The food is so bland. So plain and the meat is chewy. We ordered once when we had people over a few years ago and it was awful, but we tried it again recently with just 2 of us to see if it was any better and no it wasn't! The rice and chowmein are just so plain, nothing tasted right. Defo
David Carpenter
it is definitely the worst Chinese I have ordered from, every dish being over cooked, no flavour and not nice to even look at.£55 wasted- very disappointing.
Linton Grant
Absolutely disgusting food, how this place is still open ill never know. So rude too! Overpriced awfully bland tasting food.I wouldn’t recommend this place to my worst enemy. please someone investigate their hygiene also, this place deserves to be shut down.
cloudia
Last night I ordered a half aromatic duck and other dishes for a total of £60. The duck was so over cooked that there was no meet to eat. Just a very dry and burned layer that couldn’t be separated, we had to put it in the bin. It is not the first time that the food quality is poor and so I have decoded to find an alternative Chinese take away place.
Jeff
Not sure where the other reviewers got their takeaways from but we've been using jades for over 10 years and it is by far the best around.
Tim Costello
I'm new to the area and fanced trying a local takeaway, OMG this was shocking !!!None of the dishes were good?.The chicken balls felt like they had been fried 3-4 times and the chicken inside was not edible (see photo).Goes without saying, I won't be going here again and wouldn't recommend to anyone else either.I leave lots of positive reviews but not this time.
Matthew Davies
Costs more than other Chinese take aways. On a £40 order they didn't throw in any prawn crackers. Food was OK enough, I have had better though
Vince Whitworth
Excited to have a take away as we haven't had one in a while and ordered £45 of food from Jades. It was awful!!! chicken balls tasted so weird that I don't think it was chicken. Everything we ordered was horrible. I complained and she put the phone down, NEVER AGAIN !! Woke up feeling sick.
Michael Gallagher
Mixed reviews in the past. New to the area so thought I would try it out. Friendly staff, big menu. Food is good. Fresh and tasty without being too salty. Would go again. Surprised on the upside.
Joey Hewitt
Absolutely fantastic food and service. Super accommodating of allergens, loads of veggie options. I genuinely do not understand how this place has any negative reviews.I've ordered from here several times, so here is a breakdown of my experience with them:1. They have a huge selection of proper vegetarian dishes, whereas most other Chinese takeaways have little-to-nothing.2. The staff were extremely accommodating of my partner's gluten intolerance, going out of their way to double-check our chosen dishes with the chef, provide allergen information, express their concern over the suitability of other low-gluten dishes etc. and just generally made us feel like they actually care whether he would get sick or not.3. The food itself is delicious. I mean really, really good. It arrived piping hot, portion sizes were great, and it had clearly only just been cooked (as opposed to pre-made then reheated) because the vegetables were vibrant and still had a lovely crunch to them instead of being pale and soggy.10/10, highly recommended!
I do not see why this place has only 2.9 stars (at the time of this review) because it is the bees knees.+ Friendly staff, accommodating my gluten intolerance very kindly (they use potato starch baby)+ Quick delivery+ Actually fresh and nicely cooked vegetables+ Loads of vegetarian options+ Big recommend
DaveM-863
Lady is disgusting on the phone very rude cannot understand why she is like. If she does not like he job don't do it
walter bishop
Great takeaway we used to go to the owners restaurant when they had one. The foods still as good after they decided to downsize
Martyn Dines
As a visitor to Chipstead for the day tried Jade's Chinese takeaway. Menu comprehensive, phoned our order in to a very helpful lady, told 25 minutes for collection, which it was. The multiple dishes we had ordered were all superb. Everyone agreed it was the best Chinese takeaway they had had for a long time. Thank you for making our we evening special.
Sean Lockyer
Just had our delivery of our takeaway From Jade Rectory lane Banstead. I ordered "crab claws" for £5.10 there is one crab claw for this and to be honest wasn't that good. surely claws means more than one? the chow main was over cooked and the chips looked like they were cooked a week ago and tasted like it. Totally horrible food and will never use them again. i will not even give them half a star. but had to give one to post....keep away........
