Had chicken burger and fries ? and for a change the fries were crunchy ?
Harrison Ling
Just shocking really. Either close early or are “out of chicken” hours before their closing times claim.
Bircan Bayramali
This is KFC ketchup and mayameza. Shame on you. There is hair in the KFC food. The workers do not wear hats. We are waiting for 5 hours to eat inside because of playing around. The employees there are very sullen. The one at the cash register is crooked on the outside.
CAM64CAM64
Possibly the worst kfc I’ve been to, half the time the food is cold and the order you’ve got is usually also wrong, assuming it’s down to the ‘chefs’ messing about. Absolute
Tom Williams
Avoid at all costs they treated us badly and horrible and lied too three other customers about shutting at 10pm at night and even more went totally silence about have drugs on site as they kicked me and my partner out straight after !!!!You must have muggins written on ur forehead if u go anywhere near this kfc !!!
lee wilkins
Shocking, 'everything is out of stock' or realistically, they can't be bothered to cook it!Restaurant is closed early as they can't be bothered to clean up.What you do get if you order food that they can be bothered to prepare is tiny portions, kid sized really.I will NEVER return. Absolutely hopeless.
linda smith
Just ordered kfc drive through i asked if my 3piece chicken could be thighs as i can't eat others got home and not one thigh!! All in bin not happy.
jon sheehy
An okay KFC but missed food off my order once I had left with take out. Quick
chris wilkinson
The food was cold and the staff are rude I was halfway eating and they told me and my partner was eating our dinner and they told us to leave bloody DisgraceNever go here to eat
Carole Read
I have just been through a Drive through at the Haverhill branch. The experience was appalling.On arrival at the speak through there was no one there. I called hello several times with no response so assumed it was closed so drove forward a little but saw customers in the restaurant so I reversed and called ' hello' again several times. I was just about to give up when I just about heard a very small voice. I placed my order and drove to collection. On arrival at collection I was reprimanded by what appeared to be a 12 year girl ( hopefully not).She informed me could I not shout as she was with a customer inside! I was amazed! Been effectively as a customer told off for calking through the speak phone and I should just wait!!! I asked how on earth would I know she was with another customer!At the very least someone should have answered and asked if we could wait a moment.On arrival at collection I would have expected an apology for been kept waiting, not a reprimand for keep calling. Seriously deplorable customer service.Definitely needs customer service training.I also tried to contact via telephone to speak to a shift manager but the number on the website is unobtainable.Definitely will not be using this KFC again.I am not leaving it here either.
Food is always nice - standard KFC. Always hot and nicely prepared.However, they never have Krushems available and they always, always forget something in your order. I don’t think we have ever been and the order has been right. I always give the benefit of the doubt and always end up going back to get what’s been missed.Staff are hit and miss with their customer service skills. They normally sound like they’ve been forced to work there. However there is one lad who is always bright and chirpy! Makes all the difference!
Michelle Woodward
None of the self service ordering screens were working so I tried the app, but signal inside the shop wasn't good so had to order at the counter. Food was lovely. Would have given 5 stars if I could have ordered using the self service screens as that would have avoided the queue.
Dave Gilmore
Everytime we use the drive through in the evening after restaurant is closed . No vegan options are available for my wife yet when we go in during the day they are suprisinglavailable againy ! This evening told at the drive through ordering area to wait 5 mins as he was workin alone . 5 mins plus passed . We couldnt leave due to cars behind and infront . Then the same voice said drive to the next window to order which we did .order my own items and vegan burger for my wife . Yet again no vegan stuff available for my wife are they too lazy to make it ? The guy who was working alone wasnt working alone as there was a girl beside him . He said we dont have any vegan burgers . We said can you check and the girl who was with him said dont bother checking we dont have them .Wont be calling in again ! We drove away without ordering anything
Filip Balabanov
If i could rate this place with-6 starts i would do it.Waiting times: foreverFood: ?Service: Unacceptable and at the back in the kitchen you can hear swearing like your are in a building site.I will never ever come back there
Mihai Alexandru
I need to start with the food as about 2-3 times was not cooked properly, I will give the owners an advice - You actually need to cook the chicken for a little longer so you don't serve uncooked chicken to people.Also the employees could be nicer and have some people skills at least.The diner is fitly at all times doesn't matter what time are you going, not taken care of at all, just milking money from people.Disappointing
Had chicken burger and fries ? and for a change the fries were crunchy ?
