I met my daughter's in Costa, we had several drink and food, spent a reasonable amount of money over a few drinks and snacks, to be handed a fine by UKCPS of £60 for spending roughly the same amount on food and drink because we stayed 2.5hrs eating and drinking. Absolutely shocking to be handed a charge for buying the products Costa sells at Manvers, please everyone be aware if you spend a long time and buy several products you will be penalised for being a customer... absolutely disgusting... proving if you spend more and eat more you are penalised. I cannot understand this predatory mentality, it is a disgrace!! BE AWARE... DO NOT SPEND MONEY OR TIME, YOU WILL BE PENALISED!!!
Legalrep1
Met my daughter's in Costa, had several drinks and ate lunch to be handed a fine for staying over 90 minutes because we drank several drinks and ate food... absolute disgrace. This is predatory behaviour and disgusting, penalising customers who stay and spend more. BEWARE, IF YOU STAY LONGER AMD SPEND MORE THEY WILL PENALISE YOU!!! DISGRACEFUL!! Predatory behaviour for customers who spend more!!!!
Naomi Marrow
Ruined by £60 fine for staying over 90minsNot going backAvoid
sampW4800LF
As with many others here, I cannot believe they have implemented parking fines. Been before and never been an issue. Who other than customers are coming here? It’s in the middle of nowhere. Have contacted Costa in the hopes of a resolution as my appeal was denied and if so, will amend the review but absolutely disgusting behaviour. My friend who I was visiting for the same amount of time doesn’t have a ticket either so unfair what ridiculous tactics are being employed here. We spent £17 here, it wasn’t particularly clean but the staff were nice enough (except not bothering to tell us about the time limit when we returned for a second round of drinks). We drank our coffee and had a good catch up only to have it ruined by this fine. Really not impressed at all.
Sally S
Just received a letter for a £100 parking fine for my daughter meeting friends at Costa. Apparently it’s the second letter they sent - it’s the first we received - 90 minutes maximum for you to visit costa - who take minimum 10 mins to serve you in the first place, then sit and enjoy food, drink and a catch up. Miss this 90 mins and you’ll get a fine. Oh and guess what, no one in Costa tells you this so they are enabling the fines. Maybe this is how they make more money given that there are better Costa branches nearby! Shame on you Costa, this policy is short lived. Never again…..
976SallyS
I'm sorry that i'm having to write this review as negative reviews are not what what I want to provide. I stopped using this Costa last summer after seeing multiple examples of lack of food hygiene, the final straw was when i watched the girl behind the counter scratch inside her ear and then promptly use the same fingers to add a teabag to the mug. However, that was not enough to persuade me to write this review. No the crunch came yesterday when I opened the mail!! My 19 year old daughter met a friend at this Costa on 20 September 23. They met just after 3.20pm for drink, food and a catch up as they hadn't seen each other for a while. They left at just before 5pm. Yesterday we received a letter with a £100 parking fine because apparently you are not allowed to spend more then 90 minutes in Costa, although they don't tell you that at the counter when they take your money nor do they see you sitting there an hour later and think to make you aware that they are limiting your visit. I was gobsmacked, because the parking fine company state they have contacted us prior - they haven't, i also know this carpark has never had parking restrictions for the many previous years we've parked there. I get it if people are parking and not using the businesses there, but to spend money at the business and then still be fined has me boiling. Especially as I watched my daughter burst into tears with worry about paying £100 fine when all she wanted was a catch up with a friend. Shame on you Costa at Manvers, this is a disgrace, and frankly a hell of a risk when there are several other, better Costa branches within a very short drive. You should be fighting to be the best not letting your customer's get stung in this way. Oh and send your staff on a food hygiene course to learn the basics of washing their hands if you aren't going to teach them!
Jo Ward
PARKING FINE! After meeting friends for coffee and a catch up in Costa on the Monday i received a letter on the Saturday saying because I haven't paid £60 parking charge it's now increased to £100. If I want to know what the rules are I have to return to the carpark to read the sign! Disgraceful customer service!