The food is so bland. So plain and the meat is chewy. We ordered once when we had people over a few years ago and it was awful, but we tried it again recently with just 2 of us to see if it was any better and no it wasn't! The rice and chowmein are just so plain, nothing tasted right. Defo
it is definitely the worst Chinese I have ordered from, every dish being over cooked, no flavour and not nice to even look at.£55 wasted- very disappointing.
Absolutely disgusting food, how this place is still open ill never know. So rude too! Overpriced awfully bland tasting food.I wouldn’t recommend this place to my worst enemy. please someone investigate their hygiene also, this place deserves to be shut down.
Last night I ordered a half aromatic duck and other dishes for a total of £60. The duck was so over cooked that there was no meet to eat. Just a very dry and burned layer that couldn’t be separated, we had to put it in the bin. It is not the first time that the food quality is poor and so I have decoded to find an alternative Chinese take away place.
Not sure where the other reviewers got their takeaways from but we've been using jades for over 10 years and it is by far the best around.
I'm new to the area and fanced trying a local takeaway, OMG this was shocking !!!None of the dishes were good?.The chicken balls felt like they had been fried 3-4 times and the chicken inside was not edible (see photo).Goes without saying, I won't be going here again and wouldn't recommend to anyone else either.I leave lots of positive reviews but not this time.
Costs more than other Chinese take aways. On a £40 order they didn't throw in any prawn crackers. Food was OK enough, I have had better though
Excited to have a take away as we haven't had one in a while and ordered £45 of food from Jades. It was awful!!! chicken balls tasted so weird that I don't think it was chicken. Everything we ordered was horrible. I complained and she put the phone down, NEVER AGAIN !! Woke up feeling sick.
Mixed reviews in the past. New to the area so thought I would try it out. Friendly staff, big menu. Food is good. Fresh and tasty without being too salty. Would go again. Surprised on the upside.
Absolutely fantastic food and service. Super accommodating of allergens, loads of veggie options. I genuinely do not understand how this place has any negative reviews.I've ordered from here several times, so here is a breakdown of my experience with them:1. They have a huge selection of proper vegetarian dishes, whereas most other Chinese takeaways have little-to-nothing.2. The staff were extremely accommodating of my partner's gluten intolerance, going out of their way to double-check our chosen dishes with the chef, provide allergen information, express their concern over the suitability of other low-gluten dishes etc. and just generally made us feel like they actually care whether he would get sick or not.3. The food itself is delicious. I mean really, really good. It arrived piping hot, portion sizes were great, and it had clearly only just been cooked (as opposed to pre-made then reheated) because the vegetables were vibrant and still had a lovely crunch to them instead of being pale and soggy.10/10, highly recommended!
Restaurantji Recommends
I do not see why this place has only 2.9 stars (at the time of this review) because it is the bees knees.+ Friendly staff, accommodating my gluten intolerance very kindly (they use potato starch baby)+ Quick delivery+ Actually fresh and nicely cooked vegetables+ Loads of vegetarian options+ Big recommend
Lady is disgusting on the phone very rude cannot understand why she is like. If she does not like he job don't do it
Great takeaway we used to go to the owners restaurant when they had one. The foods still as good after they decided to downsize
As a visitor to Chipstead for the day tried Jade's Chinese takeaway. Menu comprehensive, phoned our order in to a very helpful lady, told 25 minutes for collection, which it was. The multiple dishes we had ordered were all superb. Everyone agreed it was the best Chinese takeaway they had had for a long time. Thank you for making our we evening special.
Just had our delivery of our takeaway From Jade Rectory lane Banstead. I ordered "crab claws" for £5.10 there is one crab claw for this and to be honest wasn't that good. surely claws means more than one? the chow main was over cooked and the chips looked like they were cooked a week ago and tasted like it. Totally horrible food and will never use them again. i will not even give them half a star. but had to give one to post....keep away........