Just shocking really. Either close early or are “out of chicken” hours before their closing times claim.
This is KFC ketchup and mayameza. Shame on you. There is hair in the KFC food. The workers do not wear hats. We are waiting for 5 hours to eat inside because of playing around. The employees there are very sullen. The one at the cash register is crooked on the outside.
Possibly the worst kfc I’ve been to, half the time the food is cold and the order you’ve got is usually also wrong, assuming it’s down to the ‘chefs’ messing about. Absolute
Avoid at all costs they treated us badly and horrible and lied too three other customers about shutting at 10pm at night and even more went totally silence about have drugs on site as they kicked me and my partner out straight after !!!!You must have muggins written on ur forehead if u go anywhere near this kfc !!!
Shocking, 'everything is out of stock' or realistically, they can't be bothered to cook it!Restaurant is closed early as they can't be bothered to clean up.What you do get if you order food that they can be bothered to prepare is tiny portions, kid sized really.I will NEVER return. Absolutely hopeless.
Just ordered kfc drive through i asked if my 3piece chicken could be thighs as i can't eat others got home and not one thigh!! All in bin not happy.
An okay KFC but missed food off my order once I had left with take out. Quick
The food was cold and the staff are rude I was halfway eating and they told me and my partner was eating our dinner and they told us to leave bloody DisgraceNever go here to eat
I have just been through a Drive through at the Haverhill branch. The experience was appalling.On arrival at the speak through there was no one there. I called hello several times with no response so assumed it was closed so drove forward a little but saw customers in the restaurant so I reversed and called ' hello' again several times. I was just about to give up when I just about heard a very small voice. I placed my order and drove to collection. On arrival at collection I was reprimanded by what appeared to be a 12 year girl ( hopefully not).She informed me could I not shout as she was with a customer inside! I was amazed! Been effectively as a customer told off for calking through the speak phone and I should just wait!!! I asked how on earth would I know she was with another customer!At the very least someone should have answered and asked if we could wait a moment.On arrival at collection I would have expected an apology for been kept waiting, not a reprimand for keep calling. Seriously deplorable customer service.Definitely needs customer service training.I also tried to contact via telephone to speak to a shift manager but the number on the website is unobtainable.Definitely will not be using this KFC again.I am not leaving it here either.
Restaurantji Recommends
Food is always nice - standard KFC. Always hot and nicely prepared.However, they never have Krushems available and they always, always forget something in your order. I don’t think we have ever been and the order has been right. I always give the benefit of the doubt and always end up going back to get what’s been missed.Staff are hit and miss with their customer service skills. They normally sound like they’ve been forced to work there. However there is one lad who is always bright and chirpy! Makes all the difference!
None of the self service ordering screens were working so I tried the app, but signal inside the shop wasn't good so had to order at the counter. Food was lovely. Would have given 5 stars if I could have ordered using the self service screens as that would have avoided the queue.
Everytime we use the drive through in the evening after restaurant is closed . No vegan options are available for my wife yet when we go in during the day they are suprisinglavailable againy ! This evening told at the drive through ordering area to wait 5 mins as he was workin alone . 5 mins plus passed . We couldnt leave due to cars behind and infront . Then the same voice said drive to the next window to order which we did .order my own items and vegan burger for my wife . Yet again no vegan stuff available for my wife are they too lazy to make it ? The guy who was working alone wasnt working alone as there was a girl beside him . He said we dont have any vegan burgers . We said can you check and the girl who was with him said dont bother checking we dont have them .Wont be calling in again ! We drove away without ordering anything
If i could rate this place with-6 starts i would do it.Waiting times: foreverFood: ?Service: Unacceptable and at the back in the kitchen you can hear swearing like your are in a building site.I will never ever come back there
I need to start with the food as about 2-3 times was not cooked properly, I will give the owners an advice - You actually need to cook the chicken for a little longer so you don't serve uncooked chicken to people.Also the employees could be nicer and have some people skills at least.The diner is fitly at all times doesn't matter what time are you going, not taken care of at all, just milking money from people.Disappointing