YO! Newcastle Grainger Street

139-141 Grainger St, Newcastle upon Tyne
0191 338 5052

Recent Reviews

Debbiebag

So the sushi is amazing. Salmon sashimi was sooo tender it melts in your mouth! However my daughter doesn't eat sushi or spicy food (i know, why did we go there) so we ordered some non spicy chicken which we got 4 nuggets for £7.10 ? and a portion of chips £4.95 ?.... and 2 of us left still hungry. Bill total £47 for about 6 plates!! So its not the cheapest meal out, but worth it if everyone in your party likes sushi ?.(The service was a bit lacking too)... im going to try other sushi options before i go back. Oh but they have got a cool robotic cat delivers your order to your table...

Leslie Blackburn

Fat manageress took offence because I asked for a fork. Tasty food though...

K R

The ladies who were taking orders were lovely!Sadly the food was so bad I couldn't even finish my meal (veggie gyoza ramen, the noodles were soggy and bland, the mushrooms too artificially strong, and the gyozas overfried with no taste - maybe they're frozen?)It was my birthday meal so we were so disappointed, £50 we won't get back :(Should've gone to Dojo or even Wagamama instead.The food here is just so overpriced too, especially if you take stuff from the conveyor belt. The booths are tight, chairs uncomfortable and music lame so you feel panicked that you're overspending from the moment you choose a dish. The atmosphere is clinical. Sorry for leaving such an honest review but we really felt robbed for the low quality of food received!

leon reimers

Good concept ruined by a pay-up-front ordering system. Ruins the meals flow.Edit: came back here after a few years. The system is fixed, but still terribly overpriced and the food was all around terrible. Soggy noodles, off-tasting mushrooms and salmon that tasted boiled and looked more like Mackerel. We spent our entire walk to the bus station looking at all the places we would've rather went. Terrible!

Anonymous

If you want good food don’t

Andria Georgiou

Although the food was decent, the table, the glasses and the water jug were really dirty, saw the employee repacking the already displayed prawn crackers back to their bag. The soya sauce and wasabi bowls were dirty and seemed used. And there was only one waiter taking orders for the whole restaurant.

Jonathan Mitchel000w

Great sushi class with daughter. Good host and food to

Lou B

Went to visit this place today with my son. He really wanted to go and we were looking at the menu etc last night.Turns out this place is card only with absolutely NO signs up anywhere in the store or online. I only had cash on me. My son has additional needs and does not do well with sudden unexpected changes so a meltdown ensued.Should be cash and card, or at the VERY least have signs up in the shop and online so those of us who live the sen life can be prepared for these sort of things. If there was a sign in the door I could of went and put cash in the bank but after doing a full order then dealing with a meltdown there simply wasn't time.Won't be returning as I don't believe in forcing people to use card only. Some of us like to use cash so we can see what we are spending.

Jen

Loved the food and the experience of having fresh and yummy food at this place. Everything was spot on and the staff were helpful as this was our first time and took the time to explain how to order. The food comes on the belt, you can select your chosen meal as per your choice the colour denotes the price as per the menu. You also can order first using QR code and pay once your meal is done.

Theo Cuerden

Devine food! 5

Callum S

Always have great service from this Yo! Plus the robot adds to the experience.

Liz Lawrence

Fabulous food and service. Great atmosphere. Will be back ?.

Alya Cook

My parents ordered food and it arrived faster than I would normally expected. After my parents finished their meal, my food hasn’t arrived after 20 mins of waiting. Very disappointed. Staff was good but not many. Service was alright but could do a lot more faster. Would reconsider to come back 30% /100%. They apologised after we asked twice.

thedaveknox

Sorry but this is the 2nd or 3rd email I’ve had after visiting once. The meal was average and slightly over priced for what it is. In this day and age who needs 3 emails added to their inbox for one visit to a chain restaurant?

LizziM69

An absolute disgrace! Upon entering, it took nearly 10 minutes to just be acknowledged by a member of staff. When we were eventually seated, the girl asked if we’d been there before then walked away, but never mentioned what the device was in front of us (some sort of big electronic box with our table number on it). To us, this looked like how to order. So my partner selected our table number on it, to which then, one of the chefs (to narrow it down it was a lady chef with glasses) stormed over to us and very rudely said “Can you stop touching things. Sarah, this person has just removed the table”. I was blown away at the way she treated us. She then proceeded to aggressively tell us how the conveyor belt now has to be reset because you touched this. When we asked what it was we were told it’s what was used through Covid and it’s just “assumed” that customers shouldn’t touch it. She couldn’t have made us feel more embarrassed or like children if she tried! If this was something for Covid and it’s not to be touched, then maybe take it away, turn it off or put a sign on it! Don’t shout at your customers for touching something that wasn’t explained to us. We really like Yo Sushi and our local branches in Edinburgh are so lovely, but this experience has really tainted our view on the company now. Disgusting way to treat your customers! This branch should be ashamed!

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