Visited for breakfast , one of us usually have a breakfast wrap and one has a cooked breakfast, with brown sauce on the side but they now don't serve brown sauce at all , they have sachets of tomato sauce, mustard , mayo but no brown sauce , why ? Many people like brown sauce on their breakfasts , or any meal come to that , staff didn't seem to see the issue with it ....big mistake to do away with something so British...won't be visiting again .
rebeccafI7034EG
Popped in for a quick bite to eat Ordered food at the bar( brunch & vegi brunch) Waited a good 35mins to be presented with a poor plate consisting of 6/7 chips, half a mushrooms and dried out vegi sausages, no condiments offered and couldn't find them anywhere Staff seemed to off dissapered Left most of my brunch Won't visit again
Neil R
We visited here on a Saturday afternoon for food and drinks. It was fairly chilled out and not overly busy! The pub was generally clean and tidy, with polite and efficient staff. Would definitely recommend.
109browneyedgirl1964
One of the worst Wetherspoons, food badly cooked , even had chips still frozen , steak chewy peas like bullets. Staff in not interested, tables filthy. Do not bother going to this venue truly awful.
cwe810
Worst Wetherspoons ever. Food cold,service poor no condiments available.Staff not wearing uniform and looked uninterested in their job and scruffy. Will not be making a return visit !! Customer service non existent.
EsmieRud
Ordered a mixed grill because i had enjoyed this in this pub previously The meal i was served was luke warm, looked and tasted like cardboard The chicken was cardboard, dry and tasteless the sausages had been lying for a while, were dry and chewy Need i go on Even the chips were awful I told one of the waitresses and she laughed Will not be going back there
harrisonsarah67
My burger and bacon was cold , I told the waitress, she took it away and came back with it within a couple of minutes , it was to hot to even touch , so it had clearly been microwaved , very disappointing service , my partner had the same and his was ok !
Purpletonio
The food on offer is great for the price and good. But think they lack front of house staff - leading to dirty/sticky tables and a long wait for food - not their fault, the staff are lovely and helpful but sticky tables and general grubbiness is a little disconcerting in Covid times.
Myaluies3
The peas were hard Skeak was not edible purple inside and grisly pink and terrible never have had it like this before
290larnad
We came into wether spoons sudbury just after 8pm to a fairly empty pub. We are regularly come here to enjoy a drink once a week or visiting with family. Well this evening there was 4 floor staff on and we are unable to order at the bar due to covid-19 (this is understandable). But having to wait almost 40 minutes to be asked what drinks we want to order is ridiculous, especially when one of us went and asked one of the bar staff if we could order (after 30 minutes), she was very snotty saying we can't order at the bar but she would be over in a second to take our order, fast foward 10 minutes we had to get another staff member to take our order. Everything else was perfect even the food but 40 minutes was a bit extreme, especially when it's only a 1/4 filled and most of the seated people are using the app.
Restaurantji Recommends
E9649VKsandrar
Ok so I popped into here whilst having our car valeted and had time to kill. Ordered a traditional breakfast and a bacon sandwich. Now I don't consider this a challenge for a basic chef however.. the food had been left near the hot plate for a while before our server was reminded it was there. The bacon sandwich was super dry almost toasted and my breakfast was stone cold. I told the server of our issue and he went to get fresh. Only a few minutes later he returned with our replacement meals that as it turned out mine was microwaved to warm it up and the sane bacon was just put into 2 slices of unbuttered bread. It was a poor excuse for a meal and we just got a refund and left hungry and disappointed.
255kenneths
I visited this Wetherspoon Grover & Allen with my wife, four times in the last five weeks, on each occasion we left, simply because the menu choice was so depleted, along with a very limited selection of beer. Many excuses were made including the supposedly high demand during the Richi Sunak meal deal. Therefore that was the reason why we tried several times after the offer had ended. But sorry to say, still nothing had changed, there was still very little food, and hardly any beer! I asked if their suppliers had been paid, after a long pause, and a wry smile, the lady serving at the bar said she didn't know. But then maybe she did! Our last visit was lunchtime 16th September when we only saw about eight people in there and two of those were staff. If you're thirsty and hungry this is NOT the place for you! I must add that we have always been up till now, big Wetherspoon fans, but not at the moment. ls it just the Grover & Allen that is affected or is Wetherspoon in some kind of difficulty l hope not! Anyway they'll very much have to go some to win us back!
D3152CGharryc
Ordered drinks off the app, it does not let you choose two mixers on one drink ie.. gin with lemonade and lime cordial, so the drink come without cordial.... when we mentioned it to the waitress she advised the guy behind bar won’t allow cordial with drink without paying for it on the app, we then tried to order cordial separate and pay on app but the waitress came back and said that you can’t do it separately and would need to go up to the bar to order it. Considering it was just a dash of lime cordial we was after we thought this was totally unnecessary and could of been resolved in a better way.
Toni E
First I have to say that the chili jacket potato I had was really nice - and as always at a Wetherspoons great value. Unfortunately I was surrounded by uncleared tables and the table I sat at (which was the best of the bunch) was covered in wet drink rings and sticky. Service was not great - took quite some time for someone to come and take my order and then they forgot my drink. Honestly - I went there alone and would probably go back as the food was OK and the price is great - but I would never take somebody there to eat - its just a bit grubby and the staff don't seem to care.
