Although Ive been a regular Pizza Express customer for many years, it was our first time visiting the Farnham branch and we really enjoyed our experience. From the friendly staff at the front of house who welcomed us in and seated us, to the great waiter that served us throughout our visit. He provided genuine, happy and polite customer service, interacting with the kids and generally bringing a fun atmosphere. The food as always was of a high standard and exactly what we would expect from pizza express. There is a nice atmosphere & ambience in the restaurant and we will definitely be back soon! Thanks for a great New Years Eve experienceParking: Although there is paid street parking close by, it’s very busy so you may need to park slightly further away and walk in or park in some of the paid parking in other part of the town.
Graham Macey
Went last minute with the family and the service was excellent, the staff really made an effort with the kids which went down really well, highly recommend A++
Layna
Cannot recommend this place enough, the staff here are so lovely! I've been here so many times, and the staff are always kind and helpful.The food is perfect aswell, the takeaways are just as good as eating in ?Vegetarian options: The spinach and ricotta cannelloni is bloody delicious
Tammy Davis
Ordered a delivery from pizza express Farnham at lunchtime. When we reached the hour mark we contacted online support to find out what was going on, the Uber driver had been waiting at the restaurant 30 minutes.We rang the restaurant, only to be told by an Italian male on the phone that they are understaffed, busy, and the restaurant takes priority over our order. He concluded the call with 'it will be with you when it's with you'.When we got our delivery 90 mins after placing the order on a Monday lunchtime, our 'thin and crispy' romana pizza was soggy and more like the classic base. Not even worth the wait. Won't bother again!
Jakub Walter
The atmosphere in the restaurant was amazing... you can feel like you are in a family place... my daughter fell in love with this place and these people over ... The food was also very tasty... congratulations to the team for such a high standard ??
Gary Curant
Table for 5 for a birthday mealPut in a room upstairs away from the main restaurant which was very cold, must have forgotten we were there as 45 minutes between courses seemed a bit excessive so not an overly enjoyable experience.Been before and thoroughly enjoyed it, staff are nice
eric s
For full transparency I've never been a fan of pizza express, its always felt like a student hang out that's trying to be better than its contemporary pizza houses. This didn't disappoint! At 5pm on a Friday one expects families, kids, the usual mix of quiet unassuming groups and the surrey loud-mouthed types, who's kids are the only kids in town etc. Anyway we settled in, the service started ok, drinks, and then nothing. We had to find a waitress who came and we ordered. Drinks came, but the food took some time. Indeed we were asked if we wanted more drinks before it did. On arrival one pzza had a huge hole in the middle, no dough! Just a thin layer filling!! We returned it, the waitress said she'd not noticed it. One of our party had a gluten free pizza, it was small and cold! Not good. The pizza with a hole was returned, re-cooked and dough added, it was hard and much of the filling had been moved around! Two blond hairs pultruded from it! We go on with things, extracted the hair and finished the meal. When asked if we enjoyed the meal I did mention the cold and small pizza, the hole in the pizza and the hairs!! The Manager shrugged and winced a little! One point, we did notice that the staff seemed to congregate constantly around the food prep area, naturally one assumes as this is where they collect the food to deliver to tables. but, only the cooks wore hats, the others had long hair, over face, shoulders, one even had what looked like post wash wet hair!! It just felt grotty. What to say, the food here isn't cheap, £65-70 for 3 of us, one beer, a small glass of wine, one lemonade and 3 pizza's - its chunky on the purse strings. I understand the factory like focus of these restaurants but there is no excuse for small and cold portions and dreadful presentation. The staff were nice people but the service was nothing more than lip service and giggling staff more focused on chatting to each other than client facing care doesn't give a great dynamic. One feels very much like 'just a customer', that plenty more where you come from vibe. As I said at the start of this review, the chain has always felt like its mainstay clients are customers claiming % off deals. It needs to be, the quality of the food versus the price we paid was wholly erroneous and the level of service really does reflect its lowly performance as a not to be recommend eatery.
