Cotton Mill

Liverpool Rd, Newcastle-under-Lyme, Newcastle
01782 454195

Recent Reviews

Nimya Syam

good service, great food.

Sophie M

Rosie Karl Hannah Tom Josh and Liam were fab all

James Smith

Called in 25/03/2024. Ordered at bar, four meals for four people and 3 drinks. Waited ages for food and the place was very quiet. Meals below average except for the cremated mixed grill which should have been given last rites. Very expensive given what we were subjected too and the very last time I would go there. Appalling, go to spoons, at least you know what you’re getting, the prices are better, food is served more quickly, often with a free beverage and best of all it’s edible.

Ade Critchlow

Visited today with my Children when my meal come out the beef in my curry was still frozen the meal was replaced however by the time my meal was served my kids had already finished there meals the young lad did apologise but only offered to see if he could get us a discount if we were to order dessert manager was sat opposite us and couldn’t even be bothered to apologise overall a poor experience

Cameron Blunt

Brilliant staff here. Huge shout out to Leanne, Rosie and Oliver. They were all incredible and extremely

petrol2

Booked a table here for sat night and it will be the last time i will be going. On arrival we were served by a young man who was only on his second shift and was struggling on the til and no one was there to help him. A few errors were made including 2 different charges for the same drinks. Food came out in reasonable time but not once did anyone come to do check backs and no one came to collect our plates we ended up moving them ourselves where they sat for over an hour. The place was empty and there was no atmosphere at all, we actually felt like we were an inconvenience. Two of our group asked for hot drinks only to be told there was no hot water. The pub was freezing and we sat with our coats on. Food was not that great. Not a good experience at all.

Julie R

We visited on a Saturday tea time as a family, 3 adults and one child. Two of our party ordered the rump steak. We asked for it medium rare and it came very rare. There was a very small handful of chips and about 2 spoons of peas, unfortunately that was it on the plate. We were told there were no mushrooms or tomatoes left!! We asked if we could have something else to accompany our meal and was told there was nothing available and that was that. A little poor really and 2 of us left feeling rather hungry and dissapointed.

Lesley M

Food average, place absolutely freezing! No check backs at all, cleared our own table , dirty dishes on opposite table there for 2 hours, no interaction from manager with any customers.No tea or coffee available. Dog bowl of water under table . Employees eating and drinking on duty. Won’t be returning

Samantha H

We've been coming to this pub since it opened. The staff are all friendly and happy aways making you feel welcome. We love how we can bring our dogs in ?. The food is lovely never had any complaints about the food.

Lisa W

A few of us went here for Xmas lunch and the food was lovely, great value for money. I have been a few times now and have always had a good experience. Staff are friendly and helpful and the place is always clean and tidy.

Karen S

The staff were brilliant they catered for around 25 of us for an evening meal and most of us had disabilities. The food was lovely and there was a friendly atmosphere we will definitely go again ? thank you Jamie, Oliver and the lovely Rosie for making us feel welcome

Ang S

I prebooked a slot for 3 diners. I receive a confirmation text. When we arrived for our evening meal, we were turned away as they couldn't find the booking. The pub was empty when we actually walked in, with no visible tables reserved. Staff member said they were accepting no more 'walk ins' Very disappointed!!!!

stacyparker636

Went to the cotton mill with my husband for the festive menu. Had the soup for starter's and a turkey dinner for mains and they tasted amazing, hats of to the chef. We was waited on by Jamie and Angel and both was very friendly and made sure we was okay. Will be returning in the future for sure.

Mark J

Excellent service, and great food, nice and hot food and cooked to perfection. Asked the names of the chefs so a big shout out to Tom and Liam excellent. Can't fault it.

Alisha H

Lovely food every time, staff super welcoming and friendly :) Would 100% recommend to anyone. Great environment

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