Food is ALWAYS cold even though you ALWAYS have to wait for it to be cooked, you ALWAYS have to park up when using the drive thru so might as well go click and collect as its quicker and you're forced to park up and wait longer through the drive through. Burgers are thrown together into a box the ingredients are not between the buns as they should be. 90% of the cheese will be stuck to the box. Comparing to every mcdonalds I've ever been to this is by far the worst restaurant, with the worst cold food to offer with the longest ever waiting times. They will ask you to leave the window and wait for 10/15mins in the carpark but your order will be put through as collected which leaves the store looking like their orders are out on time when in fact all the customers are just squashed in the carpark waiting for hard, cold food lol. If my son didn't have sensory issues I would not be buying and if I could afford the petrol to go to glynneath I would because GLYNNEATH mcdonalds do piping hot food every time, stacked together and I've never been parked up fro the drive thru. I think aberdare need to pop down there to see how a proper store is run and how food is made HOT
melissa f
The staff is absolutely lovely. I've been going there for a year now, and I've consistently had a great time over there. The place has recently been refurbished, and it looks fantastic!
Laura G
Considering its recently had a refurb they could have used the closure time to correctly train their staff! Upon arrival the car park is full and the drive through queues are half a mile long (I use tescos often and it's always the same!). Met with 2 staff members smoking outside-lovely. I side, 3 staff members on break and one in and out helping himself to coffee. Waited 25mins for a cheeseburger happy meal, thankfully it was warm. The saving grace was the security guard who fair play to him was nmengaging with customers and getting stuff done (Thurs 14th Dec, 6.30pm). So absolute praise to this guy who has some work ethic! Staff had no go in them at all. I'll definitely be avoiding this mc.donalds
Sarah t
No toys available with happy meals. No McFlurrys available. Toilets best I've seen though, very roomy unlike most other restaurants.
valai v
We r expecting fast food in a fast food restaurant but it was took us 20 minutes to get the food order food 8:40 pm and waited 20 minutes still not arrived
Ethan J
Awful store. We ordered through the Uber Eats app (who delivered it very quickly, and with good attitude), yet they missed 3 items (meals, not sides or anything minor). The bag was very evidently NOT tampered with, but they had put the blame on Uber Eats and refused to make the order whole and told us to issue a refund from Uber because they couldn't be sure that we were trying to scam them for free food. If anyone actually reads these reviews, someone get the manager fired. Terrible service, terrible attitudes, AND lack of responsibility. And that's not even considering the state of the meals themselves! Stone cold, chips were like rubber, the buns on my burger were warmer than the actual patty!
Chris Hill
Shocking! Just reopened...fast service to be fair but food was cold and order was wrong. Wasn't bothered about mine but my kids was cold and mozzarella sticks and chips might aswell still been frozen. Wow would give a 0 if I could. Give it a miss next time!
Nicky j Giles
Went to New opening todaynewly refurbished yet none of the food listed was available only cetrin items waiting in line for 20 mins to be told all this information will not be going back will rather spend money on fuel and go methyer or
sammi bodrics
Best meal I've had there in a long time. Very fresh was able to sit outside in the sun.
Matthew Corkan
Asked for a quarter pounder only cheese, received a chicken mayo with all the trimmings X2.. nearly fell off the sofa laughing at how shocking this place is, keep your money and go through the bin outside Tesco trust me this is the better option
Play McDonald's roulette now in the Aberdare branch. Find out which prize you'll win today. Get charged for someone else's order, get given the wrong order, don't have your customisation instructions followed, get attitude from a staff member, get your order prepared by the blindfolded staff member or pay for items you won't receive. Not for a limited time.
Rhys
Ordered from the breakfast menu for takeaway & all was good ?
Daniel Richard Townsend
It’s a McDonald’s - very busy inside especially around the holidays, usually order for pick up or drive through.Foods usually decent like most McDonald’s
Johnathan L
this was the fourth time I went there in a month and fourth time the frappe machine & or the ice-cream machine was broken or so thay say or is it that thay just don't want to clean the machine after ???
