KFC Wallsend - High Street West

68 High St W, Wallsend
0191 234 3885

Recent Reviews

peter f

Very poor meal delivered in 15 minutes but was cold and soggy very disappointed had better from aldi

Inga Seikstule

Management unable to solve technical issues so ended up not getting my

Jana Mahmoud

This second time, the food was not fully cooked and there was a deficiency in the children’s meal. Unfortunately, it was not delicious and I will not buy from them again.

leemY3900NA

Appalling service. Waited 30 minutes in a queue to order the party bucket for 6. to be told when I eventually got to order that they had no chicken on the bone. When I said can you not put a sign up letting people know the attitude was appalling but not just that lady there was another lady with an attitude problem as well. That’s me finished with KFC

kristopher marvesley

Ordered on just eat, waiting over an hour for it now to say been delivered and no food has arrived, called reteraunt to be told driver either hasn't bothered or gone to wrong house, be carefull where you order absolute

hazel Naomi

None of the chicken was freshly cooked , was so dark I was nearly convinced it was yesterday's chicken warmed up . Really rank , will never go here again . So bad , Iceland frozen stuff actually seems

William Persson

Staff were good. But rushed off their feet. Need someone else or two . To be more efficient. Orders being prioritised over shop customers. Customers being told. You may not get, what you ordered. More food raw material. If that is the

Shaun3973

Ordered KFC through Uber Eats as the weather was horrendous and didn't want to go out. Delivery was great from Uber eats the delivery person was very considerate and polite. The food delivered was not as ordered I had ordered a Wicked Variety Bucket: 10 pc but only received 5 pieces of chicken. When you call the restaurant to discuss they asked me to pack up the food I have just paid to be delivered and drive up to the restaurant and prove that I only received 5 pieces (defeats the point of paying for delivery). The other option was to complain to Uber eats who did a good job and delivered a sealed package probably not knowing what was ordered or in the package (I could be wrong only used them a few times). So disappointed with KFCs attitude and customer service

Courtney Cobb

Absolute incompetent idiots!Came in the the shop which had chairs and food everywhere it was a total mess. Two people at the front of counter both ignoring me just looking at me, waiting 15 minutes to even be approached to make an order. Started making my order and the foreign one didn’t even know how to scan a code to take off discount. Other one stood on her phone like a plonker. The shop is disgusting and the staff are just as bad, absolute disgrace. They didn’t even have half of the stuff on the menu, turned around and walked out. 0 customer service skills

Dawn

Not the best. The batter on the chicken was mushy and very salty as if the oil hadnt been changed and every time i go they miss something off my order and never take responsibility for their mistakesParking: No parking at all

Samantha Johnson

Ordered a number of meals for delivery - all the fries were burnt and not really edible and the gravy was thick and not even like gravy - for what we spent was

Paul Melrose

Missing items and lukewarm food. The staff, management, and anyone associated with KFC should be embarrassed by this stores reputation. The picture shows my fillet burger and fries.

L

Tried to give this place a chance tonight as it used to always be nice and fresh , absolutely disgusting tasteless garbage, chicken that you can’t eat as it’s just over cooked hard isn’t even the word, the place needs shut down terrible kfc will never get another penny of my money , the staff need trained in customer service

sasha rybalchenko

terribly slow service, no one cares at all, food is not tasty, toilets are very

C P

If I could give zero star i would, the place should be shut down, the staff are rude and incompetent, waited forever to be served while they all strolled about, and then when they did eventually take my order I was told card only, there should have been a sign on the door before you even get into the shop.

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