I ordered a meal from here this evening …after reading good reviews I found I was really disappointed the meal was only warm no really worth waiting for
Julie Henderson
Absolutely lovely meal.Thank you, definitely a 5 from me.
Donna Moor
Shocking customer service..I placed an order online to pay cash on collection. Got it home the KP garlic chilli was missing rang and he argued with me saying it wasn't on his order and I hadn't payed for it..so I checked my order incase it was my mistake but it was there in black and white and I had payed for it.. but he still insisted saying I hadn't payed and he would make me the curry that was missing but charge me the £9.50 again ?
David Mcculley
Always had delicious and good valued meals from here. Been a few months since had one and almost put off by recent negative reviews. Glad we went ahead though. A friendly welcome and the Meat Thalli was superb. Big chunks of meat and everything was fresh and so tasty. Highly recommended
Hayley Hall
Worst service ever! Items missing so rang up to tell them to speak to a really rude bloke who didn't really care... said everything that was ordered was there then changed what he was saying half way through the call and blamed it on just eat and said next time to make sure I contact them... err no... this is their issue with just eat so why should we contact them... was then told would have to wait another hour for the missing items... cancelled it and was told a driver would drop the money off.... no driver arrived so have logged the complaint with just eat... not how you should speak to people when your in the wrong.. Will not be returning!
Phillip Webster
Only went here as everywhere else was closed. If anyone's wanting a decent Indians use spice junction in monkseaton. That's why you stick to your local. Chicken not cooked properly looks like they forgot to put the onions and peppers in. Gloppy mess. Cold and took 1hr15mins to get delivered. Would not use again. Awful. Best part of the meal was my can of pepsi which was warm must I add.
Hannah
0 stars, the manager is a joke, absolutely disgusting customer service. Ordered a chicken chat & margherita pizza with sauces, when delivered all the sauces had burst all over the bag, nothing left in the cartons. The pizzas were both margherita. When we rang them up to complain expecting them to just replace the pizza and sauces the managers attitude was disgraceful, the way we were spoken to was horrendous, telling us the chicken was on the pizza which it definitely wasn’t. He agreed to replace the pizza but said he wouldn’t replace the sauces it wasn’t his problem. After waiting for the replacement pizza, we rang back and he said ‘we shouldn’t really care it will be exactly the same’, ended up keeping the original pizzas and when the replacement pizza finally arrived we just sent it back with the bag full of sauce to prove we weren’t lying. We will NEVER be ordering from here again!!! Will be telling others the same.
Stacey Stewart
Gorgeous food both meals were hot tasty and arrived in good time sorry no photos we just ate and enjoyed ? will definitely order again ?
Lynda Thompson
Food was nearly an hour late, cold and order was incomplete. Salads and naan bread missing. Reported this and still waiting for the missing items an hour and 15 mins later. Such a shame as the
Food is lovely but service terrible
Dean Wallace
Got a few meals on Christmas eve and everything was really bland, this is the second time it's happened. I'll never order anything again from here ?
Tried….. had a few issues here now….
Food delivered early…. ( When we weren’t home )
food missing… again tonight food missing…. It is something small, I suppose, but still….
set meals etc, you can’t really miss out poppadoms and salad
along with vegetable side dish.. but hey ho !!
Ron Baston
Had a garlic bread and a korma pizza, both practically inedible.Just a mass of incredibly sweet goo on top and the bases undercooked. Soggy bottoms!!
Louise Hickman
Absolutely disgusted to find a curled up grey pube in my chips!! DO NOT ORDER FROM HERE!!
Anthony Gibson
Very very very tasty food great service highly recommended very very very tasty food great friendly and amazing service great food great place to eat excellent food excellent service spot on awesome food amazing service top quality food and service
Anthony Gibson
Very very very tasty food great service highly recommended very very very tasty food great friendly and amazing service great food great place to eat excellent food excellent service spot on amazing food awesome service top quality food and service
I ordered a meal from here this evening …after reading good reviews I found I was really disappointed the meal was only warm no really worth waiting for
Absolutely lovely meal.Thank you, definitely a 5 from me.
Shocking customer service..I placed an order online to pay cash on collection. Got it home the KP garlic chilli was missing rang and he argued with me saying it wasn't on his order and I hadn't payed for it..so I checked my order incase it was my mistake but it was there in black and white and I had payed for it.. but he still insisted saying I hadn't payed and he would make me the curry that was missing but charge me the £9.50 again ?
Always had delicious and good valued meals from here. Been a few months since had one and almost put off by recent negative reviews. Glad we went ahead though. A friendly welcome and the Meat Thalli was superb. Big chunks of meat and everything was fresh and so tasty. Highly recommended
Worst service ever! Items missing so rang up to tell them to speak to a really rude bloke who didn't really care... said everything that was ordered was there then changed what he was saying half way through the call and blamed it on just eat and said next time to make sure I contact them... err no... this is their issue with just eat so why should we contact them... was then told would have to wait another hour for the missing items... cancelled it and was told a driver would drop the money off.... no driver arrived so have logged the complaint with just eat... not how you should speak to people when your in the wrong.. Will not be returning!
Only went here as everywhere else was closed. If anyone's wanting a decent Indians use spice junction in monkseaton. That's why you stick to your local. Chicken not cooked properly looks like they forgot to put the onions and peppers in. Gloppy mess. Cold and took 1hr15mins to get delivered. Would not use again. Awful. Best part of the meal was my can of pepsi which was warm must I add.
0 stars, the manager is a joke, absolutely disgusting customer service. Ordered a chicken chat & margherita pizza with sauces, when delivered all the sauces had burst all over the bag, nothing left in the cartons. The pizzas were both margherita. When we rang them up to complain expecting them to just replace the pizza and sauces the managers attitude was disgraceful, the way we were spoken to was horrendous, telling us the chicken was on the pizza which it definitely wasn’t. He agreed to replace the pizza but said he wouldn’t replace the sauces it wasn’t his problem. After waiting for the replacement pizza, we rang back and he said ‘we shouldn’t really care it will be exactly the same’, ended up keeping the original pizzas and when the replacement pizza finally arrived we just sent it back with the bag full of sauce to prove we weren’t lying. We will NEVER be ordering from here again!!! Will be telling others the same.
Gorgeous food both meals were hot tasty and arrived in good time sorry no photos we just ate and enjoyed ? will definitely order again ?
Food was nearly an hour late, cold and order was incomplete. Salads and naan bread missing. Reported this and still waiting for the missing items an hour and 15 mins later. Such a shame as the Food is lovely but service terrible
Got a few meals on Christmas eve and everything was really bland, this is the second time it's happened. I'll never order anything again from here ?
Restaurantji Recommends
Tried….. had a few issues here now…. Food delivered early…. ( When we weren’t home ) food missing… again tonight food missing…. It is something small, I suppose, but still…. set meals etc, you can’t really miss out poppadoms and salad along with vegetable side dish.. but hey ho !!
Had a garlic bread and a korma pizza, both practically inedible.Just a mass of incredibly sweet goo on top and the bases undercooked. Soggy bottoms!!
Absolutely disgusted to find a curled up grey pube in my chips!! DO NOT ORDER FROM HERE!!
Very very very tasty food great service highly recommended very very very tasty food great friendly and amazing service great food great place to eat excellent food excellent service spot on awesome food amazing service top quality food and service
Very very very tasty food great service highly recommended very very very tasty food great friendly and amazing service great food great place to eat excellent food excellent service spot on amazing food awesome service top quality food and service