Due to the awful weather , the metro centre was so busy. We were initially told a table would be free in 25 mins, even though it was half full. We ordered food and waited nearly an hour, to be told its coming soon...it didn't, so we left. As we were leaving a lady did say sorry but the kitchen is very busy.We should have been told this when we sat down.Vegetarian options: Not sure
Aaron Michael Watson
One of the worst restaurants I have ever been too. We waited 50 mins before our food arrived & it wasnt even that busy. When it did arrive, it was literally cold & burnt at the same time...Prices are outrageous & they automatically add a tip to the bill. Wont be going back It literally couldnt have gone any worse.
Caz Marie
Dreadful food! Not surprised they’re closed. Over priced rubbish.
Tony Rowe
Been a few times pizza is
Brooke Smith
best carbonara around?
Jacqui Moon
Only went here as other food places were really busy! Should've realised when it was empty but thought we'd give it a Try!...Front of house was a friendly enough guy...3*!...We ordered a large Rosè & small Rosè & I ordered a Blackcurrant cordial & he asked Water or Soda I asked for water!...He came back & they didn't have Blackcurrant Cordial! He asked would I have Orange Cordial so I said OK! It came as Orange & Soda (I don't drink fizzy drinks!)...He asked is there a problem & he changed it to Orange Cordial & water..So all OK! My friends ordered the Chicken with veg (£17.50) & one had peppercorn sauce & other had Blue cheese...I ordered the Pork Rib (£16.50)...Both their chicken was Very dry & the Blue cheese sauce was burnt! She'd already poured over part of the chicken breast aswell...I tasted it & the bottom of the small pan it came in was black on the bottom...She asked to change it which he did but really should have replaced the chicken aswell as it had burnt sauce over it!...My ribs were only warm not hot & the potatoes tasted of OLD BURNT oil!...Left an awful taste in my mouth! I couldn't eat them...The spinach that came with it tasted the same...It was disgusting!...You can see by the pictures that the ribs were supposed to be in a BBQ sauce but the sauce was gravy AGAIN with the oily taste!...My friend asked for Vinegar they didn't have any of this either!...i asked for a toothpick they didn't have any but a young lad came over with cocktail sticks for us!...They added a 10% service charge & the food on it's own was just under £60...(The drinks were paid for separately)...My friend paid for her meal with her card & he asked me "did I have a calculator to work out what we needed to pay each"! As we paid separately!...All the time he was 'Cleaning' the table next to us 'muttering' ...there was PLENTY of empty tables in the whole Restaurant to clean...He was listening to us talking! I'm not surprised...It was disgusting the whole meal! I said if they ask us was everything OK I'll tell them exactly...Now EVERYWHERE asks "Was everything OK? Did u enjoy your meal?" But he NEVER said a word!...We were so tired & couldn't be bothered to make a fuss!...We just paid & left!...Be warned Do NOT go...then you won't be disappointed!
Joshua Griffiths
Been sat at the bar with an empty drink for 20 mins for the only staff that was visible came to serve me. And if you ate redding this and thinking well they could have been busy the entire place is
Sean Kreft
We will be skipping Doppio Malto next time we are in the Metro Centre. Slow service, uncooked food. When an "Italian restaurant" cannot cook a pizza properly or pasta. And the staff are so non plus about the food issues. With the response of "we will just heat it for you". Yeah skip this food russian roulette establishment. Zizzi is around the corner or wetherspoons.
Chel B
Appalling - I would give zero stars if it was an option.Ordered the Arancino Rosso for starters and after a long wait it arrived - cooked on the outside but still frozen in the middle!!I let the waitress know who took it away. No acknowledgement, no apology, nothing, just ignored it.Terrible food, terrible serviceAvoid unless you like overpriced freezer food that they can’t even be bothered to heat through
Jack Bateman
Restaurant owes credit to its refurb team as the restaurant looks nice and with it being new this pulled me and a few others in.Other than that when talking about the food the pasta was undercooked, burgers tasted like salt in a bun and service was diabolical , it took 2 and half hours to serve 2 courses and food was genuinely shocking. Through 4 people ordering 2 courses not one of the 8 dishes was even remotely ok.If they make it open through 2024 it will be a miracle.I never write reviews but felt compelled to here.
Visited at 2pm Sunday lunchtime.not at all busy in the restaurant. Four of us including 2 children. Rarely go to Metro Centre so after some shopping were looking forward 2 a nice bite of food. Given a seat right out of the way almost in the next door restaurant, air con was really cold. Waited ages to have drinks order taken so by that point we had chosen food. Kids meals came quite quickly however adult meals arrived 25 min later so kids had eaten theirs. Staff were standing around but never came over to see if we wanted more drinks etc. Food was average, not unpleasant but not great. Chicken was overcooked and feels like its an italian restaurant but certainly not authentic Italian cookery. My son ordered chicken with skin on fries and mayonnaise. Chicken was breaded...not as ordered but he didnt mind...never saw the mayonnaise. We waited ages again for staff to notice we wanted the bill. Wasn't willing to hang about for the free kids ice cream so paid bill and bought them an ice cream in a cafe round the corner. Really disappointing experience will not return.
Jake M
Awful isn’t even the right word to describe how bad this place was, there was a big bit of information left out we ordered pizza and wasn’t told it wasn’t like a regular pizza but however a Pinsa and it didn’t taste cooked. The texture was chewy and inedible. We said that all 3 of us who got the “pizza” were unimpressed and it was taken away yet we did not want to risk more disappointment l
Zoya
Food was extremely average and disappointing. But the server was incredibly unfriendly. I would probably never go here again by choice.
Naomi Bell
Got the chicken and broccoli risotto, tasted like rice pudding was vile. 5 hours later can’t stop being sick. Do not go
Lewis Connor Ryan
Hot food, delightful food! Friendly staff! You can tell the old manager is back as the place is back to its former fabulousness.