S6529EGjohnj
This Costa has possibly the poorest selection of products in Any Costa, the staff seem untrained, there’s no warm atmosphere, the car park is patrolled by Euro parks on behalf of the Costa Franchisees and they strictly enforce the parking, we have been done twice, once when the computer wasn’t working and the 2nd time also. This place is a disgrace to the Cost name, they won’t get my business ever again. Instead go to Waterfront Golf, friendly staff great choice of food good seating outside as well as in.
Charlotte A
£60 parking fine ruined a catch up with a friend! Never even saw signs by where I parked not paying it but so mad
Went to catch up with friends at Costa Manvers ,which I have done on numerous occasions . However, it has never cost me £60.00 before as there is now apparently a time limit of 90 minutes. I was not informed of this by the staff and did not notice any signs. I thought the point of coffee shops was to encourage friends to get together to drink coffee and chat but this time limit goes against this. I will not be visiting again.
Lynsey Butcher
I am disgusted with Costa having met my friend for a coffee I’ve had to pay a £60 parking fine! I was in a secure car park just outside the shop and inputted my details into their parking machine to extend my stay. I’ve appealed my case and they’ve said it’s still classed as private land. So not only did I spend a fortune in Costa I’ve just paid off a £60 fine that would be up to £100 if not paid in 14 days!! I will never go to Costa again!!!
Kayla Flint
Went for coffee and cake and spent a small fortune. Inly to be hit with a £100 fine parking fine? Will not be going again
Helen B
Visited to meet friends, toilet was very run down and dirty. Flies everywhere to the point they were landing on us whilst we were trying to eat. Few days later received a £60 parking fine for overstaying our welcome! No signs seen and not Informed by staff of parking issue. Will not visit again.
Meander44752952815
Cosat Manvers in Rotherham, staff were nice, but I will never go to that place again as i got £60.00 parking fine when i stayed in their coffee shop, very clever way to make people pay more. I will never ever go to Costa anywhere in the UK anymore and advice my friends and family not to go to any Costa anywhere in the UK.
Friendly staff and lovely
I met my daughter's in Costa, we had several drink and food, spent a reasonable amount of money over a few drinks and snacks, to be handed a fine by UKCPS of £60 for spending roughly the same amount on food and drink because we stayed 2.5hrs eating and drinking. Absolutely shocking to be handed a charge for buying the products Costa sells at Manvers, please everyone be aware if you spend a long time and buy several products you will be penalised for being a customer... absolutely disgusting... proving if you spend more and eat more you are penalised. I cannot understand this predatory mentality, it is a disgrace!! BE AWARE... DO NOT SPEND MONEY OR TIME, YOU WILL BE PENALISED!!!
Met my daughter's in Costa, had several drinks and ate lunch to be handed a fine for staying over 90 minutes because we drank several drinks and ate food... absolute disgrace. This is predatory behaviour and disgusting, penalising customers who stay and spend more. BEWARE, IF YOU STAY LONGER AMD SPEND MORE THEY WILL PENALISE YOU!!! DISGRACEFUL!! Predatory behaviour for customers who spend more!!!!
Ruined by £60 fine for staying over 90minsNot going backAvoid
As with many others here, I cannot believe they have implemented parking fines. Been before and never been an issue. Who other than customers are coming here? It’s in the middle of nowhere. Have contacted Costa in the hopes of a resolution as my appeal was denied and if so, will amend the review but absolutely disgusting behaviour. My friend who I was visiting for the same amount of time doesn’t have a ticket either so unfair what ridiculous tactics are being employed here. We spent £17 here, it wasn’t particularly clean but the staff were nice enough (except not bothering to tell us about the time limit when we returned for a second round of drinks). We drank our coffee and had a good catch up only to have it ruined by this fine. Really not impressed at all.
