This place is an absolute scam! Ordered from them through Uber Eats and they cancelled the order but stated it was at my request. I never had any contact with them at all they just chose to cancel it! I wasn't too annoyed at the time as I assumed I wouldn't be charged but it turns out I have been! As "the restaurant had already started preparing your food" which means they've essentially robbed me of £20. It might not seem a lot but its the principle of it, to cancel the order with zero communication with myself is one thing but to then lie so they can still make money?!! It's absolutely shocking and I'd advise anyone to steer clear!
K.C
First off the pizza was delicious, can’t fault that (pepperoni and mushroom 10”)However after a 9 hour drive arriving late I ordered food as our young daughter hadn’t eaten.Ordered via UBER eats and specified no fewer than 3 times that we were in room ##7Advised on the app staff would be delivering themselves not uber eats, after an hour of waiting I rang the restaurant as it still said “prepping food” when I got through I was told I would be called by the driver on arrival.In the end my wife went down to reception to see if anybody had attended with the pizza and was handed a stone cold pizza that had been delivered 30 mins before, apparently the driver said to staff he had been calling me … despite me even having rang the shop.Can’t deal with dishonesty
Dawn
Love this take away. Friendly staff and lovely food. Been a regular for a few years
Paul Armstrong
Best Doner kebab and chips I've had. Great service. Fast delivery, not over priced, packaged well and great tasting. Will order again
Hamad Iqbal
One word, spot-on. Delivery was a bit late but i guess that would be normal as i am bit far from the shop
stephen flynn
Lovely food and great people
monju ahmed
Never on time…………….. wish no stars was an option!
Christina Johnson
food taste nice.Food cane in 15 mins. Been here many time. Well done
K Momtaj
My experiences with this establishment have been nothing short of a horrifying ordeal. From the moment I placed my first order, it felt like stepping into a never-ending nightmare. Each subsequent encounter has left me scarred and emotionally drained.The level of incompetence and disregard for basic human decency displayed by the staff is beyond comprehension. It's as if they take pleasure in inflicting emotional torment upon unsuspecting customers.This establishment has single-handedly shattered my faith in the concept of customer service, leaving me traumatised and afraid to ever venture into the realm of online ordering again.
N I
Order was 45 mins / hour late - app said it had left but over the phone said it was still being made. 2 fatboy burger missed doner kebab and one missed sauce. DO NOT ORDER!! AVOID!!
Ordered on Ubereats, it said on its way but when called they said it hadnt been made and it came an hour later. Items were missing too :( ??
Kawsar Rahim
I have placed orders from this establishment on four separate occasions, and each time has been an absolute nightmare. Without fail, they have consistently managed to deliver the food late, causing immense frustration.The last two instances were even worse as they had the audacity to update their status on both Just Eat and Uber, claiming that the food was out for delivery.Yet, when I called them to inquire about my order, they had the nerve to admit that it hadn't even been packed!Their complete lack of communication and disregard for basic customer service is truly astounding. And don't even get me started on their so-called apologies.They barely bothered to utter a single meaningful word of remorse during our phone conversations.It's clear that they have absolutely no respect for their customers and take pleasure in providing the worst possible experience.
M M (Menza)
Ordered from this place about 4x now, every time they've ordered the food late and the last 2 times they showed on just eat/Uber that the food is out for delivery. However, when calling, they said it hasn't even been packed!No communication and no real apology when calling.
Lyndsey Scullion
Ordered here over 20 times and always been great but today found a hair in pizza was sick as I’m very cockily and phoned restaurant and they said I put the hair there ! I’m blonde and the hair was black ! No apology no refund no nothing . AVOID AVOID ! Wasted £20 down drain il have to get something else . Pure filth
KAREN Sweeney
Lovely once again hot shot pizza is lovely and the kebab is gorgeous too would definitely recommend 5 star quality .
This place is an absolute scam! Ordered from them through Uber Eats and they cancelled the order but stated it was at my request. I never had any contact with them at all they just chose to cancel it! I wasn't too annoyed at the time as I assumed I wouldn't be charged but it turns out I have been! As "the restaurant had already started preparing your food" which means they've essentially robbed me of £20. It might not seem a lot but its the principle of it, to cancel the order with zero communication with myself is one thing but to then lie so they can still make money?!! It's absolutely shocking and I'd advise anyone to steer clear!
First off the pizza was delicious, can’t fault that (pepperoni and mushroom 10”)However after a 9 hour drive arriving late I ordered food as our young daughter hadn’t eaten.Ordered via UBER eats and specified no fewer than 3 times that we were in room ##7Advised on the app staff would be delivering themselves not uber eats, after an hour of waiting I rang the restaurant as it still said “prepping food” when I got through I was told I would be called by the driver on arrival.In the end my wife went down to reception to see if anybody had attended with the pizza and was handed a stone cold pizza that had been delivered 30 mins before, apparently the driver said to staff he had been calling me … despite me even having rang the shop.Can’t deal with dishonesty
Love this take away. Friendly staff and lovely food. Been a regular for a few years
Best Doner kebab and chips I've had. Great service. Fast delivery, not over priced, packaged well and great tasting. Will order again
One word, spot-on. Delivery was a bit late but i guess that would be normal as i am bit far from the shop
Lovely food and great people
Never on time…………….. wish no stars was an option!
food taste nice.Food cane in 15 mins. Been here many time. Well done
My experiences with this establishment have been nothing short of a horrifying ordeal. From the moment I placed my first order, it felt like stepping into a never-ending nightmare. Each subsequent encounter has left me scarred and emotionally drained.The level of incompetence and disregard for basic human decency displayed by the staff is beyond comprehension. It's as if they take pleasure in inflicting emotional torment upon unsuspecting customers.This establishment has single-handedly shattered my faith in the concept of customer service, leaving me traumatised and afraid to ever venture into the realm of online ordering again.
Order was 45 mins / hour late - app said it had left but over the phone said it was still being made. 2 fatboy burger missed doner kebab and one missed sauce. DO NOT ORDER!! AVOID!!
Restaurantji Recommends
Ordered on Ubereats, it said on its way but when called they said it hadnt been made and it came an hour later. Items were missing too :( ??
I have placed orders from this establishment on four separate occasions, and each time has been an absolute nightmare. Without fail, they have consistently managed to deliver the food late, causing immense frustration.The last two instances were even worse as they had the audacity to update their status on both Just Eat and Uber, claiming that the food was out for delivery.Yet, when I called them to inquire about my order, they had the nerve to admit that it hadn't even been packed!Their complete lack of communication and disregard for basic customer service is truly astounding. And don't even get me started on their so-called apologies.They barely bothered to utter a single meaningful word of remorse during our phone conversations.It's clear that they have absolutely no respect for their customers and take pleasure in providing the worst possible experience.
Ordered from this place about 4x now, every time they've ordered the food late and the last 2 times they showed on just eat/Uber that the food is out for delivery. However, when calling, they said it hasn't even been packed!No communication and no real apology when calling.
Ordered here over 20 times and always been great but today found a hair in pizza was sick as I’m very cockily and phoned restaurant and they said I put the hair there ! I’m blonde and the hair was black ! No apology no refund no nothing . AVOID AVOID ! Wasted £20 down drain il have to get something else . Pure filth
Lovely once again hot shot pizza is lovely and the kebab is gorgeous too would definitely recommend 5 star quality .