The Wine Circle Restaurant & Wine Shop

13 Station Parade, Virginia Water
01344 843369

Recent Reviews

Heather H

Four of us came for dinner here between Christmas and New Year. We had a lovely evening and a very nice meal. The staff were very knowledgeable and attentive. A couple of the dishes were unavailable which was a shame, but we were all very pleased with the items we chose as they were very well cooked, nicely presented and tasty. The wine was very good quality. The ambience of the restaurant was a little strange as there were so few people there, but it was beautifully decorated and the colour coordination of the Christmas tree and other decorations was lovely . We will definitely be returning

Josh

We have eaten in this restaurant many times over the last four years, the food has always be amazing throughout. The staff are very attentive and friendly. This is our "Go to" for Breakfast , lunch or dinner.Booked a table on a Tuesday night and ordered the Spicy chicken and short rib. The food and service was so good I ordered the exact same for Saturday lunch the same week.

Adam C

I recently visited the wine circle in Virginia water. I was extremely disappointed with the ambience and the lack of customer service delivered. The staff were uninterested, unapproachable and were merely tolerating my presence. I felt that the lady serving my drink (I think she was the manager) was not interested in my custom or my being there. The wine itself was reasonable, but significantly overpriced for a 175ml house wine. I wasn’t even acknowledged or thanked when the bill was paid. Merely reminded that they do not accept Amex. I won’t be revisiting which is a shame, as I am new to the area and hoped to find a local gem that I could share with my friends. What is deeply frustrating is that I doubt this review will affect or change their approach. Their arrogance and dismissive behaviour will mean that this review will not even be given the time of day.

Maria

Always great food and the best selection of wines. Sunny and his team are super friendly and

Mauricio Silva de Lima

Simply the best restaurant in Surrey - food, wine, service. Staff is amazing, super friendly and kind.

catherinehI7950WK

Extremely unfriendly staff when trying to make a reservation. I have never found them particularly friendly, but I was quite shocked at how rude the lady on the phone was.

ianbY6951LY

Nice coffee but awful service - unfriendly and snooty atmosphere! Made to feel very unwanted in there. Shabby exterior on a 70s parade of ugly shops. Nice inside but just so unfriendly!

John Bromley

Quiet but then we arrived just prior to closing. We were going to go to a nearby Costa but thought we'd use an independent. Great coffees.

Gillian PP

Lovely place. Good food. Attentive. Pleasant staff. Felt we were being rushed st the end . Shut at 2.45 when website said 4. Understand staff shortages .Looked an excellent selection of wines.

ROSEeE9959MI

Absolutely horrific experience, avoid at all costs. I can't echo enough the below reviews. This restaurant needs to update it's miserable, bitter waiting staff and replace them with some young, friendly, and dynamic people. As a country haven’t, we been through enough without having to endure such unkind, and unwelcoming behaviour. The owners were no better, so ill mannered. One would hope at their age they would know better. I have heard from many locals that they are rude. If you don’t fit the “bill” of the type of customer they want, then they will absolutely make it known to you. This restaurant/wine bar (whatever it is claiming to be) is not inclusive, it's narrow minded and bigoted. judging by below reviews, and my personal experience they need to put a sign on the door saying …. "white, middle-class, wealthy. over 50's only welcome here" It would save a lot of heartache for the many willing customers, that they make feel so desperately unwelcome. Wine Circle - If you are reading this, please accept these comments as constructive criticism. When you shake your head at a person and make them feel so unwelcome you really don’t know how your actions can affect a customer’s day, you don’t know what people are going through. In a world where you can be anything, please be kind, no matter who it may be. It would be worth also relaying this to your older waiting staff. There are far better (kinder) ways to deal with people. Avoid, avoid, avoid …. Unless of course you fit the criteria.

Eli Shf

Lovely place with lovely staff and amazing food! I highly recommend it:)

Colette Wilson

Robust coffee, nice pastries. Attentive servers. No one seemed that friendly. Other people who came in while we were there were clearly known and greeted accordingly, perhaps you have to be a regular to get a smile...Wheelchair accessibility: Doorway not easy to access for anyone with any mobility challenges - two steps and nowhere to hold on to.

jw6969

We hadn't visit The Wine Circle for a while, so took our (adult) kids and mother-in-law for lunch. 5 stars all the way! The hosts are lovely and welcoming and drinks were brought quickly. The menu is to die for - there is something for everyone. The sizzling prawns were popular and delicious. I had mushrooms - although top notch. My main of lamb cutlets was a show stopper. The wine list is fairly brief but interesting and very well chosen. There is also a set menu which was good value. We had some set menus and some a la carte. All in all, thoroughly enjoyable and highly recommended!

Andrew Parker

Superb! Enjoyed a quick lunch and a bottle of prosecco. The club sandwich was extremely tasty and well presented as was the avocado and poached eggs. Great service too!Definitely worth a visit!

Eamonn Farrell

Didnt think much of the crab spaghetti which was presented dry with no sauce at a cost of £29.00. When l queried this l was told this was how chef presented it. I asked for olive oil & cheese. Wont go there again

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The Wine Circle Restaurant & Wine Shop

13 Station Parade, Virginia Water, Surrey GU25 4AB
01344 843369