Due to the awful weather , the metro centre was so busy. We were initially told a table would be free in 25 mins, even though it was half full. We ordered food and waited nearly an hour, to be told its coming soon...it didn't, so we left. As we were leaving a lady did say sorry but the kitchen is very busy.We should have been told this when we sat down.Vegetarian options: Not sure
One of the worst restaurants I have ever been too. We waited 50 mins before our food arrived & it wasnt even that busy. When it did arrive, it was literally cold & burnt at the same time...Prices are outrageous & they automatically add a tip to the bill. Wont be going back It literally couldnt have gone any worse.
Dreadful food! Not surprised they’re closed. Over priced rubbish.
Been a few times pizza is
best carbonara around?
Only went here as other food places were really busy! Should've realised when it was empty but thought we'd give it a Try!...Front of house was a friendly enough guy...3*!...We ordered a large Rosè & small Rosè & I ordered a Blackcurrant cordial & he asked Water or Soda I asked for water!...He came back & they didn't have Blackcurrant Cordial! He asked would I have Orange Cordial so I said OK! It came as Orange & Soda (I don't drink fizzy drinks!)...He asked is there a problem & he changed it to Orange Cordial & water..So all OK! My friends ordered the Chicken with veg (£17.50) & one had peppercorn sauce & other had Blue cheese...I ordered the Pork Rib (£16.50)...Both their chicken was Very dry & the Blue cheese sauce was burnt! She'd already poured over part of the chicken breast aswell...I tasted it & the bottom of the small pan it came in was black on the bottom...She asked to change it which he did but really should have replaced the chicken aswell as it had burnt sauce over it!...My ribs were only warm not hot & the potatoes tasted of OLD BURNT oil!...Left an awful taste in my mouth! I couldn't eat them...The spinach that came with it tasted the same...It was disgusting!...You can see by the pictures that the ribs were supposed to be in a BBQ sauce but the sauce was gravy AGAIN with the oily taste!...My friend asked for Vinegar they didn't have any of this either!...i asked for a toothpick they didn't have any but a young lad came over with cocktail sticks for us!...They added a 10% service charge & the food on it's own was just under £60...(The drinks were paid for separately)...My friend paid for her meal with her card & he asked me "did I have a calculator to work out what we needed to pay each"! As we paid separately!...All the time he was 'Cleaning' the table next to us 'muttering' ...there was PLENTY of empty tables in the whole Restaurant to clean...He was listening to us talking! I'm not surprised...It was disgusting the whole meal! I said if they ask us was everything OK I'll tell them exactly...Now EVERYWHERE asks "Was everything OK? Did u enjoy your meal?" But he NEVER said a word!...We were so tired & couldn't be bothered to make a fuss!...We just paid & left!...Be warned Do NOT go...then you won't be disappointed!
Been sat at the bar with an empty drink for 20 mins for the only staff that was visible came to serve me. And if you ate redding this and thinking well they could have been busy the entire place is
We will be skipping Doppio Malto next time we are in the Metro Centre. Slow service, uncooked food. When an "Italian restaurant" cannot cook a pizza properly or pasta. And the staff are so non plus about the food issues. With the response of "we will just heat it for you". Yeah skip this food russian roulette establishment. Zizzi is around the corner or wetherspoons.
Appalling - I would give zero stars if it was an option.Ordered the Arancino Rosso for starters and after a long wait it arrived - cooked on the outside but still frozen in the middle!!I let the waitress know who took it away. No acknowledgement, no apology, nothing, just ignored it.Terrible food, terrible serviceAvoid unless you like overpriced freezer food that they can’t even be bothered to heat through
Restaurant owes credit to its refurb team as the restaurant looks nice and with it being new this pulled me and a few others in.Other than that when talking about the food the pasta was undercooked, burgers tasted like salt in a bun and service was diabolical , it took 2 and half hours to serve 2 courses and food was genuinely shocking. Through 4 people ordering 2 courses not one of the 8 dishes was even remotely ok.If they make it open through 2024 it will be a miracle.I never write reviews but felt compelled to here.
Restaurantji Recommends
Visited at 2pm Sunday lunchtime.not at all busy in the restaurant. Four of us including 2 children. Rarely go to Metro Centre so after some shopping were looking forward 2 a nice bite of food. Given a seat right out of the way almost in the next door restaurant, air con was really cold. Waited ages to have drinks order taken so by that point we had chosen food. Kids meals came quite quickly however adult meals arrived 25 min later so kids had eaten theirs. Staff were standing around but never came over to see if we wanted more drinks etc. Food was average, not unpleasant but not great. Chicken was overcooked and feels like its an italian restaurant but certainly not authentic Italian cookery. My son ordered chicken with skin on fries and mayonnaise. Chicken was breaded...not as ordered but he didnt mind...never saw the mayonnaise. We waited ages again for staff to notice we wanted the bill. Wasn't willing to hang about for the free kids ice cream so paid bill and bought them an ice cream in a cafe round the corner. Really disappointing experience will not return.
Awful isn’t even the right word to describe how bad this place was, there was a big bit of information left out we ordered pizza and wasn’t told it wasn’t like a regular pizza but however a Pinsa and it didn’t taste cooked. The texture was chewy and inedible. We said that all 3 of us who got the “pizza” were unimpressed and it was taken away yet we did not want to risk more disappointment l
Food was extremely average and disappointing. But the server was incredibly unfriendly. I would probably never go here again by choice.
Got the chicken and broccoli risotto, tasted like rice pudding was vile. 5 hours later can’t stop being sick. Do not go
Hot food, delightful food! Friendly staff! You can tell the old manager is back as the place is back to its former fabulousness.