I had the worst customer service I had ever received today off of Luke. Pointed his finger in my face, accused me of stealing (whilst holding a card trying to pre-pay for fuel).
Adventure Stories
I think one of the staff ( I know his name aswell) working here today is having a bad day. He was very rude and making some raciest and gender comments which I don’t wanna share here publicly. Can shell authority please call him and ask if he is okay?Visited here since ages and experienced this for the first time.
Chloe Watson
Tried calling them and they didn’t answer
Lolo Laurent
Although the staff is friendly, smiling, friendly and professional, that's not all.There is always something missing. No more tobacco, no more filter, no more diesel fuel, no more of this, not of that.Or something that doesn't work. The national lottery machine does not workManual washing does not work or works poorly every time I goThe machine to inflate tires dittoVery often no gloves available to use the pumpsIn short, small negative points but which put together become really problematic. I live nearby but from now on I go to other businesses on foot or by car. It wastes time and pollutes the planet but I am sure to find what I need at a safe cost elsewhere, Tesco express or the station near the prison.Despite the fact that I greatly appreciate the staff, I think it is important to give an honest and impartial opinion to Google map users.
Google user
Filled up here after flood clean up. Resulted in car needing fuel tank removal and emptying due to 80% of fuel pumped into tank being floodwater. Their tanks are obviously not flood proof, and as we know it floods there A LOT.
Kelly Catlady
Filled up here after flood clean up. Resulted in car needing fuel tank removal and emptying due to 80% of fuel pumped into tank being floodwater. Their tanks are obviously not flood proof, and as we know it floods there A LOT.
Kostia Medvid
Very good petrol station. Staff is polite and friendly.
Kostiantyn Medvid
Very good petrol station. Staff is polite and friendly.
Lloyd Cook
Sick of being spoken to rudely by members of staff (one in particular). Shouted at for not putting my items back after aggressively being told the till wasn't working and being called stupid for not wanting to purchase items on offer.
Martyn Y
Pringles are £4 a tub. The guy who works there is a complete creep who uses an electric cigarette on the fore court... this shell also doesn't abide by shell rules and regulations. As a biker I was told, rather bluntly to remove my helmet. I did and when I queried this I was told it wasn't a shell garage. Well mate it's got shell written all over it so surely the policy should remain the same? Joke. Wouldn't mind it so much if the guy wasn't a complete idiot and talks to people like he does
I had the worst customer service I had ever received today off of Luke. Pointed his finger in my face, accused me of stealing (whilst holding a card trying to pre-pay for fuel).
I think one of the staff ( I know his name aswell) working here today is having a bad day. He was very rude and making some raciest and gender comments which I don’t wanna share here publicly. Can shell authority please call him and ask if he is okay?Visited here since ages and experienced this for the first time.
Tried calling them and they didn’t answer
Although the staff is friendly, smiling, friendly and professional, that's not all.There is always something missing. No more tobacco, no more filter, no more diesel fuel, no more of this, not of that.Or something that doesn't work. The national lottery machine does not workManual washing does not work or works poorly every time I goThe machine to inflate tires dittoVery often no gloves available to use the pumpsIn short, small negative points but which put together become really problematic. I live nearby but from now on I go to other businesses on foot or by car. It wastes time and pollutes the planet but I am sure to find what I need at a safe cost elsewhere, Tesco express or the station near the prison.Despite the fact that I greatly appreciate the staff, I think it is important to give an honest and impartial opinion to Google map users.
Filled up here after flood clean up. Resulted in car needing fuel tank removal and emptying due to 80% of fuel pumped into tank being floodwater. Their tanks are obviously not flood proof, and as we know it floods there A LOT.
Filled up here after flood clean up. Resulted in car needing fuel tank removal and emptying due to 80% of fuel pumped into tank being floodwater. Their tanks are obviously not flood proof, and as we know it floods there A LOT.
Very good petrol station. Staff is polite and friendly.
Very good petrol station. Staff is polite and friendly.
Sick of being spoken to rudely by members of staff (one in particular). Shouted at for not putting my items back after aggressively being told the till wasn't working and being called stupid for not wanting to purchase items on offer.
Pringles are £4 a tub. The guy who works there is a complete creep who uses an electric cigarette on the fore court... this shell also doesn't abide by shell rules and regulations. As a biker I was told, rather bluntly to remove my helmet. I did and when I queried this I was told it wasn't a shell garage. Well mate it's got shell written all over it so surely the policy should remain the same? Joke. Wouldn't mind it so much if the guy wasn't a complete idiot and talks to people like he does
Restaurantji Recommends
It's a fuel station not much really you can rate did the job.
Just recently refurbished. Very well run business Thrifty Motoring Club gold standard 🙂
very helpful and good members off staff