JOJO'S

93 High St, Lowestoft
01502 584697

Recent Reviews

Callum evers

Im not a lowestoft local, ive travelled all over the UK and can safely say these guys do the best burgers ive had in the UK. Really creative and original options, always taste amazing. Ignore the clueless 1 star reviewer who moaned about the prices for 'just a burger' without trying it. Probably set you back about the same as a five guys for a burger and one of their delicious loaded fry options, and this is far superior. Wish they still did dine in as I bet that was a great experience, but their takeaways are still amazing

Hashem Adham

The food is to die for and is the only reason why I order from them regularly. But to be honest the delivery service is bad because they’re always late and there is no take-away option most of the time and when you order from the app, the delivery option is a must. I really want this restaurant to have better services because (Jojo’s and Tres Hermanas) probably have the best food in Lowestoft.

Dick Houghton

Littly Kimmy and Dirty house Fries were

nickeU2556UF

Reluctantly writing this post but response from official email address was blunt and incredibly zero customer focus. We’re regular customers - almost weekly, sometimes twice so the food quality isn’t in question. We were given a discount code to use on “JOJO’S Kitchen & Bar” - the image of a credit card sized discount voucher clearly stated this. We tried to use it the following week but it didn’t work. Thinking it was a glitch we left it & tried it again the following week - still not valid. There’s been a pause between this happening and me contacting JOJO’S as I’ve been in hospital. Yesterday i contacted them via email and said it didn’t work. Their response “it’s expired, that’s why”. I then explained i tried to use it during it valid dates and it didn’t work. Their response “it’s not for JOJO’S, it’s for our sister company”. I emailed them again that it is clear on the image it’s for them and not the sister company - after a few more to’s and thro’s they simply refused to honour the discount as they thought my request for a valid discount code wasn’t a reasonable request. So that’s that - no more custom from us. At a time when vendors are needing the custom we would’ve thought this was an “easy win”. Instead it’s a business loss on their part. Looking at the “official” responses to any negative feedback on Trip Advisor, no doubt they will respond in an attempt to mitigate the negative review. It may be the same author of the email responses to somehow save face. However, from a trading standards perspective it’s inaccurate, misleading and legally incorrect. Hard to argue with the facts, rather than argue about opinions, which, it seems is the emphasis on the unhelpful replies on Trip Advisor. Disappointing.

Debra Gray

Texas dirty fries, Chicken and chips, Trump burger, Plane burger, and chicken wrap..... This food is to the highest quality and standards, Burger is so soft and still pink in the middle (how it should be) the fries perfectly seasoned and dirty fries has amazing mild chilly with cheese on top which has insane flavours, DO NOT LISTEN to the people moaning about the price, If you want cheap low quality meats go buy a Mcdonnalds, The burger meat is Steak mince.... you pay for what you get, And if your looking for top quality perfectly cooked, then order here, if you want a £5 mcdonnalds goto mcdonnalds

H D

Currently staying in the local area for a holiday and thought this restaurant looked lovely only to find that they are no longer open to eat in and it's take away only.... Not a problem. Called to be told that they do deliver to the caravan park im at and you can pay by card. Told to book online only to find that there is a restricted delivery area and I'm too far away and that I'd have to do it over the phone.... Then told this way is only cash on delivery. No cash point at the holiday park so another trip for our family of 6 a few miles to a cash point. Finally ready to place an order only to find out that they charge £13 for just a burger.... Then £8+ for some chips. At this point I nearly fell off the chair and couldn't believe the crazy high prices. No way that's justified so we had to leave it and have beans on toast at 7pm after running out of time from the mess around!After reading reviews it seems many other people also looked it up on Google to find that it says it's open but no mention of open being delivery only and no walk in option... This needs to be fully clear across all platforms. Manager didn't even apologise to other reviewers for having a wasted journey

Jonny Hayes

Arrived at 7pm, google says closed at 9. Walked 30 minutes with a baby to find the place closed. UPDATE your google listing!!

Tony Wiley

Simply the best! Food cook to perfection, fresh, quality ingredients even the brioche bun is fresh. Huge portion size . I don’t know they would make profit with the quality of the of food . Incredible value for money.

Brian P

On a NorfolkBroads boating holiday with my family. Ordered various burgers, fries and pudding to be delivered to our boat at Oulton Broad. Absolutely excellent quality food and service. Highly recommended . 23/08/23.

1980TW

The best for miles in the area. Quality ingredients, fresh cooked to perfection, even the brioche buns are fresh . Don’t know how you would make profit with such quality ingredients . Amazing ?

alisonbE4373PW

Ordered on a Monday night for delivery to local holiday park. Had to phone restaurant direct to confirm how to modify burgers as it wasn’t entirely clear on website. Delivery was speedy, and restaurant phoned ahead as we were to meet our order at entrance to park. Burgers were great and correct elements from burger removed. Packaging excellent, with clear labelling, especially as we are on holiday (boxes can be used as plates). Tasty wings and fries. Would definitely reorder next time we are here!

Chuck

Regular user of delivery service and generally service has been good, on time, food good, pricey but good.Sadly we had a bad experience recently after our order never arrived within the delivery window. Called the number “delivery enquiries” as instructed but it just rung out and went to voicemail saying they are all at the first light festival (this was three weeks ago).Emailed, Facebook messenger, called restaurant. Nothing. Had to drive to their takeaway depot which was ridiculous to chase to be told they are short staffed so are delayed and the person who usually does the phone is delivering.They should not take on so many orders if they can’t maintain the same service. Communication is key, if we had an update of the delay it wouldn’t had been so bad. Sadly wouldn’t use it again after this. Coupled with the increasing and in my opinion over priced menu it’s simply not worth it.

Oldgrowler

Had Jojo's as a delivery, can honestly say that it was possibly the worst takeaway ive ever had, and ive had porky's pit ?. The food was awful, the rodeo burgers were dryer than gandhi's flipflop, with bacon that looked like it spent a year hiking on the surface of the sun, it was that burnt. The chips were all dry too. All the food was somehow only just warm, which was weird considering it had all spent a good 10 hours too long incinerating in the oven or fryer. All cost £75 which is a disgrace for the quality of food we got, and if they are happy sending such low quality food out to paying customers, they obviously dont care.

natalies9104

We were recently staying at a nearby caravan park and ordered for delivery. It was exceptional. The best chicken strips I've had for sure, and my partner was super impressed by the burrito. A must if you're in the area!

Allison Small

Amazing burgers, chicken and fake chicken!Delivered absolutely piping hot and in great containers which meant they arrived in one piece as they would be in a restaurant!Brilliant service all round!

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