Mark B
mixed grill more like mixed grease...cold pretty awufull food filthy tables and menus carpet looks like in need of a srub...mind you it is a wetherspoons
Visited for breakfast , one of us usually have a breakfast wrap and one has a cooked breakfast, with brown sauce on the side but they now don't serve brown sauce at all , they have sachets of tomato sauce, mustard , mayo but no brown sauce , why ? Many people like brown sauce on their breakfasts , or any meal come to that , staff didn't seem to see the issue with it ....big mistake to do away with something so British...won't be visiting again .
Popped in for a quick bite to eat Ordered food at the bar( brunch & vegi brunch) Waited a good 35mins to be presented with a poor plate consisting of 6/7 chips, half a mushrooms and dried out vegi sausages, no condiments offered and couldn't find them anywhere Staff seemed to off dissapered Left most of my brunch Won't visit again
We visited here on a Saturday afternoon for food and drinks. It was fairly chilled out and not overly busy! The pub was generally clean and tidy, with polite and efficient staff. Would definitely recommend.
One of the worst Wetherspoons, food badly cooked , even had chips still frozen , steak chewy peas like bullets. Staff in not interested, tables filthy. Do not bother going to this venue truly awful.
Worst Wetherspoons ever. Food cold,service poor no condiments available.Staff not wearing uniform and looked uninterested in their job and scruffy. Will not be making a return visit !! Customer service non existent.
Ordered a mixed grill because i had enjoyed this in this pub previously The meal i was served was luke warm, looked and tasted like cardboard The chicken was cardboard, dry and tasteless the sausages had been lying for a while, were dry and chewy Need i go on Even the chips were awful I told one of the waitresses and she laughed Will not be going back there
My burger and bacon was cold , I told the waitress, she took it away and came back with it within a couple of minutes , it was to hot to even touch , so it had clearly been microwaved , very disappointing service , my partner had the same and his was ok !
The food on offer is great for the price and good. But think they lack front of house staff - leading to dirty/sticky tables and a long wait for food - not their fault, the staff are lovely and helpful but sticky tables and general grubbiness is a little disconcerting in Covid times.
The peas were hard Skeak was not edible purple inside and grisly pink and terrible never have had it like this before
We came into wether spoons sudbury just after 8pm to a fairly empty pub. We are regularly come here to enjoy a drink once a week or visiting with family. Well this evening there was 4 floor staff on and we are unable to order at the bar due to covid-19 (this is understandable). But having to wait almost 40 minutes to be asked what drinks we want to order is ridiculous, especially when one of us went and asked one of the bar staff if we could order (after 30 minutes), she was very snotty saying we can't order at the bar but she would be over in a second to take our order, fast foward 10 minutes we had to get another staff member to take our order. Everything else was perfect even the food but 40 minutes was a bit extreme, especially when it's only a 1/4 filled and most of the seated people are using the app.
Restaurantji Recommends
Ok so I popped into here whilst having our car valeted and had time to kill. Ordered a traditional breakfast and a bacon sandwich. Now I don't consider this a challenge for a basic chef however.. the food had been left near the hot plate for a while before our server was reminded it was there. The bacon sandwich was super dry almost toasted and my breakfast was stone cold. I told the server of our issue and he went to get fresh. Only a few minutes later he returned with our replacement meals that as it turned out mine was microwaved to warm it up and the sane bacon was just put into 2 slices of unbuttered bread. It was a poor excuse for a meal and we just got a refund and left hungry and disappointed.
I visited this Wetherspoon Grover & Allen with my wife, four times in the last five weeks, on each occasion we left, simply because the menu choice was so depleted, along with a very limited selection of beer. Many excuses were made including the supposedly high demand during the Richi Sunak meal deal. Therefore that was the reason why we tried several times after the offer had ended. But sorry to say, still nothing had changed, there was still very little food, and hardly any beer! I asked if their suppliers had been paid, after a long pause, and a wry smile, the lady serving at the bar said she didn't know. But then maybe she did! Our last visit was lunchtime 16th September when we only saw about eight people in there and two of those were staff. If you're thirsty and hungry this is NOT the place for you! I must add that we have always been up till now, big Wetherspoon fans, but not at the moment. ls it just the Grover & Allen that is affected or is Wetherspoon in some kind of difficulty l hope not! Anyway they'll very much have to go some to win us back!
Ordered drinks off the app, it does not let you choose two mixers on one drink ie.. gin with lemonade and lime cordial, so the drink come without cordial.... when we mentioned it to the waitress she advised the guy behind bar won’t allow cordial with drink without paying for it on the app, we then tried to order cordial separate and pay on app but the waitress came back and said that you can’t do it separately and would need to go up to the bar to order it. Considering it was just a dash of lime cordial we was after we thought this was totally unnecessary and could of been resolved in a better way.
First I have to say that the chili jacket potato I had was really nice - and as always at a Wetherspoons great value. Unfortunately I was surrounded by uncleared tables and the table I sat at (which was the best of the bunch) was covered in wet drink rings and sticky. Service was not great - took quite some time for someone to come and take my order and then they forgot my drink. Honestly - I went there alone and would probably go back as the food was OK and the price is great - but I would never take somebody there to eat - its just a bit grubby and the staff don't seem to care.
mixed grill more like mixed grease...cold pretty awufull food filthy tables and menus carpet looks like in need of a srub...mind you it is a wetherspoons