Micheline Timbrell
Awful restaurant and food . Shame ! The food not well cooked and zero taste ! Juste as we say du n importe quoi ?
L Gardner
I love this restaurant,its always so beautifully laid out,looks brilliant and smells even better! ? the food was fantastic, tried a few new items as well as the classics,all delicious, the staff were so friendly and helpful as we had an allergy. Highly recommendDietary restrictions: Great options for gluten free
Muhammad hasnain Saeed
Staff really rude white clean shave guy doesn't speak well English and serving really rude staff need training be police and humble with customers at least .I think white clean shave guy was incharge at time when I visited .never recommend this
Absolutely disgusting customer service! My friends and I went in to the Farnham Pizza Express today. We were a quite large group (6 adults and 3 kids) and hadn’t booked but we just thought we would enquire. The man on the front desk was awful to us right from the beginning, even though we were just asking, saying things like ‘God, good planning guys’ in an awful sarcastic voice, doing a big thumbs up sign and rolling his eyes. It was completely unnecessary, especially as the place was basically empty. It was like he was shaming us but our plans had changed as it was pouring outside. All he had to say was, sorry we don’t have space. He started trying to find us a table but was making a huge thing of it, and complaining to other staff members so we just left disgusted. It really ruined our day and we would never go back to this place. Avoid!
Mark Timbrell
Stick to Pizza, anything else we tried that was cooked was way below expectation. Melanzane was dreadful, no comparison to other restaurants and only if you like red onions on everything, order the bruschetta and garlic prawns…both extraordinarily awful and lacking any culinary skill.
Jakob Winterborne
Great go dinner, me and a friend went for a bite, stellar service and great tasting food as
Judi Thompson
It's a Pizza Express - nothing amazing but you can enjoy your meal & time with friends with ease.
Hugh Treseder
I have fond memories of this place but it’s a sorry state now. The service is very slow/poor and repeatedly has words like “perfect”…I’m not wanting to bring anyone down however this place needs a total overhaul. The starter was awful, I’ll not be back.Very disappointing.
Although Ive been a regular Pizza Express customer for many years, it was our first time visiting the Farnham branch and we really enjoyed our experience. From the friendly staff at the front of house who welcomed us in and seated us, to the great waiter that served us throughout our visit. He provided genuine, happy and polite customer service, interacting with the kids and generally bringing a fun atmosphere. The food as always was of a high standard and exactly what we would expect from pizza express. There is a nice atmosphere & ambience in the restaurant and we will definitely be back soon! Thanks for a great New Years Eve experienceParking: Although there is paid street parking close by, it’s very busy so you may need to park slightly further away and walk in or park in some of the paid parking in other part of the town.
Went last minute with the family and the service was excellent, the staff really made an effort with the kids which went down really well, highly recommend A++
Cannot recommend this place enough, the staff here are so lovely! I've been here so many times, and the staff are always kind and helpful.The food is perfect aswell, the takeaways are just as good as eating in ?Vegetarian options: The spinach and ricotta cannelloni is bloody delicious
Ordered a delivery from pizza express Farnham at lunchtime. When we reached the hour mark we contacted online support to find out what was going on, the Uber driver had been waiting at the restaurant 30 minutes.We rang the restaurant, only to be told by an Italian male on the phone that they are understaffed, busy, and the restaurant takes priority over our order. He concluded the call with 'it will be with you when it's with you'.When we got our delivery 90 mins after placing the order on a Monday lunchtime, our 'thin and crispy' romana pizza was soggy and more like the classic base. Not even worth the wait. Won't bother again!
The atmosphere in the restaurant was amazing... you can feel like you are in a family place... my daughter fell in love with this place and these people over ... The food was also very tasty... congratulations to the team for such a high standard ??
