What rubbish service Started to Serve a meal to us with waitress telling the vegetarian on our table that it was vegetarian bolognese when it was not. Another waitress came and took them to another table, after they had been served to us. Seemed to miss our order, 2 other tables served before us Hot drinks were poorly made, Luke warm and nearly cold. The Amaretto latte was served incorrectly, had to be sent back. Came back with the correct ingredients, but was virtually cold. Had to come up to the counter to ask for milk to go with the tea One dessert was served without the listed accompaniments detailed on the menu. We could have sent it back, but had given up by then!
Tan B
Amazing friendly service and very fast considering it was busy. Atmosphere is lively. Will definitely consider going again.
Regina Mekhaeil
Amazing food and service. My family was very
Diyar Dos
I like the Prezzo chain, but this one was oddly small, and the table we've got was located on the way of people entering the restaurant. But the food and service were nice.
Bernard Kelly
On my arrival with my wife and daughter. I found this eaterie. Warm and welcoming, we were shown to our table. Where upon we were greeted by a warm and welcoming waitress. Who took our orders. This is where it started to go down hill for me. I ordered my stater which was a garlic bread starter with mozzarella cheese. Once it was brought out in a fast timely fashion. I thought it was something I could have bought from Marks & Spencer. So I proceeded to eat it. Now hoping for my main dish lasagne to be alot better. Remembering I am in an Italian restaurant. Low and behold it arrives at my table with a side order of hazzleback roast potatoes. Which in themselves were nice. But unfortunately the lasagne was a different story. It was burnt at the edge's in the earthenware dish it was seved in. Making the dish not very a very pleasurable site. The lasagne was over loaded with mozzarella cheese and was very unedible. To the point my daughter asked the waitress to replace it with another dish. I went on to have spaghetti bolognese. Which was quite nice with a sprinkling of Parmasan cheese. I then followed on with a nice dessert of lemon meringue pie. Which was not freshly made on tge premises. But was bought in from a local dessert supplier. I also had a creme chocolate liquor coffee. Which on finding was if of a reasonable good quality. My overall impression of this restaurant. It relates on it's welknown name. But doesn't live up to the food quality you would expect of a Italian restaurant.Parking: There are large number of parking spaces in the retail shopping car park. But it is nightmare trying to park. With long quues waiting at the barrier to take a ticket. When a parking space becomes available. The barrier let's you in but you have job then to find a space.Kid-friendliness: The restaurant is family oriented and makes good for children.Wheelchair accessibility: The restaurant has easy accessibility to make easy entrance and access for a wheelchair. Along with accessibility for dining.
Geoffrey Clement
Food took too long to prepare. Only a sandwich n small fries. Half
Belle Px
The dish I had was very watery at the bottom and very bland overall . I ate about 5 bites before leaving it and the waitress didn’t take it off the bill and said ‘that’s just the way we make it here’ won’t be
Robert W
Went into Prezzo Staines for lunch.I tried their new Tusan Sauggages and Lentil Ragu.The Sauggages were OK, but the Lentil Ragu was absolutely delicious.It was so good that I told the staff that it would be delicious on its own with a a pasta.It is a shame that now it is winter they have taken their Ceanti Beef stew off the menu.I find that all the staff that I meet at the Restaurant are all so friendly and helpful.
Valerie Thatcher
3 of us on a Saturday eve. Busy and nice atmosphere. Staff friendly. Although asking my nephew who is 25 and has a full beard for identity as he asked for drink was un expected. Starters nice, pizza good, chicken pasta with garlic really nice.
DM
Went for lunch here today and was HIGHLY impressed. Havent visited any Prezzo in a few years having remembered it was a standard food chain but left very happy. Waitress was lovely and honest about recommendations. Having craved a pasta arrabiata of late, I asked for extra chilli and extra garlic (thank me later) and it was exquisite! Full of flavour made by an unapologetic chef. Best arrabiata in town for miles - including independent Italians I have tried and been disappointed with. Compliments to the chef - keep them! Will definitely be back soon.
