I am ordering from this takeaway every week from last 1 year. Never had no complaint, Every time it is very delicious food and hot and on time. I must recommend to order this place. Awesome food and taste
Google user
I am ordering from this takeaway every week from last 1 year. Never had no complaint, Every time it is very delicious food and hot and on time. I must recommend to order this place. Awesome food and taste
Adrian R
I hadn't ordered from here for awhile and figured why not....But I have to be honest the food has gone way downhill and waiting times weren't what they used to be either........pizza was undercooked cold and dough was wet , they somehow managed to mess my order up also.Even the chicken wings were underdone.Prices are pretty ambitious for the poor quality of food on offer. I'll be staying well clear from now on.Why are 99% of takeaways so bad in Stoke, it's disgusting.
James Stanway
One of the worst takeaways I’ve ever had, donor meat tasted like cardboard, and took over 2 hours to be delivered. Pathetic
Becki Hindmarsh
Loyalty gets you no where!!! Was told we could use loyalty points (i have over 1500) last week to tonight being told we can't they have stopped doing them for now!!! Waited an hour for food to arrive!!! Chips were cold!!! Won't be ordering from here again!!!
DontWorryIDoIt 87
My missus ordered our food an hour ago, 2 peri peri chicken burgers and chips and 2 meat samosas with salad. It got here the missus is eating her samosas and she has had to go without her burger and chips. She didn't say until I'd finished my food that she hadn't got any. Absolutely fuming! I heard her order on the fone and knew she said x2 burgers and chips. She rang back and all they had to say was "You only paid for one" no apology ITS BLATANTLY OBVIOUS THAT WE OBLY PAID FOR ONE! YOU ONLY SENT US ONE! I wish I'd have answered the door. Nice night in ruined. Won't order again
Katie James
Where do I start?! Took just under an hr to arrive, then then charged £2 more that what we were told when the food came, the food was cold the order was wrong and they also forgot the drink with one of the meals! ABSOLUTELY DISGUSTING WONT BE ORDERING AGAIN! DONT NOT ORDER FROM HERE
Matthew Hancock
Perfect. Quick delivery, friendly too. Chips are the nicest iv found in ages, nice a crisp. Doner meat is spot on, not overly greasy like you tend to find and the meat feast pizza...omg. So good!
Simon Bagnall
Ordered food over 2 HOURS to arrive, pizza was dry like cardboard my partners burger was dry and also wrong asked for double got single, not Ordering from them AGAIN......
Ashleigh Knowles
If only I could do 0 Star. Waited over 2 hours for food to come. Rang twice and had the same answer the guys on his way. Guy turned up and food was cold, Hard and looked like it had been reheated a 1000 times. All food has now gone into the bin, and have a very hungry family,Very disheartened with them. Won't be ordering from them again! Worst experience I've ever had with them,
Ordered food via there website, over two hours waiting for my order. Couldn't get though via phone number. Chips were like rubber, got wrong bottle of pop than what i ordered, aload of grease. Last time of ordering from here
Chris Nash
The food was lovely really nice.. but service and delivery time ....very poor.????
Shaun
The most revolting curry I've ever had!The food did take an hour and 15 minutes to arrive but I didn't mind that.However, the food that arrived was disgusting. The 2 curries we ordered were literally swimming in grease. They looked awful! It was pure slop! (See the photos). We had to throw them away.We did order some other side dishes. Chips. Onion bhaji etc... they were not particularly good either.But the curries were so shockingly sickening I just had to share it online.Will never be ordering from here again.
Emily Charlotte
I have ordered food from Bucknall Spice so many times. Without any problems at all. My kebab tonight was beautiful. And the delivery was on time. Delivered by a well mannered gentle he was so friendly!Love your customers service!? You’re doing very well, KEEP IT UP ?
Matthew Walklate
Absolutely horrendous customer service, food was 45mins late and stone cold, tried to contact the restaurant on a number of occasions to no answer. Food was packed with cold cans of pop, hence warm cans and look warm food. Asked for a refund and they have rejected my request. Cold kebab meat isn’t the meal I ordered. Disgusting behaviour. I’ve not used this restaurant for a while but had done before with no problem, but seems I should of checked recent reviews as this problem seems to be pretty regular of late. Will not be using again to say the least. It’s a 0/10 from me ??
