Have been a customer of Burgh Heath Tandoori for many years. Ordered a takeaway last night and the food was, as usual, excellent; generous portions and flavourful. However, since the change in management a while ago the standard of service has deteriorated to the point it now borders on rudeness and hostility. I ordered by phone which turned out to be a huge mistake; it sounded as though the call was taken in the kitchen. Deafening background noises - pots and pans being bashed and shouting voices making conversation extremely difficult. If you're collecting your food then I suggest you check it before leaving the premises. When we got home we found that some items were missing and on phoning up to find out what had gone wrong received no apology and certainly no offer to deliver the missing items. Come on BHT, you used to be so much better than this.Parking: If you're lucky.
Sophie Neill
Always order from Burgh Heath. Historically they used to take longer to deliver but have massively improved over the last 3/4 months. Worth the wait either way, best Indian food around and great value for money. Thanks! Will continuing with our business with you and recommending to
Daniel H
The last few deliveries have been lovely. But tonight, the madras had so much oil on top that it looked like the chicken was swimming. The railway tava was the same. And the mushroom rice was oilly as well. Unfortunately it makes me not want to order from here again
Grace
Beautiful food and plenty of gluten free is available if you ring (5 stars if they would mark which curry box is which for safety). They have the traditional curries but also some very interesting rarer dishes. An item was missed but delivered later with some tasty extras. Thanks!Dietary restrictions: Wide choice for gluten free if you phone them. Only drawback is you can’t access online discounts but pay off is you know what you’re getting and the food is delicious.
Frank Chiu
Food good, efficient service and friendly
alicia jahnke
We ordered in Summer ‘23 and it was amazing, as it had been for the past few years we have been customers for. However we ordered again tonight and I was disappointed. It seems that the price has increased (which I understand in the current climate) however the quality of curry has decreased significantly. The curries are now a lot thinner with less meat in them and the tarka dhal was like water I will be reluctant to order from here again.
Trevor B
Delivery took 30 minutes longer than advised , food was cold and lacking in flavour Staff very rude Will never use them again , they used to be good
Daniel Holmes
Great food for the last two deliveries. Good value for money.
Maria Dunne
Order late. Struggled to get through to anyone just voice mail. Food arrived and was totally inedible. Lamb tikka so tough it couldn't be eaten and even the nan bread was tough as old boots. Never again.
Doug
Just had a delivery the food was good but we didn’t get are dips with are papadums x2 which cost a extra £4 rang up and said they will bring them never got them £4 is a lot give away plus didn’t get are loyalty card will not be using them anymore
I absolutely loved the food. My husband wasn’t a big fan but for me it was delicious and plenty. I would definitely order again
adam arscott
Absolutely appalling and totally unprofessional. I have never found ordering a delivery so difficult. I was Told “ On its way “ 3 times. Told I would receive a beer as good will gesture, only to be told by the driver they don’t sell alcohol!!! ?.Called and complained and told I could not get full refund but was entitled to discount on next order. 1hr 30 wait.Food reasonable. But not worth the stress!! No refund!!!
Dan Higgins
Delicious food every time! The sauce is always perfect, not too runny, and full of flavour! Generous portions, one curry does the mrs and both kids
Salman Rahman Vlogs
I came here for the 5* reviews and I wasn't disappointed. The customer service were as good as the food was delicious. I would highly recommend! i was very delicious indian curry so try it once
MITHILA FARJANA
I tried their food several times. Did'nt get the time to write about their delicious food but now i have to tell that their food is too good and delivery is also on time. I will recommend my friends to try it.
Have been a customer of Burgh Heath Tandoori for many years. Ordered a takeaway last night and the food was, as usual, excellent; generous portions and flavourful. However, since the change in management a while ago the standard of service has deteriorated to the point it now borders on rudeness and hostility. I ordered by phone which turned out to be a huge mistake; it sounded as though the call was taken in the kitchen. Deafening background noises - pots and pans being bashed and shouting voices making conversation extremely difficult. If you're collecting your food then I suggest you check it before leaving the premises. When we got home we found that some items were missing and on phoning up to find out what had gone wrong received no apology and certainly no offer to deliver the missing items. Come on BHT, you used to be so much better than this.Parking: If you're lucky.
Always order from Burgh Heath. Historically they used to take longer to deliver but have massively improved over the last 3/4 months. Worth the wait either way, best Indian food around and great value for money. Thanks! Will continuing with our business with you and recommending to
The last few deliveries have been lovely. But tonight, the madras had so much oil on top that it looked like the chicken was swimming. The railway tava was the same. And the mushroom rice was oilly as well. Unfortunately it makes me not want to order from here again
Beautiful food and plenty of gluten free is available if you ring (5 stars if they would mark which curry box is which for safety). They have the traditional curries but also some very interesting rarer dishes. An item was missed but delivered later with some tasty extras. Thanks!Dietary restrictions: Wide choice for gluten free if you phone them. Only drawback is you can’t access online discounts but pay off is you know what you’re getting and the food is delicious.
Food good, efficient service and friendly
We ordered in Summer ‘23 and it was amazing, as it had been for the past few years we have been customers for. However we ordered again tonight and I was disappointed. It seems that the price has increased (which I understand in the current climate) however the quality of curry has decreased significantly. The curries are now a lot thinner with less meat in them and the tarka dhal was like water I will be reluctant to order from here again.
Delivery took 30 minutes longer than advised , food was cold and lacking in flavour Staff very rude Will never use them again , they used to be good
Great food for the last two deliveries. Good value for money.
Order late. Struggled to get through to anyone just voice mail. Food arrived and was totally inedible. Lamb tikka so tough it couldn't be eaten and even the nan bread was tough as old boots. Never again.
Just had a delivery the food was good but we didn’t get are dips with are papadums x2 which cost a extra £4 rang up and said they will bring them never got them £4 is a lot give away plus didn’t get are loyalty card will not be using them anymore
Restaurantji Recommends
I absolutely loved the food. My husband wasn’t a big fan but for me it was delicious and plenty. I would definitely order again
Absolutely appalling and totally unprofessional. I have never found ordering a delivery so difficult. I was Told “ On its way “ 3 times. Told I would receive a beer as good will gesture, only to be told by the driver they don’t sell alcohol!!! ?.Called and complained and told I could not get full refund but was entitled to discount on next order. 1hr 30 wait.Food reasonable. But not worth the stress!! No refund!!!
Delicious food every time! The sauce is always perfect, not too runny, and full of flavour! Generous portions, one curry does the mrs and both kids
I came here for the 5* reviews and I wasn't disappointed. The customer service were as good as the food was delicious. I would highly recommend! i was very delicious indian curry so try it once
I tried their food several times. Did'nt get the time to write about their delicious food but now i have to tell that their food is too good and delivery is also on time. I will recommend my friends to try it.