Went for a tea today was given a dirty chipped cup and a teapot with a chipped spout. When I ask for them to be changed the female assistant replied there all stained like that with a bad attitude. These staff really need training in customer service. And food and hygiene. Perhaps they should also invest in new cups and
James Ralph
The usual costa taste and quick service here with a good range of shops nearby however the access to this retail park is rubbish only one way in and out loads of speed bumps high kerbs etc The costa is in need of a refurbishment as most of the furniture is worn out and grubbyParking: Busy and port access
III JD III
Costa what more can I say, better than Starbucks in my
Sandra Sammons
Tea served in chipped teapot and cup.Perhaps Costa need to invest in a new crockery and food hygiene training!Not impressed.
Fiona McGuire
Lovely tea and toast, quick friendly service, clean tables and cleared quickly ?
Richard Miller
Friendly staff, good coffee, and a nice venue to chill.
Donna Parsons
Kind, friendly staff, great
Richard Turner
Decided to close early instead of sticking to the published timings.
Bob Phillis
Just a great overall feeling of community. Lots of people talking creating a great atmosphere.
Katie Mcdermott
We love this Costa its the best one in stafford!! (I've given the food options only 2 stars as they don't have any gluten free dairy free options, but I'm sure the other things are great based on the kids love of them)They take allergies very seriously and we have no worries about cross contamination here it's brilliant. All of the staff are always lovely and friendly and it's kept clean.Dietary restrictions: They have three milk alternatives that I know of, coconut, soya and oat. They have vegan whip as an alternative to cream, there are a couple of little gluten free brownie bars and a gluten free mince pie available too. The staff are all very aware of allergens and do really well with remembering which customers require what.They also have an indepth allergen folder that you can look through to double check ingredients.
Need to get the doors fixed - URGENT!Very cold and drafty.Bench seating could do with being thrown in the tip.The seating is in urgent need of repair.Staff very attentive. Coffee good.
Sandra Greensmith
Fabulous service. Staff very helpful with the Costa App on my phone helping me with my birthday treat. Only one little observation of criticism is that the fabric on some of the seating really needs replacing.
David Steele
I was given an e-gift by my daughter to the value of £25.00I used it for the first time at Doncaster Lakeside Village and found the balance was only £23.65.When I queried with Costa, I received a reply showing a transaction of £11.35 in this store.On the day in question, I was at home in South Yorkshire, and am therefore at a loss as to how this transaction occurred.Don't even know where this store is, had to look it up. I definitely haven't been here.Now awaiting a response from Costa head office.
Sir Kramelot
Coffee was good. The staff were friendly and professional. Not many seats as the building is small but still worth popping inParking: Plenty of parking as it is located on a retail park
Charlotte Marie
Drinks seem nice. Could be a bit friendlier service sometimes. Be good if there was a bigger menu for the bad sighted.
Went for a tea today was given a dirty chipped cup and a teapot with a chipped spout. When I ask for them to be changed the female assistant replied there all stained like that with a bad attitude. These staff really need training in customer service. And food and hygiene. Perhaps they should also invest in new cups and
The usual costa taste and quick service here with a good range of shops nearby however the access to this retail park is rubbish only one way in and out loads of speed bumps high kerbs etc The costa is in need of a refurbishment as most of the furniture is worn out and grubbyParking: Busy and port access
Costa what more can I say, better than Starbucks in my
Tea served in chipped teapot and cup.Perhaps Costa need to invest in a new crockery and food hygiene training!Not impressed.
Lovely tea and toast, quick friendly service, clean tables and cleared quickly ?
Friendly staff, good coffee, and a nice venue to chill.
Kind, friendly staff, great
Decided to close early instead of sticking to the published timings.
Just a great overall feeling of community. Lots of people talking creating a great atmosphere.
We love this Costa its the best one in stafford!! (I've given the food options only 2 stars as they don't have any gluten free dairy free options, but I'm sure the other things are great based on the kids love of them)They take allergies very seriously and we have no worries about cross contamination here it's brilliant. All of the staff are always lovely and friendly and it's kept clean.Dietary restrictions: They have three milk alternatives that I know of, coconut, soya and oat. They have vegan whip as an alternative to cream, there are a couple of little gluten free brownie bars and a gluten free mince pie available too. The staff are all very aware of allergens and do really well with remembering which customers require what.They also have an indepth allergen folder that you can look through to double check ingredients.
Restaurantji Recommends
Need to get the doors fixed - URGENT!Very cold and drafty.Bench seating could do with being thrown in the tip.The seating is in urgent need of repair.Staff very attentive. Coffee good.
Fabulous service. Staff very helpful with the Costa App on my phone helping me with my birthday treat. Only one little observation of criticism is that the fabric on some of the seating really needs replacing.
I was given an e-gift by my daughter to the value of £25.00I used it for the first time at Doncaster Lakeside Village and found the balance was only £23.65.When I queried with Costa, I received a reply showing a transaction of £11.35 in this store.On the day in question, I was at home in South Yorkshire, and am therefore at a loss as to how this transaction occurred.Don't even know where this store is, had to look it up. I definitely haven't been here.Now awaiting a response from Costa head office.
Coffee was good. The staff were friendly and professional. Not many seats as the building is small but still worth popping inParking: Plenty of parking as it is located on a retail park
Drinks seem nice. Could be a bit friendlier service sometimes. Be good if there was a bigger menu for the bad sighted.