Food was half an hour late, portion size tiny (when ordered a large) massive naan with next to no chicken, didn't have the salad in that was ordered and to top it off the driver was sent with no change so we ended up being essentially overcharged. How they can get away with charging £8 for a "large" kebab is beyond me. Avoid like the plague unless you're a fan of cremated chips that have been sat about for an hour and crave disappointment
Michaela Smith
I love this take away place. Beat in Stafford . Lovely staff and fast delivery.Only concern is on just eat and food hub it hasn’t been open and on the website online. Is the place open?
mattg584
Have been ordering from Denrys for years but will never use again. Made an order via justeat which failed to arrive, when I phoned to query this I discovered Denrys have absolutely zero customer service and have no interest in apologising to customers. I was told the food had been delivered, but Denrys couldn’t tell me what colour my front door was, they they said they would get food to me as quickly as possible but this would take another 40 minutes as the kebab would require cooking, I am fairly certain the kebab only needs slicing and putting in a box. At no time did Sue from Denrys offer any form of apology and thought her view and style of customer of service was perfectly alright. What people like sue don’t realise is they are in a customer driven industry and if you upset enough customers you’re not in business. Denrys reasonable food, with no customer service, my advice is avoid Denrys and go somewhere which doesn’t employ people like Sue.
U6385DEcaseyh
Ordered a couple of times now, and each time my order was spot on and on time. Burger bun was slightly hard and pizza was slightly burnt but overall would order again.
eleset
Food arrived freezing cold, chicken burger was 2 strips didn’t even fill the stale bun, manager threatened to come to my address to “fix my fing problem” disgusting will never order again.
TrippinOut420
Came in for a late night bite to eat as was the only place left open to get food. Rude manager or owner. Wouldn’t take cash OR card? Was told to order over the denry app (which was useless) Owner decided to tell me and a friend we weren’t getting food as was miffed about the lack of payment options. Tried to square up to me and threatened me. ………moral of the story, came in for a kebab and almost got a knuckle sandwich. Avoid at all costs.
Michelle Price
Lovely food great value fast delivery shall definitely order from here again
Theresa Holt
Excellent service, always friendly, they forgot our drink we ordered, came straight back with two, never forgetting Covid19 rules every time they deliver, couldn’t ask for better service. Keep up the good work
Ian Leigh
Took over an Hour to get hold of them to be told order was cancelled. He 'didnt know why' and refund was on route. I had to phone them to find this out and by then everywhere was shut. Place is a joke and customer service is clearly none existent. Will avoid from now on
Ashia Anderson
Gave us the wrong base and wrong stuffed crust but the pizza was actually really nice and was the only place open late night. Can never complain about the food anytime I order from there
Pre order took 1 and half hours to inform me there we’re no drivers 30 mins before food was due appalling service !
Avrix_junkie
One of the worst takeaways in stafford, they mess up the order completely, there food is cold and subpar, overall im very disappointed and will never be ordering from them again
amy english
They took my money online but the Stafford store cancelled my order and told me they refunded me however after calling 2 days in a row being told it can take 24hrs 1st phone call 48hrs was told on second and on second after telling I want my money back as you have stolen from maid you dont n I said if go pice to report wot this takeout is doing as it wrong the manager said I was not to call the store n if I come to store to bring police with me as I'm not welcome wen they stole off me n all I wanted was my money back DONT PAY FOR YOUR FOOD FIRST AT RISK OF THEM NOT DELIVERING N REFUNDING they say they have done but they ain't
Neil Sinclair
Placed order Monday evening (01-03-21) waiting over 1hr 15 min. Called shop to be told there was a problem with the over but it was in its way.Driver came to door with food and left.Opened pizza box to find a total mess. Pizza has been dropped and looked like a dogs dinner.Pizza was also very under cooked and was cold.Called the shop to get a refund and was told yes and their driver would come and collect the food.Minutes later they called to say they were not collecting the food but I would get I full refund.7 days on and still no refund. £25 down the toilet by the looks of things. I will never order from them again.I never write reviews but I felt I had to this time.WHERE IS MY REFUND?
Neil Baskeyfield
This is by far the worst I have had from any kebab shop. I have had a large mixed kebab and I have only got 2 strands of donner meat on it and the regular on naan is like a child's portion will never go here again ever. Diabolical. I would of given it minus 3 stars but it won't let me.