Title: Exceptional Experience at Prezzo!I recently had the pleasure of dining at Prezzo, and I must say, I absolutely love this place! Whether I'm celebrating my daughter's birthday or simply craving a quiet meal, Prezzo never fails to impress. From the incredible staff to the impeccable service and delicious food, my experience was truly out of this world.One of the standout features of Prezzo is the attentive and friendly staff. They create a warm and welcoming atmosphere, making you feel right at home. What I appreciate the most is that they never rush you to leave. Instead, they take the time to ensure your dining experience is enjoyable and memorable.The staff members, Kiara, Summer, Dini, and Julie, deserve a special mention for their exceptional service. They went above and beyond to make our visit extraordinary. Their knowledge of the menu was impressive, and they skillfully recommended dishes that perfectly suited our preferences. Their genuine enthusiasm and passion for their work truly shone through, adding a delightful touch to the evening.The food at Prezzo is simply divine. Every dish we ordered was expertly prepared, bursting with flavor, and beautifully presented. Whether it was a pizza, pasta, or one of their signature dishes, the quality was consistently outstanding. Prezzo has certainly mastered the art of creating a memorable culinary experience.Overall, I cannot recommend Prezzo enough. It is a place where great food, exceptional service, and a vibrant atmosphere come together to create an unforgettable dining experience. Whether you're celebrating a special occasion or simply looking for a delightful meal, Prezzo is the perfect choice. A huge thank you to the incredible staff members, Kiara, Summer, Dini, and Julie, for making our visit truly exceptional. I'll definitely be returning to Prezzo for many more delightful experiences in the future!Parking: Staines car park is free after 7pm I think.
Tia C
The service was absolutely amazing. A friend and I met up after not seeing each other for a while and were amazed at the friendly customer service from the staff, especially Kiara and Julie who were our main servers for the night. We got there 15 minutes early and expected to be told to wait but to our surprise they were able to take us through. The food was amazing and we didn’t wait too long for the food even though it was quite busy in there.
Monal Birds
Recently I visited the restaurent and I could see a changed menu, for a vegetatian and vegan person like me it was lil tricky to choose the dishes as there are very less vegetarian options.Overall new menu looked good, I missed few vegan option and that might restrict me going to prezzo again.Staff is very good and polite, service was quick.Vegetarian options: I wish they had more vegan and vegetarian options but this was a negative for me.
jason mc
Staff very friendly, food although the portion size has shrunk the price has definitely increased.
Aneta1311
It was my birthday dinner with my partner. Hubert made our night even better! Best person we ever seen in any Italian restaurants! Thank you boy once again!
What rubbish service Started to Serve a meal to us with waitress telling the vegetarian on our table that it was vegetarian bolognese when it was not. Another waitress came and took them to another table, after they had been served to us. Seemed to miss our order, 2 other tables served before us Hot drinks were poorly made, Luke warm and nearly cold. The Amaretto latte was served incorrectly, had to be sent back. Came back with the correct ingredients, but was virtually cold. Had to come up to the counter to ask for milk to go with the tea One dessert was served without the listed accompaniments detailed on the menu. We could have sent it back, but had given up by then!
Amazing friendly service and very fast considering it was busy. Atmosphere is lively. Will definitely consider going again.
Amazing food and service. My family was very
I like the Prezzo chain, but this one was oddly small, and the table we've got was located on the way of people entering the restaurant. But the food and service were nice.
On my arrival with my wife and daughter. I found this eaterie. Warm and welcoming, we were shown to our table. Where upon we were greeted by a warm and welcoming waitress. Who took our orders. This is where it started to go down hill for me. I ordered my stater which was a garlic bread starter with mozzarella cheese. Once it was brought out in a fast timely fashion. I thought it was something I could have bought from Marks & Spencer. So I proceeded to eat it. Now hoping for my main dish lasagne to be alot better. Remembering I am in an Italian restaurant. Low and behold it arrives at my table with a side order of hazzleback roast potatoes. Which in themselves were nice. But unfortunately the lasagne was a different story. It was burnt at the edge's in the earthenware dish it was seved in. Making the dish not very a very pleasurable site. The lasagne was over loaded with mozzarella cheese and was very unedible. To the point my daughter asked the waitress to replace it with another dish. I went on to have spaghetti bolognese. Which was quite nice with a sprinkling of Parmasan cheese. I then followed on with a nice dessert of lemon meringue pie. Which was not freshly made on tge premises. But was bought in from a local dessert supplier. I also had a creme chocolate liquor coffee. Which on finding was if of a reasonable good quality. My overall impression of this restaurant. It relates on it's welknown name. But doesn't live up to the food quality you would expect of a Italian restaurant.Parking: There are large number of parking spaces in the retail shopping car park. But it is nightmare trying to park. With long quues waiting at the barrier to take a ticket. When a parking space becomes available. The barrier let's you in but you have job then to find a space.Kid-friendliness: The restaurant is family oriented and makes good for children.Wheelchair accessibility: The restaurant has easy accessibility to make easy entrance and access for a wheelchair. Along with accessibility for dining.
