2nd time we have used this store. Very quick service and generous toppings.
kevin murphy
I spent just under £100 pound for a delivery.We waited for ten minutes after delivery time had expired.Called the shop and wa told it is out for delivery as part of a mutie drop and would be another 15m.At this point I told him it whould be cold he refused to believe me.It arrived stone cold and and bit missing.I didn't ring back as the staff at this branch in Farnham are just rude this includes the manager.The branch needs drastic changes made.Kevin
Krzysiek Kukula
Hi,I am writing to complaint about the service at received at Farnham store in Surrey.I’ve ordered pizza online through the app, when the app showed pizza is ready to be collected I went to the shopy to collect it. On the screen in the shop it showed that my order was ready but then I still had to wait and after 10min they told me I still need to wait and my order disappeared from collection screen. Finally I got my order and after I’ve opened the box I’ve noticed they forgot to put one topping(red onions) on my pizza hence why they told me to wait and they put through the oven just the onions and the. They just chacked on top of the pizza which you can see on the photos that I’ve attached below. When I’ve asked for the manager to explain to me why this was done the way it was he told me in such a rude manner that if I know everything I should be working behind the counter then. And also when I’ve asked why I was treated like that he told me to leave the store and never come back again. Then I’ve asked for his name he told me his name was Jovito I’ve asked him to write down for me and he told me he hasn’t got a pen and it’s not his problem that he hasn’t got and asked me to leave the store.He was very rude and the whole service was just absolutely disgusting. I wouldn’t say anything if they would just admitted that they’ve made mistake but they clearly were thinking it was acceptable what I’ve experienced in the Farnham store.Regards,Kris
Louise Mcgarrigle
Only half our order received, branch don’t answer the phone so can’t contact them to get rest of the order delivered or a
Isabelle Chloe Hughes
Pizza from here was delish - the full package. We ordered 4 pizzas for my brothers birthday and were surprised when the cheeseburger pizza arrived with jalapeños on it instead of gherkins, noone more so than my youngest brother who on taking his first bite immediately dashed for a massive pint of water. I was deeply entertained by this but I think my brother would beg to differ. We all thought he was being overdramatic until upon closer inspection there actually was jalapeños on the cheeseburger pizza. The drama. The action. I never thought a meal would be so eventful. A gorgeous BOGOF deal and HOURS of fun; 11/10 would come here again.
Daniel Kemmler
Fantastic service! Rapid, high quality, and responsive if I need a change. Great customer focus.
Tom Dimelow
Everything about my visit was fab. My wife is dairy free, but wanted Texas BBQ, all of the team were only too willing to help.The manager came out to serve me personally to make sure I was looked after, and suggested that they pride themselves on flexibility to serve their customers.All round great service and food.Dietary restrictions: Happy to work with us to build a vegan base (dairy free) and Texas BBQ top, despite the fact Texas BBQ clearly isn’t vegan.
Sapphire Henson
Nice pizza, correct orders, quick
Saba YoYo85
Dominoes Farnham is the best Pizza I actually work for Dominoes,sometimes the delivery can be late and cold,cause it’s Busy and less drivers,so it doesn’t mean u give it a Bad rating,The most Delicious Pizza ever give it a thumbs up and a good rating ?
Ganoo Green
I cannot overstate how horrible the delivery is and arguably the customer service.At some point it was nice, they would listen to driver instructions and I even had a driver be nice to me and help me once.That didnt last.The past few months with this place is horrible.First time bad stuff occured, they didnt listen to driver instructions, I'm legally partly blind. In fact my vision is so bad I use a stick to get around.I dont have anyone to guide me.So nowYou can imagine I ask for them to bring the food to the doorThey didnt listenthen blamed things on me over the phoneTried to tell me to collect when I just said I'm blind.they used to be able to do this before so I cant see why they cant now.I ended up with horribly cold foodI asked for a refund, that didnt happen.Now today, I ordered and made a mistake, I will not blame this on them, I mistakenly ordered a collect in. Instead of delivery.You have to understand, I am mostly blind, I can't easily navigate ordering on mobileI called them up and I simply wanted to ask if they could deliver it, I was willing to pay and I understood if it wasn't possible.But instead, in the middle of me talkingThey hung up on methey didnt even listen to meI called back multiple times to no awnserI cant simply walk there at 7pm in the dark to get my food.I would call to refund but they dont awnser.I tried last time through the site and that didnt happenSo I cant trust to get anything back hereI truly give up on this placeI'm not ordering ever again
Hungry? Got kids to feed? Go somewhere else. It’s taken an hour plus every time. I’ve had to call and it’s always ‘traffic’ but google maps show no problem. Tonight was last chance. Won’t order from them again.
Charlotte
ordered two pizzas which still weren’t delivered an hour later so phoned, they said ‘they’d just gone out’ they turned up stone cold so had clearly forgotten to deliver them. Wouldn’t ever order from here again
Greg Blyde
Second time I have ordered from here and both times I have had to call them to find out where my delivery was. Same excuse and then the food arrived very cold. This is clearly a badly managed store and I will not be ordering from this domino’s again.
Lewis Ashall
Usually have no problem with this place, but as of today i ordered, 2h to arrive, eventfully got through to find out they had just left it on my door step, no call from driver, and missing items.
