The Hanley branch is absolutely pathetic. I order every day at work and they miss items off at least a couple of times a week, sometimes the main part of the order. Just Eat don't refund you because they no doubt think it's impossible for Greggs to be as incompetent as they are, and think you're on the take. The melts that work there are no doubt too busy chatting about what sitcom they are watching when they get home than to make sure they give you what they have paid for, which shouldn't be a difficult task. Woeful!
Madi Manunited
I used to go regularly to this shop cause I love the cheese and onions in there but lately the costumer service went down hill in there rude staff I asked once to have my food to be warmed up bit cause it was stoned cold the lady at the counter told me no in rude way not even we don't warm food anymore it was a horrible lady that's why I would never go back there egain teach ur oldest staff how to talk to costumers
Jack Woolliscroft
This is my favourite place to eat there. Doughnuts are so nice the hot wings are the best I've ever had.
gavin foster
Slow and terrible service, could brake bricks with the baguette. your better off going pound bakery or wright's.
Mark Horton
Typical Gress loads to choose from staff are friendly it's clean and tidy
Erdal keklik
Very bad customer service from staff.
Alison Thomas
Fab steak bakes from here today and temperature was perfect.
J
So I had a supposedly chicken club baguette , but unfortunately I think they forgot to put the chicken in I know we are in a cost of living crisis but come on ! ? éclair was OK though hence the 2 stars
Zoey Walton
Very Busy, could they not invest in bigger stores. Food was good
Great service and always with a smile. Local staff who know how to connect with the locals. A big shout out for one of the Staff, Ryan as he's always bubbly and helpful when I go in.
Maxwell Coleman
Gregg's are just amazing always warm welcomeing and ready to help and serve you with your needs definitely recommend to as the prices are not bad at all plus with a whole range of pasties and even sweet things to!
Paul Stewart
Fast service no wighting for food
Kevin Brassington
What more could you ask for, great food, great service, great prices, job done.
The Hanley branch is absolutely pathetic. I order every day at work and they miss items off at least a couple of times a week, sometimes the main part of the order. Just Eat don't refund you because they no doubt think it's impossible for Greggs to be as incompetent as they are, and think you're on the take. The melts that work there are no doubt too busy chatting about what sitcom they are watching when they get home than to make sure they give you what they have paid for, which shouldn't be a difficult task. Woeful!
I used to go regularly to this shop cause I love the cheese and onions in there but lately the costumer service went down hill in there rude staff I asked once to have my food to be warmed up bit cause it was stoned cold the lady at the counter told me no in rude way not even we don't warm food anymore it was a horrible lady that's why I would never go back there egain teach ur oldest staff how to talk to costumers
This is my favourite place to eat there. Doughnuts are so nice the hot wings are the best I've ever had.
Slow and terrible service, could brake bricks with the baguette. your better off going pound bakery or wright's.
Typical Gress loads to choose from staff are friendly it's clean and tidy
Very bad customer service from staff.
Fab steak bakes from here today and temperature was perfect.
So I had a supposedly chicken club baguette , but unfortunately I think they forgot to put the chicken in I know we are in a cost of living crisis but come on ! ? éclair was OK though hence the 2 stars
Very Busy, could they not invest in bigger stores. Food was good
One of the nicest Greggs I've ever had
Restaurantji Recommends
Great coffee ,super fast service and great price.
Great service and always with a smile. Local staff who know how to connect with the locals. A big shout out for one of the Staff, Ryan as he's always bubbly and helpful when I go in.
Gregg's are just amazing always warm welcomeing and ready to help and serve you with your needs definitely recommend to as the prices are not bad at all plus with a whole range of pasties and even sweet things to!
Fast service no wighting for food
What more could you ask for, great food, great service, great prices, job done.