Wanted to order online as we normally go to Lais so haven’t been to fortune cookie in years. Online ordering great. Delivery driver lovely and so chatty and personable. Food delicious and colourful. Full of flavour. Free drink and crackers for ordering over £30 so well chuffed.
Paul Markham
If you are ordering online, beware. They close their ordering online system when they are busy. Saying they are closed until 04:45pm the next day. That time is incorrect as it does not exist.
Paul Robson
Awaited 2hrs after been advised 40 mins delivery... Still no food .... Given 1star because I would have given lower.. as no body from fortune cookie has advise me food been delivered late...... Will never order from there again after Year's of ordering...
Tracy Fotherby
Always polite . Food lovely . Been going there a lot of years
Vinny Cooke
Best Chinese I've had in Moorends, strong flavours, fantastic sauces, very tender meat, loved ever bit of it, deffinatly be using it again.
Karen
Have ordered food from here for years and always had tasty, beautifully cooked food. However, tonight's meal was the WORST meal EVER!! Spring rolls soaked in oil, chips soaked in oil and definitely re-heated from hours before. Fried rice darkest of brown, overcooked. Special curry bland and a powdery texture to sauce. The pork in it, which is questionable, had a really funky taste. The dog refused a piece and he eats anything and I mean ANYTHING. Sweet and sour sauce BLAND, Just bright orange gloop. Never will we order from here again. ABSOLUTELY DISGUSTING.
Janet Hill
Not very nice over cooked chicken dry noodles and very brown dry fried rice won't use again
Tim Letten
Easy to give bad reviews but these deserve 110% . Had a take away tonight probably the best Chinese take away I’ve ever had . This is only the 3rd time we have used them and every time it’s been 110% . Well done .
Abigail Cordingley-Wildman
I'm not impressed. I ordered a small order at 6:44pm online, given 60min wait time for delivery. Gets to 8pm, I ring to check where the order is, was told 'it'll be on the next delivery in about 10 mins' okay, great. We. Were. Starving. Gets to 8:25pm, my fiancé rings, was told the exact same thing again, my fiancé replies with 'thats what you said the last time' and I dont think the chef/owner or whatever title they are realises we could hear her down the phone moaning about how busy they are. That's understandable, it's a Saturday evening but the attitude was unnecessary.Low and behold, our food turns up at 8:50pm... a little over 2 hours from ordering. The reason for the 2 stars is the food tasted really good.. was it worth the 2 hour wait? Absolutely not. But if did satisfy our hunger. We haven't totally put off ordering again, next time we'll order to pick up, especially at peak times like tonight.Also I'll add... I have felt quite sick after eating BUT that could be because I hadn't eaten since 12pm and I shoved my food down my throat without a second to think. Everything was cooked and hot but the beef was questionable.
Brilliant from chef to delivery, I gone from chips n egg to Chinese
Joanne Taylor-Beckett (Jojo)
Excellent chinese im very picky and particular with what I eat. These guys made every effort to fulfill my order how I like it and is alway tasty. Customer service is fabulous couldnt sing this place enough praise
Abigail Grace
I'm not impressed. I ordered a small order at 6:44pm online, given 60min wait time for delivery. Gets to 8pm, I ring to check where the order is, was told 'it'll be on the next delivery in about 10 mins' okay, great. We. Were. Starving. Gets to 8:25pm, my fiancé rings, was told the exact same thing again, my fiancé replies with 'thats what you said the last time' and I dont think the chef/owner or whatever title they are realises we could hear her down the phone moaning about how busy they are. That's understandable, it's a Saturday evening but the attitude was unnecessary.Low and behold, our food turns up at 8:50pm... a little over 2 hours from ordering. The reason for the 2 stars is the food tasted really good.. was it worth the 2 hour wait? Absolutely not. But if did satisfy our hunger. We haven't totally put off ordering again, next time we'll order to pick up, especially at peak times like tonight.Also I'll add... I have felt quite sick after eating BUT that could be because I hadn't eaten since 12pm and I shoved my food down my throat without a second to think. Everything was cooked and hot but the beef was questionable.
Dazzling Homemaker
I love my chicken fried rice and sweet sauce.Always on time for me never had a issue. I love f.c
Lianne O'Donnell
Terrible waiting time! Ordered at 17.47 said it would be 40mins, called at 7pm to be told it be 30mins contacted again at 8! To be told 10mins and didn't arrive till 8.20,Food was bland and tasted waterdown, even the sweet and sour,Wont be trying again
Lovely food.