I am ordering from this takeaway every week from last 1 year. Never had no complaint, Every time it is very delicious food and hot and on time. I must recommend to order this place. Awesome food and taste
I am ordering from this takeaway every week from last 1 year. Never had no complaint, Every time it is very delicious food and hot and on time. I must recommend to order this place. Awesome food and taste
I hadn't ordered from here for awhile and figured why not....But I have to be honest the food has gone way downhill and waiting times weren't what they used to be either........pizza was undercooked cold and dough was wet , they somehow managed to mess my order up also.Even the chicken wings were underdone.Prices are pretty ambitious for the poor quality of food on offer. I'll be staying well clear from now on.Why are 99% of takeaways so bad in Stoke, it's disgusting.
One of the worst takeaways I’ve ever had, donor meat tasted like cardboard, and took over 2 hours to be delivered. Pathetic
Loyalty gets you no where!!! Was told we could use loyalty points (i have over 1500) last week to tonight being told we can't they have stopped doing them for now!!! Waited an hour for food to arrive!!! Chips were cold!!! Won't be ordering from here again!!!
My missus ordered our food an hour ago, 2 peri peri chicken burgers and chips and 2 meat samosas with salad. It got here the missus is eating her samosas and she has had to go without her burger and chips. She didn't say until I'd finished my food that she hadn't got any. Absolutely fuming! I heard her order on the fone and knew she said x2 burgers and chips. She rang back and all they had to say was "You only paid for one" no apology ITS BLATANTLY OBVIOUS THAT WE OBLY PAID FOR ONE! YOU ONLY SENT US ONE! I wish I'd have answered the door. Nice night in ruined. Won't order again
Where do I start?! Took just under an hr to arrive, then then charged £2 more that what we were told when the food came, the food was cold the order was wrong and they also forgot the drink with one of the meals! ABSOLUTELY DISGUSTING WONT BE ORDERING AGAIN! DONT NOT ORDER FROM HERE
Perfect. Quick delivery, friendly too. Chips are the nicest iv found in ages, nice a crisp. Doner meat is spot on, not overly greasy like you tend to find and the meat feast pizza...omg. So good!
Ordered food over 2 HOURS to arrive, pizza was dry like cardboard my partners burger was dry and also wrong asked for double got single, not Ordering from them AGAIN......
If only I could do 0 Star. Waited over 2 hours for food to come. Rang twice and had the same answer the guys on his way. Guy turned up and food was cold, Hard and looked like it had been reheated a 1000 times. All food has now gone into the bin, and have a very hungry family,Very disheartened with them. Won't be ordering from them again! Worst experience I've ever had with them,
Restaurantji Recommends
Ordered food via there website, over two hours waiting for my order. Couldn't get though via phone number. Chips were like rubber, got wrong bottle of pop than what i ordered, aload of grease. Last time of ordering from here
The food was lovely really nice.. but service and delivery time ....very poor.????
The most revolting curry I've ever had!The food did take an hour and 15 minutes to arrive but I didn't mind that.However, the food that arrived was disgusting. The 2 curries we ordered were literally swimming in grease. They looked awful! It was pure slop! (See the photos). We had to throw them away.We did order some other side dishes. Chips. Onion bhaji etc... they were not particularly good either.But the curries were so shockingly sickening I just had to share it online.Will never be ordering from here again.
I have ordered food from Bucknall Spice so many times. Without any problems at all. My kebab tonight was beautiful. And the delivery was on time. Delivered by a well mannered gentle he was so friendly!Love your customers service!? You’re doing very well, KEEP IT UP ?
Absolutely horrendous customer service, food was 45mins late and stone cold, tried to contact the restaurant on a number of occasions to no answer. Food was packed with cold cans of pop, hence warm cans and look warm food. Asked for a refund and they have rejected my request. Cold kebab meat isn’t the meal I ordered. Disgusting behaviour. I’ve not used this restaurant for a while but had done before with no problem, but seems I should of checked recent reviews as this problem seems to be pretty regular of late. Will not be using again to say the least. It’s a 0/10 from me ??