Just received a letter for a £100 parking fine for my daughter meeting friends at Costa. Apparently it’s the second letter they sent - it’s the first we received - 90 minutes maximum for you to visit costa - who take minimum 10 mins to serve you in the first place, then sit and enjoy food, drink and a catch up. Miss this 90 mins and you’ll get a fine. Oh and guess what, no one in Costa tells you this so they are enabling the fines. Maybe this is how they make more money given that there are better Costa branches nearby! Shame on you Costa, this policy is short lived. Never again…..
I'm sorry that i'm having to write this review as negative reviews are not what what I want to provide. I stopped using this Costa last summer after seeing multiple examples of lack of food hygiene, the final straw was when i watched the girl behind the counter scratch inside her ear and then promptly use the same fingers to add a teabag to the mug. However, that was not enough to persuade me to write this review. No the crunch came yesterday when I opened the mail!! My 19 year old daughter met a friend at this Costa on 20 September 23. They met just after 3.20pm for drink, food and a catch up as they hadn't seen each other for a while. They left at just before 5pm. Yesterday we received a letter with a £100 parking fine because apparently you are not allowed to spend more then 90 minutes in Costa, although they don't tell you that at the counter when they take your money nor do they see you sitting there an hour later and think to make you aware that they are limiting your visit. I was gobsmacked, because the parking fine company state they have contacted us prior - they haven't, i also know this carpark has never had parking restrictions for the many previous years we've parked there. I get it if people are parking and not using the businesses there, but to spend money at the business and then still be fined has me boiling. Especially as I watched my daughter burst into tears with worry about paying £100 fine when all she wanted was a catch up with a friend. Shame on you Costa at Manvers, this is a disgrace, and frankly a hell of a risk when there are several other, better Costa branches within a very short drive. You should be fighting to be the best not letting your customer's get stung in this way. Oh and send your staff on a food hygiene course to learn the basics of washing their hands if you aren't going to teach them!
PARKING FINE! After meeting friends for coffee and a catch up in Costa on the Monday i received a letter on the Saturday saying because I haven't paid £60 parking charge it's now increased to £100. If I want to know what the rules are I have to return to the carpark to read the sign! Disgraceful customer service!
This Costa has possibly the poorest selection of products in Any Costa, the staff seem untrained, there’s no warm atmosphere, the car park is patrolled by Euro parks on behalf of the Costa Franchisees and they strictly enforce the parking, we have been done twice, once when the computer wasn’t working and the 2nd time also. This place is a disgrace to the Cost name, they won’t get my business ever again. Instead go to Waterfront Golf, friendly staff great choice of food good seating outside as well as in.
£60 parking fine ruined a catch up with a friend! Never even saw signs by where I parked not paying it but so mad
Restaurantji Recommends
Went to catch up with friends at Costa Manvers ,which I have done on numerous occasions . However, it has never cost me £60.00 before as there is now apparently a time limit of 90 minutes. I was not informed of this by the staff and did not notice any signs. I thought the point of coffee shops was to encourage friends to get together to drink coffee and chat but this time limit goes against this. I will not be visiting again.
I am disgusted with Costa having met my friend for a coffee I’ve had to pay a £60 parking fine! I was in a secure car park just outside the shop and inputted my details into their parking machine to extend my stay. I’ve appealed my case and they’ve said it’s still classed as private land. So not only did I spend a fortune in Costa I’ve just paid off a £60 fine that would be up to £100 if not paid in 14 days!! I will never go to Costa again!!!
Went for coffee and cake and spent a small fortune. Inly to be hit with a £100 fine parking fine? Will not be going again
Visited to meet friends, toilet was very run down and dirty. Flies everywhere to the point they were landing on us whilst we were trying to eat. Few days later received a £60 parking fine for overstaying our welcome! No signs seen and not Informed by staff of parking issue. Will not visit again.
Cosat Manvers in Rotherham, staff were nice, but I will never go to that place again as i got £60.00 parking fine when i stayed in their coffee shop, very clever way to make people pay more. I will never ever go to Costa anywhere in the UK anymore and advice my friends and family not to go to any Costa anywhere in the UK.