Just had our family Christmas Dinner at the Rhoswenalt. 10 of us on Christmas Day. It was amazing, from the service to the quality and quantity of our meals. We will definitely be booking for next year
Lucy P
Great value for money and nice food. The lady Kelly who took care of us was very kind and helpful. Would return.
peter b
We were a party of 8 for my daughters birthday on Sunday 10th Dec , The place was full, and the food seemed to look good from a distance It was a disappointment when the food arrived, it was only average, I know there has been a slight problem in the pub, but you need to keep up your standards going forward. I wish you could come through all this issue and hope things get better soon.
Helpifyoucan
Pre booked and prepaid well in advance . Table booked for 7 by 9:30 not everyone in the party had had their first course .As we were leaving at about 9:45 no sign of any meal anytime soon , a small party of 6 who had been eating their first course when we arrived , had just had 3 of their main course. Staff were overwhelmed ,clearly a problem with staff levels but no one took the lead and managed the situation . Such a shame it was one of the rare chances we get as a group to get together . It will be a Christmas do to remember for all the wrong reasons .
Chrismac21
Well our bike club Xmas do was a total disaster. We were supposed to be enjoying our starters at 7.00 they came at 8.30 cold and tasteless. I left at 9.45 not a single morsel had been served at that time. Thank you “The Rhoswenallt’ Aberdare for ruining our Xmas do with no apologies and a few scraps of food served. Anyone booked in for a Xmas meal be warned !!!
craig g
Younger staff needs training in dealing with customers over the phone who need assistance when booking. Highly dismissive when asked questions. No time to assure the customer on the service you provide. Maybe should be working in a factory where they dont have to interact with people.
David Giles
The cooking staff weren't particularly good food was good but the staff was about to be replaced as they weren't any good so next time should be a lot better will go
Sarah_bell90
Staff - didn't inform us if we were to order at the bar or table. No character at all. Very chatty with each other but don't care about the customer experience at all. Didn't check if the food was okay. Food - ok/poor. Served 20mins before other members at the table. No apologies from the staff. Drinks - great price! The only positive of the visit Definitely won't be going again
Daniel B
We were recommended this place ...so jumped on the idea seeing as it was local. Couldn't get through on the phone to book in all day, had to drive up to get booked in ... now this was a positive as they were happy to fit us in for an evening meal seeing as we'd made such an effort. Apparently the phones ...internet .. every hasn't worked for weeks. Ok this happens and I'm sure it's frustrating for them... but tbh didn't look like they were that bothered due to the fact there is a way to phone them via a mobile phone number somewhere on Facebook ( how would any prospective customer know this ??? We were seated right underneath a loud speaker .... no indication of whether we waited to be served or if we needed to order at the bar. after 10 mins we decided to get a drink ... sat down and looked at the menu ...then realised oh maybe we have to order at the bar too ? .... couldn't wait for the fish and chips to arrive ... there were four of us .... two of our group had their food arrive after a while .... unfortunately our two meals arrived 20 mins later ... they had nearly finished their meals when ours arrived ... no apologies from the staff ..no offer of sauces etc ... tbh they didn't have a clue this was the case what so ever ... ok so ... don't order the fish and chips ...there Curry and burger looked ok .... our fish was flat ... batter was ok ...but the fish was sloppy ...wet and soaking in god knows what ... the peas I'd quite easily say we're hands down the most unattractive and foul tasting I've ever had eating out. So ..thank god for the chips and some lettuce. What made the experience worse was ...they didn't ask if the food was ok ... the music at 8.20 went beyond loud ... maybe they forgot that people were eating in their dining area and just wanted to entertain the drinkers 10 feet away on the other side of the wall ... we couldn't hear each other even when pretty much shouting ... sorry but the staff looked stressed... the organisation was all over the place and the atmosphere wasn't good at all unfortunately. Pretty much the worst experience I've had eating out ever. I wish them all the best .... but my god there's certain standards any establishment should have when they serve food ... ok it's very cheap ...but to have the experience of what is going on in the kitchen ...the staff don't really care about the customers tbh and the quality of the ingredients and cooking oils paying a £5 for a meal would still feel like a rip off.
tubbies74
Visited this venue as part of a surprise birthday lunch on a Saturday afternoon .. And fair play, I found this inn to be a very nice place... Its location is away from Aberdare, but it's definitely worth finding for some very nice pub cuisine, in my opinion.. I especially very much enjoyed my fish & chips lunch.. The ambience and very warm welcome by staff made this particular visit a pleasurable one for sure.. We would definitely be returning..
