Chicken awfulSalad discustung lettuce was saturated in water and limpChilli sauce best part
Bailey Bailey
Nicest takeaway in sunderlandGreat deals! Fantastic pizzas and the parmos are to die for!
Ryan
Owner is grooming young girls, demaning they get on the knees if they want their wages, and the place is riddled with crickets running wild. Videos all over facebook. Dirty little
Jordan Broome
Place is full of cockroaches.Owners trying to deny it but in the “roach” video, you can clearly see one of their menus with their phone number on it.
Ian Gibson
Actually had a piece of dish cloth in the pizza never going to order again
Aleks K
Rang in for a collection order for chicken house special box, I specifically asked for the chips to be in a separate box AND well done. Collected the order got to the house and chips were in the same box as the rest of the food, despite of requesting it to be in a separate one and willing to pay for the extra box.When we rang up, the man on the phone was extremely rude and unprofessional, was constantly interrupting on the phone and would not let us speak. He ended up crediting £5 on the next order.If you cannot complete a request, don’t agree to it on the phone.As for the man on the phone, calling himself “the boss” id strongly recommend learning some basic manners when speaking to the customer on the line.
Andrew Richardson
Excellent food and excellent staff as always. Thank you! ?
Jennie Barnes
Don't know how they can state number 1 take away in Sunderland. I have had some bad take aways but this is the worst I have had. If i could do 0 star, that's what it would get. This was worst take away I have had since moving to sunderland 2 years ago. The pizza was as dry as sandpaper, hardly any topping on. The parmo just tasted of dirty greese, deep fried chicken (most was bread crumbs) with some cheese melted on top, chips were cold and looked like they had been cooked three times over and tasted of dirt greese also. The chicken shwarma wrap if that what you can call it, didn't look. Like chickem to me, small shredded brown meat. Even the dog turned his nose up to it and he eats anything.
Michelle Nesbitt
I have used Berti's a lot over the years and noticed that the food was going downhill. I ordered tonight, it took 1hr 40 mins to arrive, the pizza was cold and had the tiniest bit of chicken on, the chips were cold and and burnt, the pitta was that dry you couldn't do anything with it as it just broke apart. Sorry Berti's but we won't be ordering again
Over priced food for below average to average at best takeaway food. Plenty of Better quality / quantity takeaway shops in and around area at up to half the cost
Charles Wheeler
Fantastic food! Recommended
lee farrow
Good news is that the food is excellent but that is where the good news stops. If you are lucky enough, they'll get your order right. 4 of the last 5 times, our order has been wrong. On the 4th time, the owner came out and apologized to us and gave us free cake and £2.50 off our next order.All we ask for, is for order to be right but tonight, some items were once again missing. We'll never ever order from these again. Enough is enough.We own a food establishment ourselves and if we ever ran our cafe like this, we wouldn't be in business today.Look elsewhere - you'll thank me for this review. Let the owner comment on this review, if he dares.!!!!!these again.
Chicken awfulSalad discustung lettuce was saturated in water and limpChilli sauce best part
Nicest takeaway in sunderlandGreat deals! Fantastic pizzas and the parmos are to die for!
Owner is grooming young girls, demaning they get on the knees if they want their wages, and the place is riddled with crickets running wild. Videos all over facebook. Dirty little
Place is full of cockroaches.Owners trying to deny it but in the “roach” video, you can clearly see one of their menus with their phone number on it.
Actually had a piece of dish cloth in the pizza never going to order again
Rang in for a collection order for chicken house special box, I specifically asked for the chips to be in a separate box AND well done. Collected the order got to the house and chips were in the same box as the rest of the food, despite of requesting it to be in a separate one and willing to pay for the extra box.When we rang up, the man on the phone was extremely rude and unprofessional, was constantly interrupting on the phone and would not let us speak. He ended up crediting £5 on the next order.If you cannot complete a request, don’t agree to it on the phone.As for the man on the phone, calling himself “the boss” id strongly recommend learning some basic manners when speaking to the customer on the line.
Excellent food and excellent staff as always. Thank you! ?
Don't know how they can state number 1 take away in Sunderland. I have had some bad take aways but this is the worst I have had. If i could do 0 star, that's what it would get. This was worst take away I have had since moving to sunderland 2 years ago. The pizza was as dry as sandpaper, hardly any topping on. The parmo just tasted of dirty greese, deep fried chicken (most was bread crumbs) with some cheese melted on top, chips were cold and looked like they had been cooked three times over and tasted of dirt greese also. The chicken shwarma wrap if that what you can call it, didn't look. Like chickem to me, small shredded brown meat. Even the dog turned his nose up to it and he eats anything.
I have used Berti's a lot over the years and noticed that the food was going downhill. I ordered tonight, it took 1hr 40 mins to arrive, the pizza was cold and had the tiniest bit of chicken on, the chips were cold and and burnt, the pitta was that dry you couldn't do anything with it as it just broke apart. Sorry Berti's but we won't be ordering again
Good place to eat out specially the Mundy rice
Restaurantji Recommends
Over priced food for below average to average at best takeaway food. Plenty of Better quality / quantity takeaway shops in and around area at up to half the cost
Fantastic food! Recommended
Good news is that the food is excellent but that is where the good news stops. If you are lucky enough, they'll get your order right. 4 of the last 5 times, our order has been wrong. On the 4th time, the owner came out and apologized to us and gave us free cake and £2.50 off our next order.All we ask for, is for order to be right but tonight, some items were once again missing. We'll never ever order from these again. Enough is enough.We own a food establishment ourselves and if we ever ran our cafe like this, we wouldn't be in business today.Look elsewhere - you'll thank me for this review. Let the owner comment on this review, if he dares.!!!!!these again.
Great meal all our family enjoyed it!
Beautiful food, clean place, friendly staff