Wanted to order online as we normally go to Lais so haven’t been to fortune cookie in years. Online ordering great. Delivery driver lovely and so chatty and personable. Food delicious and colourful. Full of flavour. Free drink and crackers for ordering over £30 so well chuffed.
If you are ordering online, beware. They close their ordering online system when they are busy. Saying they are closed until 04:45pm the next day. That time is incorrect as it does not exist.
Awaited 2hrs after been advised 40 mins delivery... Still no food .... Given 1star because I would have given lower.. as no body from fortune cookie has advise me food been delivered late...... Will never order from there again after Year's of ordering...
Always polite . Food lovely . Been going there a lot of years
Best Chinese I've had in Moorends, strong flavours, fantastic sauces, very tender meat, loved ever bit of it, deffinatly be using it again.
Have ordered food from here for years and always had tasty, beautifully cooked food. However, tonight's meal was the WORST meal EVER!! Spring rolls soaked in oil, chips soaked in oil and definitely re-heated from hours before. Fried rice darkest of brown, overcooked. Special curry bland and a powdery texture to sauce. The pork in it, which is questionable, had a really funky taste. The dog refused a piece and he eats anything and I mean ANYTHING. Sweet and sour sauce BLAND, Just bright orange gloop. Never will we order from here again. ABSOLUTELY DISGUSTING.
Not very nice over cooked chicken dry noodles and very brown dry fried rice won't use again
Easy to give bad reviews but these deserve 110% . Had a take away tonight probably the best Chinese take away I’ve ever had . This is only the 3rd time we have used them and every time it’s been 110% . Well done .
I'm not impressed. I ordered a small order at 6:44pm online, given 60min wait time for delivery. Gets to 8pm, I ring to check where the order is, was told 'it'll be on the next delivery in about 10 mins' okay, great. We. Were. Starving. Gets to 8:25pm, my fiancé rings, was told the exact same thing again, my fiancé replies with 'thats what you said the last time' and I dont think the chef/owner or whatever title they are realises we could hear her down the phone moaning about how busy they are. That's understandable, it's a Saturday evening but the attitude was unnecessary.Low and behold, our food turns up at 8:50pm... a little over 2 hours from ordering. The reason for the 2 stars is the food tasted really good.. was it worth the 2 hour wait? Absolutely not. But if did satisfy our hunger. We haven't totally put off ordering again, next time we'll order to pick up, especially at peak times like tonight.Also I'll add... I have felt quite sick after eating BUT that could be because I hadn't eaten since 12pm and I shoved my food down my throat without a second to think. Everything was cooked and hot but the beef was questionable.
Restaurantji Recommends
Brilliant from chef to delivery, I gone from chips n egg to Chinese
Excellent chinese im very picky and particular with what I eat. These guys made every effort to fulfill my order how I like it and is alway tasty. Customer service is fabulous couldnt sing this place enough praise
I'm not impressed. I ordered a small order at 6:44pm online, given 60min wait time for delivery. Gets to 8pm, I ring to check where the order is, was told 'it'll be on the next delivery in about 10 mins' okay, great. We. Were. Starving. Gets to 8:25pm, my fiancé rings, was told the exact same thing again, my fiancé replies with 'thats what you said the last time' and I dont think the chef/owner or whatever title they are realises we could hear her down the phone moaning about how busy they are. That's understandable, it's a Saturday evening but the attitude was unnecessary.Low and behold, our food turns up at 8:50pm... a little over 2 hours from ordering. The reason for the 2 stars is the food tasted really good.. was it worth the 2 hour wait? Absolutely not. But if did satisfy our hunger. We haven't totally put off ordering again, next time we'll order to pick up, especially at peak times like tonight.Also I'll add... I have felt quite sick after eating BUT that could be because I hadn't eaten since 12pm and I shoved my food down my throat without a second to think. Everything was cooked and hot but the beef was questionable.
I love my chicken fried rice and sweet sauce.Always on time for me never had a issue. I love f.c
Terrible waiting time! Ordered at 17.47 said it would be 40mins, called at 7pm to be told it be 30mins contacted again at 8! To be told 10mins and didn't arrive till 8.20,Food was bland and tasted waterdown, even the sweet and sour,Wont be trying again