Wilderness Bar & Kitchen

Thorpe Park Resort, Staines Rd, Chertsey

Recent Reviews

Bruno Rodriguez

Not a lot of people but we anyway waited for more than 30 mins for 2 burgers. They have teenagers with no experience making the food and it takes forever.

Poppy Greenstreet

Food was amazing, great staff, very friendly and a great overall atmosphere to the place, would definitely Return and would recommend at any time.

Jemma Jordan

Very poor and slow service. We queued to order and when we got there were told that we needed a table number. No where had it said that you must be seated before you can order so we had to rush to find a table. Then they did not explain the process, do we collect the food? Is it brought out to us? It wasn't clear as the servers bringing the food werent actually in a uniform so it was difficult to distinguish them from the park guests. The food took over 25 minutes. Considering it wasn't that busy and they only serve hotdogs and burgers, this seems a bit excessive.

Lawrence Tudor

Terrible.We ordered at 12am with no queue, just got there before people normally start lunch, only 1 table was seated at. Still took ages for the food to arrive and wasn't told the process. Asked for mayo on the burger but it had BBQ mayo on and later told there is no mayo. Burger and fries overcooked with barely any flavour.The service is all over the place, nobody has a shred of confidence in what they're doing. When there's a queue of people and no food being cooked, the chefs are in the back of with hands in their pockets (no joke!).The couple who ordered after us didn't get their food for 40 minutes. We ate our food before they even got theirs.There was no mayo, no ketchup, no haloumi fries and no mozzarella sticks.Just do yourself a favour and go to burger king or KFC. (The Grill looks good too).Edit: To add to that, only just realized I didn't get the onion rings I paid for.

Phil Mason

Wet burger, staff making food not following basic food hygiene rules. No ketchup. Come on this was terrible!!

Hannah E

Looked like a really nice place to stop for food after some rides, spent £30 on a frozen wet burger, hot dog with absolutely nothing added on top because the kitchen had ran out, under cooked soggy fries and a Coke Zero which was zero coke all soda water. Service was terrible slush puppies just hitting average. Walk a few steps further and go to Burger King thank me later

the watcher

Absolutely poggers, very hot chef 10/10

D Faz

Best food on park

Alex Garlick

Great chairs.

Nicholas O'Keeffe

Food is okay, but I was waiting +50 minutes for 1 burger and chips and it wasn't even lunch-time. Don't go here waste of money and time. Photo is burger with "extra bacon bits" :/

Laura Davies

Excellent food. The cheese sauce was delectable and one of the best things I’ve ever had. Would recommend for visitors of all ages. The chef was also very seductive.

karen jacquin

Disgusting. My Partner and I just ordered burgers and we both couldn’t finish our food! The most horrible food experience i’ve come across. Avoid at all costs.

Daniel

Disgusting.The chips smell like metallic oil and were tasteless barring the smell. Ive never had chips that i didnt like. Frozen food tastes better.The tex mex burger was a simple thin burger with some salsa, jalapenos and crumbled nachos on it. Not bad like the chips, but i expected something at least on par with fast food burgers, which i dont particularly like either.The hawaiian chips came with just artificial bacon crumbles and pineapple cubes. There was no cheese or baconaise because they were "out of cheese/mayo".The only decent thing was the beer. Also there were only 4 tables of people so it wasnt a matter of them being rushed.

oliver meggs

To be honest, the food is at best ok. But wasn't what we ordered. They advertise waffle fries but bring you curly fries, then they bring out the loaded chilli fries without any of the advertised cheese and say they dont have any, the burgers are microwaved. Alot if the already limited menu was missing, changed or not available without being told before ordering. Don't bother here, it's NOT a better option to the KFC or Burger King.

Jason Mondeo

If you fancy a 'meal' with the ambiance of a roadside burger van, but none of customer service, give wilderness bar & kitchen a go. Apart from waiting 20 minutes after being seated, to be served, served the wrong food, beer with more head than liquid. Charged for food we didn't order, smerked at by staff when explaining something was wrong. Honestly you would be better off swimming in one of the lakes to catch a bite to eat than to stop here. Rude staff, terrible food, deliberately overcharged. AVOID

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