Food took too long to prepare. Only a sandwich n small fries. Half
The dish I had was very watery at the bottom and very bland overall . I ate about 5 bites before leaving it and the waitress didn’t take it off the bill and said ‘that’s just the way we make it here’ won’t be
Went into Prezzo Staines for lunch.I tried their new Tusan Sauggages and Lentil Ragu.The Sauggages were OK, but the Lentil Ragu was absolutely delicious.It was so good that I told the staff that it would be delicious on its own with a a pasta.It is a shame that now it is winter they have taken their Ceanti Beef stew off the menu.I find that all the staff that I meet at the Restaurant are all so friendly and helpful.
3 of us on a Saturday eve. Busy and nice atmosphere. Staff friendly. Although asking my nephew who is 25 and has a full beard for identity as he asked for drink was un expected. Starters nice, pizza good, chicken pasta with garlic really nice.
Went for lunch here today and was HIGHLY impressed. Havent visited any Prezzo in a few years having remembered it was a standard food chain but left very happy. Waitress was lovely and honest about recommendations. Having craved a pasta arrabiata of late, I asked for extra chilli and extra garlic (thank me later) and it was exquisite! Full of flavour made by an unapologetic chef. Best arrabiata in town for miles - including independent Italians I have tried and been disappointed with. Compliments to the chef - keep them! Will definitely be back soon.
Restaurantji Recommends
Title: Exceptional Experience at Prezzo!I recently had the pleasure of dining at Prezzo, and I must say, I absolutely love this place! Whether I'm celebrating my daughter's birthday or simply craving a quiet meal, Prezzo never fails to impress. From the incredible staff to the impeccable service and delicious food, my experience was truly out of this world.One of the standout features of Prezzo is the attentive and friendly staff. They create a warm and welcoming atmosphere, making you feel right at home. What I appreciate the most is that they never rush you to leave. Instead, they take the time to ensure your dining experience is enjoyable and memorable.The staff members, Kiara, Summer, Dini, and Julie, deserve a special mention for their exceptional service. They went above and beyond to make our visit extraordinary. Their knowledge of the menu was impressive, and they skillfully recommended dishes that perfectly suited our preferences. Their genuine enthusiasm and passion for their work truly shone through, adding a delightful touch to the evening.The food at Prezzo is simply divine. Every dish we ordered was expertly prepared, bursting with flavor, and beautifully presented. Whether it was a pizza, pasta, or one of their signature dishes, the quality was consistently outstanding. Prezzo has certainly mastered the art of creating a memorable culinary experience.Overall, I cannot recommend Prezzo enough. It is a place where great food, exceptional service, and a vibrant atmosphere come together to create an unforgettable dining experience. Whether you're celebrating a special occasion or simply looking for a delightful meal, Prezzo is the perfect choice. A huge thank you to the incredible staff members, Kiara, Summer, Dini, and Julie, for making our visit truly exceptional. I'll definitely be returning to Prezzo for many more delightful experiences in the future!Parking: Staines car park is free after 7pm I think.
The service was absolutely amazing. A friend and I met up after not seeing each other for a while and were amazed at the friendly customer service from the staff, especially Kiara and Julie who were our main servers for the night. We got there 15 minutes early and expected to be told to wait but to our surprise they were able to take us through. The food was amazing and we didn’t wait too long for the food even though it was quite busy in there.
Recently I visited the restaurent and I could see a changed menu, for a vegetatian and vegan person like me it was lil tricky to choose the dishes as there are very less vegetarian options.Overall new menu looked good, I missed few vegan option and that might restrict me going to prezzo again.Staff is very good and polite, service was quick.Vegetarian options: I wish they had more vegan and vegetarian options but this was a negative for me.
Staff very friendly, food although the portion size has shrunk the price has definitely increased.
It was my birthday dinner with my partner. Hubert made our night even better! Best person we ever seen in any Italian restaurants! Thank you boy once again!