Found by accident. Fitted in, as we didn't book. My friend and I both Pensioners. Had an excellent meal and dessert. Quality food. All served hot with large portions. Desserts were fabulous. Told staff we will be coming again. Well done to the Owners and all Staff. Recommended to family, friends and neighbours.
Happiness21401677030
My husband and I both ordered a mixed grill here recently as we had been told by a friend the food was really nice. We were disappointed with the quality of the food and felt they are probably using cheaper quality meat to keep their prices low. Onion rings looked as if they had been fried in oil that needed changing as they were covered in black bits. Food was just warm and not as hot as it should be. Mushrooms very greasy. Staff were nice though and the place was clean with nice decor. I don’t think we will visit for food again but may call in for a drink if we are in the area.
Heather Lewis
I had the steak baguette with chips and my partner had the scampi. My partner enjoyed his meal and a nice size portion. However, the steak baguette was inedible. Really disappointed with the meal. Great atmosphere up there though and great to see it busy again. I wouldn't rush back for another
rob riley
beats a harvester hands down. nice bouncy castle for the kids in a good sized garden. we had 5 meals and meat was nice and tender. can get crowded so if you want to eat inside you may need to book.
Linda S
We'd booked a table for nine of us for a birthday.I Googled the menu before we went but it was one that was four years out of date.Then I saw an awful recent review on Tripadvisor.I had misgivings but we gave it the benefit of a doubt and went anyway; The review couldn't have been further from the truth! The staff were friendly and efficient, the food was good with generous portions and great value for money. The chef saw that we were celebrating and offered to take our photo, making funny comments so our photo had us genuinely smiling for a change.It was extremely busy for a Tuesday, but everything was done calmly and efficiently.Would we go again? You betcha!
Just had our family Christmas Dinner at the Rhoswenalt. 10 of us on Christmas Day. It was amazing, from the service to the quality and quantity of our meals. We will definitely be booking for next year
Great value for money and nice food. The lady Kelly who took care of us was very kind and helpful. Would return.
We were a party of 8 for my daughters birthday on Sunday 10th Dec , The place was full, and the food seemed to look good from a distance It was a disappointment when the food arrived, it was only average, I know there has been a slight problem in the pub, but you need to keep up your standards going forward. I wish you could come through all this issue and hope things get better soon.
Pre booked and prepaid well in advance . Table booked for 7 by 9:30 not everyone in the party had had their first course .As we were leaving at about 9:45 no sign of any meal anytime soon , a small party of 6 who had been eating their first course when we arrived , had just had 3 of their main course. Staff were overwhelmed ,clearly a problem with staff levels but no one took the lead and managed the situation . Such a shame it was one of the rare chances we get as a group to get together . It will be a Christmas do to remember for all the wrong reasons .
Well our bike club Xmas do was a total disaster. We were supposed to be enjoying our starters at 7.00 they came at 8.30 cold and tasteless. I left at 9.45 not a single morsel had been served at that time. Thank you “The Rhoswenallt’ Aberdare for ruining our Xmas do with no apologies and a few scraps of food served. Anyone booked in for a Xmas meal be warned !!!
Younger staff needs training in dealing with customers over the phone who need assistance when booking. Highly dismissive when asked questions. No time to assure the customer on the service you provide. Maybe should be working in a factory where they dont have to interact with people.