Bahar Eken
Always get the pizzas incorrect whether it is the base or toppings! Try to ring to let them know and they don't even pick up! Dreadful service!
2nd time we have used this store. Very quick service and generous toppings.
I spent just under £100 pound for a delivery.We waited for ten minutes after delivery time had expired.Called the shop and wa told it is out for delivery as part of a mutie drop and would be another 15m.At this point I told him it whould be cold he refused to believe me.It arrived stone cold and and bit missing.I didn't ring back as the staff at this branch in Farnham are just rude this includes the manager.The branch needs drastic changes made.Kevin
Hi,I am writing to complaint about the service at received at Farnham store in Surrey.I’ve ordered pizza online through the app, when the app showed pizza is ready to be collected I went to the shopy to collect it. On the screen in the shop it showed that my order was ready but then I still had to wait and after 10min they told me I still need to wait and my order disappeared from collection screen. Finally I got my order and after I’ve opened the box I’ve noticed they forgot to put one topping(red onions) on my pizza hence why they told me to wait and they put through the oven just the onions and the. They just chacked on top of the pizza which you can see on the photos that I’ve attached below. When I’ve asked for the manager to explain to me why this was done the way it was he told me in such a rude manner that if I know everything I should be working behind the counter then. And also when I’ve asked why I was treated like that he told me to leave the store and never come back again. Then I’ve asked for his name he told me his name was Jovito I’ve asked him to write down for me and he told me he hasn’t got a pen and it’s not his problem that he hasn’t got and asked me to leave the store.He was very rude and the whole service was just absolutely disgusting. I wouldn’t say anything if they would just admitted that they’ve made mistake but they clearly were thinking it was acceptable what I’ve experienced in the Farnham store.Regards,Kris
Only half our order received, branch don’t answer the phone so can’t contact them to get rest of the order delivered or a
Pizza from here was delish - the full package. We ordered 4 pizzas for my brothers birthday and were surprised when the cheeseburger pizza arrived with jalapeños on it instead of gherkins, noone more so than my youngest brother who on taking his first bite immediately dashed for a massive pint of water. I was deeply entertained by this but I think my brother would beg to differ. We all thought he was being overdramatic until upon closer inspection there actually was jalapeños on the cheeseburger pizza. The drama. The action. I never thought a meal would be so eventful. A gorgeous BOGOF deal and HOURS of fun; 11/10 would come here again.
Fantastic service! Rapid, high quality, and responsive if I need a change. Great customer focus.
Everything about my visit was fab. My wife is dairy free, but wanted Texas BBQ, all of the team were only too willing to help.The manager came out to serve me personally to make sure I was looked after, and suggested that they pride themselves on flexibility to serve their customers.All round great service and food.Dietary restrictions: Happy to work with us to build a vegan base (dairy free) and Texas BBQ top, despite the fact Texas BBQ clearly isn’t vegan.
Nice pizza, correct orders, quick
Dominoes Farnham is the best Pizza I actually work for Dominoes,sometimes the delivery can be late and cold,cause it’s Busy and less drivers,so it doesn’t mean u give it a Bad rating,The most Delicious Pizza ever give it a thumbs up and a good rating ?
I cannot overstate how horrible the delivery is and arguably the customer service.At some point it was nice, they would listen to driver instructions and I even had a driver be nice to me and help me once.That didnt last.The past few months with this place is horrible.First time bad stuff occured, they didnt listen to driver instructions, I'm legally partly blind. In fact my vision is so bad I use a stick to get around.I dont have anyone to guide me.So nowYou can imagine I ask for them to bring the food to the doorThey didnt listenthen blamed things on me over the phoneTried to tell me to collect when I just said I'm blind.they used to be able to do this before so I cant see why they cant now.I ended up with horribly cold foodI asked for a refund, that didnt happen.Now today, I ordered and made a mistake, I will not blame this on them, I mistakenly ordered a collect in. Instead of delivery.You have to understand, I am mostly blind, I can't easily navigate ordering on mobileI called them up and I simply wanted to ask if they could deliver it, I was willing to pay and I understood if it wasn't possible.But instead, in the middle of me talkingThey hung up on methey didnt even listen to meI called back multiple times to no awnserI cant simply walk there at 7pm in the dark to get my food.I would call to refund but they dont awnser.I tried last time through the site and that didnt happenSo I cant trust to get anything back hereI truly give up on this placeI'm not ordering ever again
Restaurantji Recommends
Hungry? Got kids to feed? Go somewhere else. It’s taken an hour plus every time. I’ve had to call and it’s always ‘traffic’ but google maps show no problem. Tonight was last chance. Won’t order from them again.
ordered two pizzas which still weren’t delivered an hour later so phoned, they said ‘they’d just gone out’ they turned up stone cold so had clearly forgotten to deliver them. Wouldn’t ever order from here again
Second time I have ordered from here and both times I have had to call them to find out where my delivery was. Same excuse and then the food arrived very cold. This is clearly a badly managed store and I will not be ordering from this domino’s again.
Usually have no problem with this place, but as of today i ordered, 2h to arrive, eventfully got through to find out they had just left it on my door step, no call from driver, and missing items.
Always get the pizzas incorrect whether it is the base or toppings! Try to ring to let them know and they don't even pick up! Dreadful service!