Food was half an hour late, portion size tiny (when ordered a large) massive naan with next to no chicken, didn't have the salad in that was ordered and to top it off the driver was sent with no change so we ended up being essentially overcharged. How they can get away with charging £8 for a "large" kebab is beyond me. Avoid like the plague unless you're a fan of cremated chips that have been sat about for an hour and crave disappointment
I love this take away place. Beat in Stafford . Lovely staff and fast delivery.Only concern is on just eat and food hub it hasn’t been open and on the website online. Is the place open?
Have been ordering from Denrys for years but will never use again. Made an order via justeat which failed to arrive, when I phoned to query this I discovered Denrys have absolutely zero customer service and have no interest in apologising to customers. I was told the food had been delivered, but Denrys couldn’t tell me what colour my front door was, they they said they would get food to me as quickly as possible but this would take another 40 minutes as the kebab would require cooking, I am fairly certain the kebab only needs slicing and putting in a box. At no time did Sue from Denrys offer any form of apology and thought her view and style of customer of service was perfectly alright. What people like sue don’t realise is they are in a customer driven industry and if you upset enough customers you’re not in business. Denrys reasonable food, with no customer service, my advice is avoid Denrys and go somewhere which doesn’t employ people like Sue.
Ordered a couple of times now, and each time my order was spot on and on time. Burger bun was slightly hard and pizza was slightly burnt but overall would order again.
Food arrived freezing cold, chicken burger was 2 strips didn’t even fill the stale bun, manager threatened to come to my address to “fix my fing problem” disgusting will never order again.
Came in for a late night bite to eat as was the only place left open to get food. Rude manager or owner. Wouldn’t take cash OR card? Was told to order over the denry app (which was useless) Owner decided to tell me and a friend we weren’t getting food as was miffed about the lack of payment options. Tried to square up to me and threatened me. ………moral of the story, came in for a kebab and almost got a knuckle sandwich. Avoid at all costs.
Lovely food great value fast delivery shall definitely order from here again
Excellent service, always friendly, they forgot our drink we ordered, came straight back with two, never forgetting Covid19 rules every time they deliver, couldn’t ask for better service. Keep up the good work
Took over an Hour to get hold of them to be told order was cancelled. He 'didnt know why' and refund was on route. I had to phone them to find this out and by then everywhere was shut. Place is a joke and customer service is clearly none existent. Will avoid from now on
Gave us the wrong base and wrong stuffed crust but the pizza was actually really nice and was the only place open late night. Can never complain about the food anytime I order from there
Restaurantji Recommends
Pre order took 1 and half hours to inform me there we’re no drivers 30 mins before food was due appalling service !
One of the worst takeaways in stafford, they mess up the order completely, there food is cold and subpar, overall im very disappointed and will never be ordering from them again
They took my money online but the Stafford store cancelled my order and told me they refunded me however after calling 2 days in a row being told it can take 24hrs 1st phone call 48hrs was told on second and on second after telling I want my money back as you have stolen from maid you dont n I said if go pice to report wot this takeout is doing as it wrong the manager said I was not to call the store n if I come to store to bring police with me as I'm not welcome wen they stole off me n all I wanted was my money back DONT PAY FOR YOUR FOOD FIRST AT RISK OF THEM NOT DELIVERING N REFUNDING they say they have done but they ain't
Placed order Monday evening (01-03-21) waiting over 1hr 15 min. Called shop to be told there was a problem with the over but it was in its way.Driver came to door with food and left.Opened pizza box to find a total mess. Pizza has been dropped and looked like a dogs dinner.Pizza was also very under cooked and was cold.Called the shop to get a refund and was told yes and their driver would come and collect the food.Minutes later they called to say they were not collecting the food but I would get I full refund.7 days on and still no refund. £25 down the toilet by the looks of things. I will never order from them again.I never write reviews but I felt I had to this time.WHERE IS MY REFUND?
This is by far the worst I have had from any kebab shop. I have had a large mixed kebab and I have only got 2 strands of donner meat on it and the regular on naan is like a child's portion will never go here again ever. Diabolical. I would of given it minus 3 stars but it won't let me.