The cooking staff weren't particularly good food was good but the staff was about to be replaced as they weren't any good so next time should be a lot better will go
Staff - didn't inform us if we were to order at the bar or table. No character at all. Very chatty with each other but don't care about the customer experience at all. Didn't check if the food was okay. Food - ok/poor. Served 20mins before other members at the table. No apologies from the staff. Drinks - great price! The only positive of the visit Definitely won't be going again
We were recommended this place ...so jumped on the idea seeing as it was local. Couldn't get through on the phone to book in all day, had to drive up to get booked in ... now this was a positive as they were happy to fit us in for an evening meal seeing as we'd made such an effort. Apparently the phones ...internet .. every hasn't worked for weeks. Ok this happens and I'm sure it's frustrating for them... but tbh didn't look like they were that bothered due to the fact there is a way to phone them via a mobile phone number somewhere on Facebook ( how would any prospective customer know this ??? We were seated right underneath a loud speaker .... no indication of whether we waited to be served or if we needed to order at the bar. after 10 mins we decided to get a drink ... sat down and looked at the menu ...then realised oh maybe we have to order at the bar too ? .... couldn't wait for the fish and chips to arrive ... there were four of us .... two of our group had their food arrive after a while .... unfortunately our two meals arrived 20 mins later ... they had nearly finished their meals when ours arrived ... no apologies from the staff ..no offer of sauces etc ... tbh they didn't have a clue this was the case what so ever ... ok so ... don't order the fish and chips ...there Curry and burger looked ok .... our fish was flat ... batter was ok ...but the fish was sloppy ...wet and soaking in god knows what ... the peas I'd quite easily say we're hands down the most unattractive and foul tasting I've ever had eating out. So ..thank god for the chips and some lettuce. What made the experience worse was ...they didn't ask if the food was ok ... the music at 8.20 went beyond loud ... maybe they forgot that people were eating in their dining area and just wanted to entertain the drinkers 10 feet away on the other side of the wall ... we couldn't hear each other even when pretty much shouting ... sorry but the staff looked stressed... the organisation was all over the place and the atmosphere wasn't good at all unfortunately. Pretty much the worst experience I've had eating out ever. I wish them all the best .... but my god there's certain standards any establishment should have when they serve food ... ok it's very cheap ...but to have the experience of what is going on in the kitchen ...the staff don't really care about the customers tbh and the quality of the ingredients and cooking oils paying a £5 for a meal would still feel like a rip off.
Visited this venue as part of a surprise birthday lunch on a Saturday afternoon .. And fair play, I found this inn to be a very nice place... Its location is away from Aberdare, but it's definitely worth finding for some very nice pub cuisine, in my opinion.. I especially very much enjoyed my fish & chips lunch.. The ambience and very warm welcome by staff made this particular visit a pleasurable one for sure.. We would definitely be returning..
Restaurantji Recommends
Found by accident. Fitted in, as we didn't book. My friend and I both Pensioners. Had an excellent meal and dessert. Quality food. All served hot with large portions. Desserts were fabulous. Told staff we will be coming again. Well done to the Owners and all Staff. Recommended to family, friends and neighbours.
My husband and I both ordered a mixed grill here recently as we had been told by a friend the food was really nice. We were disappointed with the quality of the food and felt they are probably using cheaper quality meat to keep their prices low. Onion rings looked as if they had been fried in oil that needed changing as they were covered in black bits. Food was just warm and not as hot as it should be. Mushrooms very greasy. Staff were nice though and the place was clean with nice decor. I don’t think we will visit for food again but may call in for a drink if we are in the area.
I had the steak baguette with chips and my partner had the scampi. My partner enjoyed his meal and a nice size portion. However, the steak baguette was inedible. Really disappointed with the meal. Great atmosphere up there though and great to see it busy again. I wouldn't rush back for another
beats a harvester hands down. nice bouncy castle for the kids in a good sized garden. we had 5 meals and meat was nice and tender. can get crowded so if you want to eat inside you may need to book.
We'd booked a table for nine of us for a birthday.I Googled the menu before we went but it was one that was four years out of date.Then I saw an awful recent review on Tripadvisor.I had misgivings but we gave it the benefit of a doubt and went anyway; The review couldn't have been further from the truth! The staff were friendly and efficient, the food was good with generous portions and great value for money. The chef saw that we were celebrating and offered to take our photo, making funny comments so our photo had us genuinely smiling for a change.It was extremely busy for a Tuesday, but everything was done calmly and efficiently.Would we go again? You betcha!