This place takes the crown for the worst subway i have ever visited , to start with the staff are that miserable they make you want to turn round and go elsewhere, the ataff that served me spoke basically no english , orderered my food which was stated at £8.39 also confirmed by the person serving me , for her to then try charge me £10.60, when i asked for the manager she was basically no help what so ever and still tried to charge me £10.60, i would rather starve than even think about visiting this subway , do your self a favour and dont bother with this subway !!!
Jay19
It was nearly closing time. There seemed to be only 1 staff member, who wasn't in the shop when I first arrived, but when they did return, swiftly served me. Another staff member arrived shortly after and completed my purchase with no hassle. So other than the wait to be served, all good.Parking: Nothing outside shop as on main road, but across the road is a side street with free street parking.
Slawomir Zakrzewski
Have placed an order and, forgot to add the veggies sauces etc. Just got a plain tuna. Knowing any other branches and having some restaurant experience I know that when the order looks odd we should call the customer and double check if that's what they want but clearly there is no such a initiative from the staff. Not great...
Zainab Mahmood
Staff are very childish it’s like they have tantrums for making mistakes in my order as if I have done somthing wrong. Keep lieing about who the manager is so they don’t have to be confronted. Can’t get support or help when my order is wrong. The Sub has been wrong multiple time with hair inside and order being wrong even with allergies leading to anaphylaxis. After I recovered I rung in to let them know about the situation and they started to get rude again and cut the call and didn’t allow me to speak to the manager.
Zain Shah
Sent me a foot long sub with hair all over the sub wrapped up inside and outside of the bread. This isn't the first time this has happend at least 3 times. Manager and staff are both very rude and unbothered when I ring to let them know my order has hair inside of it or that my order is wrong. They tell me rudley they won't do anything about it and even tell me I won't get my money back and cut off the phone. Ordered from here many times and most orders have come extremely wrong and extremely dirty. Managers need sorting out this place!!!! And so does the horrible staff members!!! SORT IT OUT. Disgusting people. DO NOT ORDER FROM THIS PLACE DO NOT BUY FROM HERE!
susan bailey
Called in for a coffee as the place over the road was cash only. Had a lovely cappuccino and cookie, watched the world go by in the window seats. Pleasant man served me, the place was super clean, defo recommend..Parking: Can park at side on street
vince moss
Small subway sandwich bar Shelton, very clean and polite staff.
Balal Sattar
Customer service is shocking. Rude behavior. Avoid this place not worth the money.
Alex Reynolds
Wouldn’t let me add eggs or different cheese, put ketchup on it after I said I don’t want ketchup. Subway has really gone downhill so badly. Guy couldn’t understand English either. Honestly worst subway I’ve ever eaten
Aimel Qazi
Extremely bad behaviour. The staff needs to be trained on how to talk to customers. They are very rude. I left the sandwich in the middle of the making and exited the shop. I will never come to this Subway again.
Always short staff. Just 1 girl serving..stop trying save on staff costs .
Platypus 3.14
Good halal sandwiches. Turkey is my favourite.
ian Spencer
Worst costumer service I've ever witnessed. They were very rude to both me and each other. The girl working behind the counter was barking orders at her colleague to an extent it made me feel uncomfortable. She greeted me with a stare & the question "what do you want"?Food was below average as well so avoid!!
This place takes the crown for the worst subway i have ever visited , to start with the staff are that miserable they make you want to turn round and go elsewhere, the ataff that served me spoke basically no english , orderered my food which was stated at £8.39 also confirmed by the person serving me , for her to then try charge me £10.60, when i asked for the manager she was basically no help what so ever and still tried to charge me £10.60, i would rather starve than even think about visiting this subway , do your self a favour and dont bother with this subway !!!
It was nearly closing time. There seemed to be only 1 staff member, who wasn't in the shop when I first arrived, but when they did return, swiftly served me. Another staff member arrived shortly after and completed my purchase with no hassle. So other than the wait to be served, all good.Parking: Nothing outside shop as on main road, but across the road is a side street with free street parking.
Have placed an order and, forgot to add the veggies sauces etc. Just got a plain tuna. Knowing any other branches and having some restaurant experience I know that when the order looks odd we should call the customer and double check if that's what they want but clearly there is no such a initiative from the staff. Not great...
Staff are very childish it’s like they have tantrums for making mistakes in my order as if I have done somthing wrong. Keep lieing about who the manager is so they don’t have to be confronted. Can’t get support or help when my order is wrong. The Sub has been wrong multiple time with hair inside and order being wrong even with allergies leading to anaphylaxis. After I recovered I rung in to let them know about the situation and they started to get rude again and cut the call and didn’t allow me to speak to the manager.
Sent me a foot long sub with hair all over the sub wrapped up inside and outside of the bread. This isn't the first time this has happend at least 3 times. Manager and staff are both very rude and unbothered when I ring to let them know my order has hair inside of it or that my order is wrong. They tell me rudley they won't do anything about it and even tell me I won't get my money back and cut off the phone. Ordered from here many times and most orders have come extremely wrong and extremely dirty. Managers need sorting out this place!!!! And so does the horrible staff members!!! SORT IT OUT. Disgusting people. DO NOT ORDER FROM THIS PLACE DO NOT BUY FROM HERE!
Called in for a coffee as the place over the road was cash only. Had a lovely cappuccino and cookie, watched the world go by in the window seats. Pleasant man served me, the place was super clean, defo recommend..Parking: Can park at side on street
Small subway sandwich bar Shelton, very clean and polite staff.
Customer service is shocking. Rude behavior. Avoid this place not worth the money.
Wouldn’t let me add eggs or different cheese, put ketchup on it after I said I don’t want ketchup. Subway has really gone downhill so badly. Guy couldn’t understand English either. Honestly worst subway I’ve ever eaten
Extremely bad behaviour. The staff needs to be trained on how to talk to customers. They are very rude. I left the sandwich in the middle of the making and exited the shop. I will never come to this Subway again.
Restaurantji Recommends
Great service ?
Always short staff. Just 1 girl serving..stop trying save on staff costs .
Good halal sandwiches. Turkey is my favourite.
Worst costumer service I've ever witnessed. They were very rude to both me and each other. The girl working behind the counter was barking orders at her colleague to an extent it made me feel uncomfortable. She greeted me with a stare & the question "what do you want"?Food was below average as well so avoid!!
Staff aren't very nice at this location