Sometimes you just need comfort food and the familiarity of a Subway. So it’s great that we have that option in Mildenhall.
Joe Mason
Walked in at 20.20 when the restaurant hours clearly state on the door 21.00 close. And the 2 serves told me it’s closed and they had all the wet floor signs closing the restaurant off. What’s the point in opening hours..?
ADG
Clean, tasty and staff always friendly. Gluten free Bread is a great option. Definitely a good subway to stop at on your journeys.Wheelchair accessibility: Wheelchair accessible
Alex W. Day
Usual Subway quality and great customer service!
Andrei Călin
Says it's open until 21:00. Not open when I came at 20:45...
dawid Skibinski
Worst subway there!! They always missing something. Last time steak now chicken. It’s like going to costa by they’re missing coffe
Lee Chapman
The young lassie serving couldnt be and miserable if she tried!. My subway app wasnt working (again) so asked for the code at the bottom of the receipt to be able to add my points. She informed me they dont have codes on. And walked away.
LovedayS84
I visited Barton Mills Subway after taking my partner to work on 23rd Sept, I ordered a turkey & lettuce foot long for my partner and a chicken and bacon footlong for myself, upon getting home and eating half my sub I bit into the second half to find something stabbing me in the mouth, I spat out what was in my mouth to find a rather large and very sharp chicken bone. As I was unable to return until the next morning I packaged the sub back up with said chicken bone and returned the next morning, upon arriving spoke to the 'manager' who had served me the previous day, he even remembered my order, I explained what had happened and then proceeded to tell me it was impossible and making out like I'm lying and that they wouldn't do anything about it, be it a refund or even a replacement, at this point I left as it seemed pointless wasting my time to not get anywhere, so I left and decided to contact head office, I didn't get the person's name so returned and asked for the person's name to then be told there was a different manager I can speak to, spoke the this one aswel to be told the same thing and to be made feel like I was making it up. I used to visit her regularly however will now be totally avoiding this branch full stop, I've attached a pic of said bone so people can see for themselves
Intelligent Eating
Difficult to not rate five stars. Exactly as it should be !
The Frogfather
Please drug test your employees.....decent sandwiches though.
The subway is within the petrol station. The food was alright. Staff were friendly enough.
Joshua Blackman
Can’t fault the subway, it’s always very clean, staff are prompt to serve.
Dan Perry
Sandwich was OK but would have expected a bit more for 3.69! Very little bread/ salad selection, (had to ask the staff member to fill the lettuce up which he got out the back by hand which seemed very strange) you could clearly see that the two staff members that were on had not been adequately trained and there where flies buzzing around the food!! I can't blame the staff as they did their best, this is very much a poorly managed franchise.I really hope the management ups their game and trains these staff members properly! They couldn't even find the knife to cut the bread!!
Nicole Goff
Honestly the staff here are VERY unfriendly. The one with the long blonde hair acts like they don't even want to talk to you or answer your questions. They speak barely above a Whisper and are really rude. I thought maybe the first time we went in that they were just having an off day but the second time we went in that person was just as rude. They also charge you for bags at this location for some reason so you'll have to go ask for a bag from the gas station cashier to carry your food out. This wouldn't be a problem if all the subways charged for bags but the one on base doesn't charge. But when you have multiple sandwiches and cookies and chips and all that it's pretty rude of that location to charge for bags. The food also always seems soggy and old compared to the other locations. Not sure if it's being stored correctly here. Overall I would extremely advise against eating from this location.
aviationlover92
Food was good and the speed of service wasn't too bad considering there was only two workers. Only thing I didn't like was that whilst my order was being made 2 men who work at the petrol station (possibly the owners of the subway restaurant) went behind the counter and started making themselves a sandwich. Even the two subway workers were looking at each other and customers were shocked at the fact they were helping themselves. One of the men had a big bushy beard and no hair net or beard net on, who knows if they even washed there hands. I think it's pretty disgusting as i work in food. I will NOT be going back.
Sometimes you just need comfort food and the familiarity of a Subway. So it’s great that we have that option in Mildenhall.
Walked in at 20.20 when the restaurant hours clearly state on the door 21.00 close. And the 2 serves told me it’s closed and they had all the wet floor signs closing the restaurant off. What’s the point in opening hours..?
Clean, tasty and staff always friendly. Gluten free Bread is a great option. Definitely a good subway to stop at on your journeys.Wheelchair accessibility: Wheelchair accessible
Usual Subway quality and great customer service!
Says it's open until 21:00. Not open when I came at 20:45...
Worst subway there!! They always missing something. Last time steak now chicken. It’s like going to costa by they’re missing coffe
The young lassie serving couldnt be and miserable if she tried!. My subway app wasnt working (again) so asked for the code at the bottom of the receipt to be able to add my points. She informed me they dont have codes on. And walked away.
I visited Barton Mills Subway after taking my partner to work on 23rd Sept, I ordered a turkey & lettuce foot long for my partner and a chicken and bacon footlong for myself, upon getting home and eating half my sub I bit into the second half to find something stabbing me in the mouth, I spat out what was in my mouth to find a rather large and very sharp chicken bone. As I was unable to return until the next morning I packaged the sub back up with said chicken bone and returned the next morning, upon arriving spoke to the 'manager' who had served me the previous day, he even remembered my order, I explained what had happened and then proceeded to tell me it was impossible and making out like I'm lying and that they wouldn't do anything about it, be it a refund or even a replacement, at this point I left as it seemed pointless wasting my time to not get anywhere, so I left and decided to contact head office, I didn't get the person's name so returned and asked for the person's name to then be told there was a different manager I can speak to, spoke the this one aswel to be told the same thing and to be made feel like I was making it up. I used to visit her regularly however will now be totally avoiding this branch full stop, I've attached a pic of said bone so people can see for themselves
Difficult to not rate five stars. Exactly as it should be !
Please drug test your employees.....decent sandwiches though.
Restaurantji Recommends
The subway is within the petrol station. The food was alright. Staff were friendly enough.
Can’t fault the subway, it’s always very clean, staff are prompt to serve.
Sandwich was OK but would have expected a bit more for 3.69! Very little bread/ salad selection, (had to ask the staff member to fill the lettuce up which he got out the back by hand which seemed very strange) you could clearly see that the two staff members that were on had not been adequately trained and there where flies buzzing around the food!! I can't blame the staff as they did their best, this is very much a poorly managed franchise.I really hope the management ups their game and trains these staff members properly! They couldn't even find the knife to cut the bread!!
Honestly the staff here are VERY unfriendly. The one with the long blonde hair acts like they don't even want to talk to you or answer your questions. They speak barely above a Whisper and are really rude. I thought maybe the first time we went in that they were just having an off day but the second time we went in that person was just as rude. They also charge you for bags at this location for some reason so you'll have to go ask for a bag from the gas station cashier to carry your food out. This wouldn't be a problem if all the subways charged for bags but the one on base doesn't charge. But when you have multiple sandwiches and cookies and chips and all that it's pretty rude of that location to charge for bags. The food also always seems soggy and old compared to the other locations. Not sure if it's being stored correctly here. Overall I would extremely advise against eating from this location.
Food was good and the speed of service wasn't too bad considering there was only two workers. Only thing I didn't like was that whilst my order was being made 2 men who work at the petrol station (possibly the owners of the subway restaurant) went behind the counter and started making themselves a sandwich. Even the two subway workers were looking at each other and customers were shocked at the fact they were helping themselves. One of the men had a big bushy beard and no hair net or beard net on, who knows if they even washed there hands. I think it's pretty disgusting as i work in food. I will NOT be going back.