Gourmet Burger Kitchen (GBK)

10 Friary St, Phoenix Ct, Guildford
01483 572464

Recent Reviews

Jacky Man

Went for the 50 % off deal by GBK. Average at best with the staffs just seemed not really up for the job. Chicken burger tasted alright but could be more

Satria Odi

Was greeted by Kyal who gave me excellent service. You guys did a good job hiring this young man. Got the taxi driver and fries, was delicious and was enjoyed by my girlfriend and I.

Comrade Alcatraz

Went in last month with my girlfriend, we were welcomed very warmly by Kyal who showed us to a table swiftly. We ordered onion rings, truffle fries and the GBK bacon burger. Everything was full of flavour and cooked to perfection.

Poppy Wesley

The only reason I put 4 stars for the food is because I believe it was overpriced for what it was. You have to order chips separately which hikes up the bill, it also seems to be company policy to charge for any extras, even if you remove one kind of cheese to add a less expensive cheese, this is kinda of whack and a slight deterrent from returning.The vegan options were almost unimaginative. However, there was more than one option and I like the fact that they use different types of meat alternatives. Also a rare option for a vegan milkshake which was decent.Service a great. The manager on staff was very friendly and on ball.Vegetarian options: 3 vegan options. Personally would avoid the quorn chicken option. It's always a disappointment no matter where you have it.Vegan milkshake options are a nice touchWheelchair accessibility: Step free access to the restaurant.

Genni Girotto

Hamburger very tasty and delicious, I really enjoyed the Vegan version The staff very welcoming and friendly.

Daan Strydom

yesthem rings be on

Lucy Rolfe

Me and my partner went to GBK and Kyal was nothing but welcoming, we offered him a tip however he didn’t want it. He had very good manners and made sure everything was okay. Couldn’t thank him enough for being so

Barcley Knight

A great restaurant with friendly staff. My go to place if I want a good burger. Did get an order wrong slightly as they adding a topping we didn't want but that was a once off and that wasn't my burger so I think this place is

Ann Ions

Ordered burger and chips and both were over cooked. The chips would not stay on fork and flew onto table they were over cooked. We were not asked if the meal was OK. If we had we would have returned our meals. We were in a rush due to an appointment so ate what was edible. The chef and server could have seen it was not acceptable but still served it. Definitely won't be going back.

Sam Diamond

Ordered from Deliveroo, and it was cancelled by the restaurant after an hour. Really poor way to manage customer expectations. Just don’t accept orders that you can’t deliver.

Philip Thomas

Loved the burgersWe all consumed the lot so they must have been great.Seriously, the food is excellent and the service great. Small restaurant but nice atmosphere.I thoroughly recommend it.

Vincent Hearn

There is some real problems here. Got a click and collect today which was stone cold and clearly been sitting for a while. Went back to store and they made another one but a couple of things were wrong. 1. No apology for serving cold food and 2. The food that was served a second time was not made with any care and was soaking in grease. Really poor standard, or lack of. GBK charges a higher price for what in all honesty is sub par food. At least from this outlet. The staff there are rarely present or attentive. If you visit, you will experience a long wait before someone acknowledges you. Spend your money elsewhere.

Amy Avis

Ordered a burger meal for collection with a specific pick up time, I arrived 10 mins early so of course waited the extra 10 mins as the food wasn’t ready. It turned up cold, not exaggerating btw it was as if it was cooked when I ordered it an hour ago. Considering the price they charge for a meal this is extremely poor, not sure why I had to wait for cold food either

Harry H

Emma served us from start to finish and was 10/10. Excelent service ?? thank

SonicNTails England

Avoid if vegetarian or vegan.My burger and fries was £20 for low portion mediocrity, best off going to one of many other burger places.My vegetarian friend was given meat burger to eat which they considered ok(refund and apology given on protest , not automatically offered).Light entertainment when the meat burger with bite out of it was given to correct person - like yeah no problem GBK happy to have a second hand burger with bite out of it ??. GBK Grotesque Burger kitchen.

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