Order wrong, other customers returning drinks. Customers having to ask for things that should be offered. ie Milk with tea. Tables not cleared. Service slow.
John Fitch
Always a great
Cameron Walker
The staff is great, coffee is always consistent. A little pricey but it's worth it.
Solomon Bondo
I love the coffee here, it's always good and the staff is super friendly.
Chrisd Maskell
Just what was needed after a weekend camping, only negative was no veggie bacon
Sam Phillips
The services is terrible I came in for a coffee this morning and then 4 customers come in after me so she stopped doing my coffee told me to wait and then done the other 4 customers before me I felt very uncomfortable and not respected as a customer in the shop.
Bridget Connelly
As usual was greeted with lovely smiles by Amy and Ava today. Excellent service. Both girls are so pleasant. That's what customer service should be like at all times.Kid-friendliness: Always has lots of families in this branch.
isabella
We ordered a caramel frappe and iced latte and our drinks were thrown together, not asked for size of drink and no offer for whipped cream on frappe. Better places to go on highstreet. The frappe was basically bubbly milk and ice.
Alan Bell
Self service, not welcoming and coffee was cold
Judith Burnham
Hope Costa are now going to take heed of Government trying to get smokefree UK!! Costa stlll have/allow smokers take over outside areas... puffing away... so no way can any non smokers sit outside !!!
Perfect place to come for a coffee and to meet up with friends staff are friendly helpful and engaging
Emma Harding
We work at local nursery and sadly due to the snow we were with out power and heat , we went to costa to order hot drinks for the staff to help keep them warm until the heating came back on.We ordered £80 worth of food and drink and the staff were amazing and handled the order with ease we waited roughly 20 minutes for our order to be completed and they still had smiles on their faces.I can not begin to thank the girls enough for helping to make our day we appologise for the sudden large order but honestly couldnt fault the service at all , we will be going back again hopefully for a smaller order next time .
Rebecca Bloomfield
Staff are so friendly and helpful.
gnaneswaran kumaraswamy
I found all the staff in this branch very friendly and polite and Elton is superb when it comes to customer service
Carl Egan
Today, I had a nice stop-off at Costa Coffee before an appointment. With the sunshine pouring through the front window and onto my comfortable seat, I treated myself to a bacon bap, carrot cake, and a large latte. I made use of their free WiFi to watch a moving speech by President Zelensky to the UK Parliament. This was not planned, but I will remember it fondly and will happily visit again, hopefully on a sunny day.
Order wrong, other customers returning drinks. Customers having to ask for things that should be offered. ie Milk with tea. Tables not cleared. Service slow.
Always a great
The staff is great, coffee is always consistent. A little pricey but it's worth it.
I love the coffee here, it's always good and the staff is super friendly.
Just what was needed after a weekend camping, only negative was no veggie bacon
The services is terrible I came in for a coffee this morning and then 4 customers come in after me so she stopped doing my coffee told me to wait and then done the other 4 customers before me I felt very uncomfortable and not respected as a customer in the shop.
As usual was greeted with lovely smiles by Amy and Ava today. Excellent service. Both girls are so pleasant. That's what customer service should be like at all times.Kid-friendliness: Always has lots of families in this branch.
We ordered a caramel frappe and iced latte and our drinks were thrown together, not asked for size of drink and no offer for whipped cream on frappe. Better places to go on highstreet. The frappe was basically bubbly milk and ice.
Self service, not welcoming and coffee was cold
Hope Costa are now going to take heed of Government trying to get smokefree UK!! Costa stlll have/allow smokers take over outside areas... puffing away... so no way can any non smokers sit outside !!!
Restaurantji Recommends
Perfect place to come for a coffee and to meet up with friends staff are friendly helpful and engaging
We work at local nursery and sadly due to the snow we were with out power and heat , we went to costa to order hot drinks for the staff to help keep them warm until the heating came back on.We ordered £80 worth of food and drink and the staff were amazing and handled the order with ease we waited roughly 20 minutes for our order to be completed and they still had smiles on their faces.I can not begin to thank the girls enough for helping to make our day we appologise for the sudden large order but honestly couldnt fault the service at all , we will be going back again hopefully for a smaller order next time .
Staff are so friendly and helpful.
I found all the staff in this branch very friendly and polite and Elton is superb when it comes to customer service
Today, I had a nice stop-off at Costa Coffee before an appointment. With the sunshine pouring through the front window and onto my comfortable seat, I treated myself to a bacon bap, carrot cake, and a large latte. I made use of their free WiFi to watch a moving speech by President Zelensky to the UK Parliament. This was not planned, but I will remember it fondly and will happily visit again, hopefully on a sunny day.