Johns competitors offer more affordable and tastier options than what in my opinion is available at Papa Johns. Even then a store bought pizza tastes better, won't be ordering again.Vegetarian options: For it's glaring quality of food faults, the options available to vegetarians is wide.
Food was late, but still warm and thankfully everything j paid for was there. However, the customer service is shocking as they don’t answer the phone. I was worried that I had waisted £40 on a delivery.So in other words, unless you can personal collect your order, don’t bother.Vegetarian options: Could have more vegan/ vegetarian options
Haven't had pizza in years due to there being not many pizza places that offer vegan cheese on a pizza, without the whole pizza having to be vegan too. Decided to try papa John's and I'm blown away. The pizza is the freshest pizza I've ever tasted in my life, the base is so soft and the cheese is the best vegan cheese Ive ever had. Didn't have any of that nasty coconut foot taste that other vegan cheeses have, and the optional extra toppings I chose were plentiful and we're super fresh. The only downside is the cost but as a rare treat, there is no better option in my opinion.Vegetarian options: Good amount of options
pizza was too good and specially staff behaviourParking: parking available
Disgusting service can't speak English and put phone down for no reason I was a regular customer but you've lost me now poor customer service it's not first time they done it last time took my order and cash never showed up
2nd of two terrible take aways from crappa/papa Johns on both occasions the food arrived late and cold the cheese had semi- reset the base was soggy and stodgy as was the garlic bread, they also all stank of fat. The poppin chicken unpleasant to eat as they were cold. The order was not removed from the “hot bag” at the door as the food used to be, instead it was carried from the car to my door as said without any insulation to keep it warm? A total waste of hard earned money, needless to say we will definitely not be ordering from Crappa’s ever again ? Thanks!
Restaurantji Recommends
Food is always good from Papa Johns however the delivery service really spoils the who experience. 90 mins after ordering and 30 mins after the companies own tracking service said our pizza had been delivered we get a call from the driver, saying he was in a car park and asked where we were. I told the driver I could direct him to us if I knew where he was but all he kept saying was he was at the postcode we had provided in a car park. Not very helpful.I told the driver what to Google to find us, he couldn’t work out how to Google things even though he was using Google maps for his sat nav.He just kept saying he was at the post code WE PROVIDED (Caps as he kept shouting it). Interestingly, as I presume with most addresses in the UK we don’t have a post code allocated to just our property. Also interestingly if you enter into Google our property name and postcode we provided on the order Google pin points us exactly. So maybe if your drivers were able to use Google and type the information provided they would find more addresses. Also you have delivered to us over 20 times in the last few years. Maybe if you pin pointed the delivery location after your first delivery and saved this next to our customer profile on your app you wouldn’t have this trouble. It works well for DPD who do this in their app. Will think again before ordering from here. Oh and when you try to call the store nobody can be bothered to answer. Tried 5 times just rang out. Not sure how you are meant to tell them of a problem. You order your pizza you takes your chances. Think again. Annoying as this is very easy to fix for a big company.
Ordered at 23.15 and try to get in touch with the store for about 30 mins and noone answer. In this style you will lose all your customers
Great quality pizza and sides, always fresh, hot and tasty!
Really poor experience from Papa Johns Barnsley. The food was over an hour late, cold and tasteless. Clear delivery instructions were given but I had to phone the driver 3 times to give extra delivery instructions as he kept hanging up on me! Eventually I had to go to collect the food. I have asked the manager for a refund in writing and been ignored! Really poor service, I’m still waiting for an apology and a refund
Really poor experience from Papa Johns Barnsley. The food was over an hour late, cold and tasteless. Clear delivery instructions were given but I had to phone the driver 3 times to give extra delivery instructions as he kept hanging up on me! Eventually I had to go to collect the food. I have asked the manager for a refund in writing and been ignored! Really poor service, I’m still waiting for an apology and a refund