Table for 5 for a birthday mealPut in a room upstairs away from the main restaurant which was very cold, must have forgotten we were there as 45 minutes between courses seemed a bit excessive so not an overly enjoyable experience.Been before and thoroughly enjoyed it, staff are nice
For full transparency I've never been a fan of pizza express, its always felt like a student hang out that's trying to be better than its contemporary pizza houses. This didn't disappoint! At 5pm on a Friday one expects families, kids, the usual mix of quiet unassuming groups and the surrey loud-mouthed types, who's kids are the only kids in town etc. Anyway we settled in, the service started ok, drinks, and then nothing. We had to find a waitress who came and we ordered. Drinks came, but the food took some time. Indeed we were asked if we wanted more drinks before it did. On arrival one pzza had a huge hole in the middle, no dough! Just a thin layer filling!! We returned it, the waitress said she'd not noticed it. One of our party had a gluten free pizza, it was small and cold! Not good. The pizza with a hole was returned, re-cooked and dough added, it was hard and much of the filling had been moved around! Two blond hairs pultruded from it! We go on with things, extracted the hair and finished the meal. When asked if we enjoyed the meal I did mention the cold and small pizza, the hole in the pizza and the hairs!! The Manager shrugged and winced a little! One point, we did notice that the staff seemed to congregate constantly around the food prep area, naturally one assumes as this is where they collect the food to deliver to tables. but, only the cooks wore hats, the others had long hair, over face, shoulders, one even had what looked like post wash wet hair!! It just felt grotty. What to say, the food here isn't cheap, £65-70 for 3 of us, one beer, a small glass of wine, one lemonade and 3 pizza's - its chunky on the purse strings. I understand the factory like focus of these restaurants but there is no excuse for small and cold portions and dreadful presentation. The staff were nice people but the service was nothing more than lip service and giggling staff more focused on chatting to each other than client facing care doesn't give a great dynamic. One feels very much like 'just a customer', that plenty more where you come from vibe. As I said at the start of this review, the chain has always felt like its mainstay clients are customers claiming % off deals. It needs to be, the quality of the food versus the price we paid was wholly erroneous and the level of service really does reflect its lowly performance as a not to be recommend eatery.
Awful restaurant and food . Shame ! The food not well cooked and zero taste ! Juste as we say du n importe quoi ?
I love this restaurant,its always so beautifully laid out,looks brilliant and smells even better! ? the food was fantastic, tried a few new items as well as the classics,all delicious, the staff were so friendly and helpful as we had an allergy. Highly recommendDietary restrictions: Great options for gluten free
Staff really rude white clean shave guy doesn't speak well English and serving really rude staff need training be police and humble with customers at least .I think white clean shave guy was incharge at time when I visited .never recommend this
Restaurantji Recommends
Absolutely disgusting customer service! My friends and I went in to the Farnham Pizza Express today. We were a quite large group (6 adults and 3 kids) and hadn’t booked but we just thought we would enquire. The man on the front desk was awful to us right from the beginning, even though we were just asking, saying things like ‘God, good planning guys’ in an awful sarcastic voice, doing a big thumbs up sign and rolling his eyes. It was completely unnecessary, especially as the place was basically empty. It was like he was shaming us but our plans had changed as it was pouring outside. All he had to say was, sorry we don’t have space. He started trying to find us a table but was making a huge thing of it, and complaining to other staff members so we just left disgusted. It really ruined our day and we would never go back to this place. Avoid!
Stick to Pizza, anything else we tried that was cooked was way below expectation. Melanzane was dreadful, no comparison to other restaurants and only if you like red onions on everything, order the bruschetta and garlic prawns…both extraordinarily awful and lacking any culinary skill.
Great go dinner, me and a friend went for a bite, stellar service and great tasting food as
It's a Pizza Express - nothing amazing but you can enjoy your meal & time with friends with ease.
I have fond memories of this place but it’s a sorry state now. The service is very slow/poor and repeatedly has words like “perfect”…I’m not wanting to bring anyone down however this place needs a total overhaul. The starter was awful, I’ll not be back.Very disappointing.