Paul St.clair
Most of the time I go McDonald's they get the order wrong and then refund you less than you paid
Food is ALWAYS cold even though you ALWAYS have to wait for it to be cooked, you ALWAYS have to park up when using the drive thru so might as well go click and collect as its quicker and you're forced to park up and wait longer through the drive through. Burgers are thrown together into a box the ingredients are not between the buns as they should be. 90% of the cheese will be stuck to the box. Comparing to every mcdonalds I've ever been to this is by far the worst restaurant, with the worst cold food to offer with the longest ever waiting times. They will ask you to leave the window and wait for 10/15mins in the carpark but your order will be put through as collected which leaves the store looking like their orders are out on time when in fact all the customers are just squashed in the carpark waiting for hard, cold food lol. If my son didn't have sensory issues I would not be buying and if I could afford the petrol to go to glynneath I would because GLYNNEATH mcdonalds do piping hot food every time, stacked together and I've never been parked up fro the drive thru. I think aberdare need to pop down there to see how a proper store is run and how food is made HOT
The staff is absolutely lovely. I've been going there for a year now, and I've consistently had a great time over there. The place has recently been refurbished, and it looks fantastic!
Considering its recently had a refurb they could have used the closure time to correctly train their staff! Upon arrival the car park is full and the drive through queues are half a mile long (I use tescos often and it's always the same!). Met with 2 staff members smoking outside-lovely. I side, 3 staff members on break and one in and out helping himself to coffee. Waited 25mins for a cheeseburger happy meal, thankfully it was warm. The saving grace was the security guard who fair play to him was nmengaging with customers and getting stuff done (Thurs 14th Dec, 6.30pm). So absolute praise to this guy who has some work ethic! Staff had no go in them at all. I'll definitely be avoiding this mc.donalds
No toys available with happy meals. No McFlurrys available. Toilets best I've seen though, very roomy unlike most other restaurants.
We r expecting fast food in a fast food restaurant but it was took us 20 minutes to get the food order food 8:40 pm and waited 20 minutes still not arrived
Awful store. We ordered through the Uber Eats app (who delivered it very quickly, and with good attitude), yet they missed 3 items (meals, not sides or anything minor). The bag was very evidently NOT tampered with, but they had put the blame on Uber Eats and refused to make the order whole and told us to issue a refund from Uber because they couldn't be sure that we were trying to scam them for free food. If anyone actually reads these reviews, someone get the manager fired. Terrible service, terrible attitudes, AND lack of responsibility. And that's not even considering the state of the meals themselves! Stone cold, chips were like rubber, the buns on my burger were warmer than the actual patty!
Shocking! Just reopened...fast service to be fair but food was cold and order was wrong. Wasn't bothered about mine but my kids was cold and mozzarella sticks and chips might aswell still been frozen. Wow would give a 0 if I could. Give it a miss next time!
Went to New opening todaynewly refurbished yet none of the food listed was available only cetrin items waiting in line for 20 mins to be told all this information will not be going back will rather spend money on fuel and go methyer or
Best meal I've had there in a long time. Very fresh was able to sit outside in the sun.
Asked for a quarter pounder only cheese, received a chicken mayo with all the trimmings X2.. nearly fell off the sofa laughing at how shocking this place is, keep your money and go through the bin outside Tesco trust me this is the better option
Restaurantji Recommends
Play McDonald's roulette now in the Aberdare branch. Find out which prize you'll win today. Get charged for someone else's order, get given the wrong order, don't have your customisation instructions followed, get attitude from a staff member, get your order prepared by the blindfolded staff member or pay for items you won't receive. Not for a limited time.
Ordered from the breakfast menu for takeaway & all was good ?
It’s a McDonald’s - very busy inside especially around the holidays, usually order for pick up or drive through.Foods usually decent like most McDonald’s
this was the fourth time I went there in a month and fourth time the frappe machine & or the ice-cream machine was broken or so thay say or is it that thay just don't want to clean the machine after ???
Most of the time I go McDonald's they get the order wrong and then refund you less than you paid