Shocking food, slow service. I've had beer pizzas from a
Sarah Burd
The spaghetti Bolognese is delicious, the best I have ever
H-J B
Van buiten mooi, van binnen een rommeltje. Het eten is veel echter loopt de olie uit de pasta. Leuk jong personeel loopt als een kip zonder kop rond, echter doet wel hun best. Leiding mist.De prijs vind ik te hoog voor de kwaliteit (steak en pasta met een bier en fris £51) daarnaast moesten wij £1 Card belasting (? ?) extra betalen.Al met al, Tip, ga naar de take away doner/pizza aan de overkant.
Thomas Isherwood
Very slow service took 50 minutes to get our food after ordering. Then the pizza were ok but the pasta was very oily (see picture) and they couldn’t find any cheese. The toilets were in disrepair.Parking: Very limited street parking
Ozzker
Seated for 30 minutes before a new entrant was seated beside us and had their drinks order taken immediately. The only switched on front of house member of staff, I believe to be the bartender, noticed the issue and rushed over to take a drinks order. I believe the other front of house member of staff managed to eat a staff meal at the bar while we finally received drinks. After the newly seated table had their food orders taken, we finally had our offer of a drinks order and subsequent food order taken. Sat for about 20 minutes until the table next door received their food, assumed ours would arrive soon. It did not. A member of kitchen staff then came out from the kitchen and engaged in friendly chit chat with the only other two tables besides us for the rest of the night. Decided however long waiting was enough, offered to pay the bartender for the drinks order and she apologised and confirmed our departure with the chef/owner who waived our bill. I believe the bartender tried her best but was let down by the rest of her team at the venue.
Ann-louise Challinor
Arrived in the area for a few days having a wonder though the little village looking for somewhere to eat saw this little pizza place. Greater by a young lad who showed us to our table and asked if we'd like anything to drink, took our food order where we waited about 15 mins for our food which came fresh and hot. Food was delicious and the cheesy garlic bread was to die for .Kid-friendliness: High chairs available
Matt Cordes
Food was decent, owner/manager was an arrogant so and so. Treating staff disgustingly and seemed to be in cloud cukkoo land. Drinks took forever to arrive however was hot and tasty. Could tell it must have been made in advance. Beer was disgusting so said I was not paying for it so it got knocked off the bill. Staff seemed not to be able to do right for wrong in eyes of the awful manager/awful.
TK Amaterasu
Okay so, we were staying nearby and needed to have some tea and saw pizza and thought brilliant, came in and it looked great, well presented but there was no indication of whether to wait to be seated or anything so we stayed where we were and waited. A young man came over. Barely said a word except to basically let us sit anywhere, so we did. The window had a small collection of dead flies but that doesn’t put me off my food. He very quietly asked us what we’d like to drink, we gave our order, he went off. Twenty minutes later, we got our drinks and he apologised about the wait (it was mostly quiet) then ordered our starters and main and made sure he heard exactly what we would like. Waited another half an hour. Thoroughly enjoyed the starters. Garlic mushrooms with dough balls and garlic bread. Lovely food, so nearly 45-ish minutes go by and a young lass comes to the table with the wrong order, they’re going around tables trying to find out where it is.I’m sort of losing patience by then, I won’t lie and nearly asked hubby to pay for what we had and leave. He wanted to just give benefit of the doubt. The food came, my hubby ordered T-bone steak rare, it was medium, and I had to ask if my side was coming, they brought it no problem and they asked us if food was okay and partner said that he was a little unhappy he got a medium and not a rare steak, she apologised and he said it’s fine, I will still eat it but the young lad has barely communicated. and that’s not great. She explained they worked long hours etc. It’s more nods and “mm-hmms” etc. We ate the food. She didn’t look happy. None of them did tbh. To me, as an outsider, they looked under 18. There were people who were in after us and they’ve been in, ordered, paid and gone. The business needs to really change how they operate and they can’t say they’re busy because it was quiet when we arrived. The “chef” asked us what we wanted from the situation and insinuated we wanted a free meal. We said no, we will pay what was appropriate for the poor service we received. He also said my partner should have sent the steak back and he would have made another but my partner said no, because one he would have waited another 45 minutes for food and two, he wasn’t going to waste the food. He did take money off the bill and we left
TK A
Okay so, we were staying nearby and needed to have some tea and saw pizza and thought brilliant, came in and it looked great, well presented but there was no indication of whether to wait to be seated or anything so we stayed where we were and waited. A young man came over. Barely said a word except to basically let us sit anywhere, so we did. The window had a small collection of dead flies but that doesn’t put me off my food. He very quietly asked us what we’d like to drink, we gave our order, he went off. Twenty minutes later, we got our drinks and he apologised about the wait (it was mostly quiet) then ordered our starters and main and made sure he heard exactly what we would like. Waited another half an hour. Thoroughly enjoyed the starters. Garlic mushrooms with dough balls and garlic bread. Lovely food, so nearly 45-ish minutes go by and a young lass comes to the table with the wrong order, they’re going around tables trying to find out where it is. I’m sort of losing patience by then, I won’t lie and nearly asked hubby to pay for what we had and leave. He wanted to just give benefit of the doubt. The food came, my hubby ordered T-bone steak rare, it was medium, and I had to ask if my side was coming, they brought it no problem and they asked us if food was okay and partner said that he was a little unhappy he got a medium and not a rare steak, she apologised and he said it’s fine, I will still eat it but the young lad has barely communicated. and that’s not great. She explained they worked long hours etc. It’s more nods and “mm-hmms” etc. We ate the food. She didn’t look happy. None of them did tbh. To me, as an outsider, they looked under 18. There were people who were in after us and they’ve been in, ordered, paid and gone. The business needs to really change how they operate and they can’t say they’re busy because it was quiet when we arrived. The “chef” asked us what we wanted from the situation and insinuated we wanted a free meal. We said no, we will pay what was appropriate for the poor service we received. He also said my partner should have sent the steak back and he would have made another but my partner said no, because one he would have waited another 45 minutes for food and two, he wasn’t going to waste the food. He did take money off the bill and we left
Stevie B
My son is a fussy eater but he loved the pizza here. I had ham tagliatelle and my wife had the lasagne. We all shared a garlic bread and olives. Everything was cooked to perfection and the flavours were rich, but in a good way - they're clearly not skimping on the herbs, and everything tasted fresh. The owner was a good laugh and had good banter with us and my son. An unexpected gem in a small town - highly recommended.
We visited this restaurant when visiting family in Bala, what an absolutely awful experience, the food tasted absolutely vile, the only decent thing was the garlic bread. having looked into this restaurant and the owner of this establishment, he has already been fined thousands for keeping well out of date food (please look him up on google), i am not sure how he is allowed to trade anymore and i will be reporting him before someone gets seriously ill. Seriously AVOID this place...
Navigator24829366312
It's great for a night out. I went on Saturday and had a lot of fun with my mates. Very nice staff. Waiting time for food was a little long but definetly worth it. I recommend the pizza. Best place to go for a good pizza in bala. Definetly recommend the place
helenpZ3781DC
Lovely food with quick and polite service, the owner was super helpful with information. The pizza was great and the dough balls with twisted herbs inside was beautiful! Loved this!!
Gareth E
Best food I have ever had, margarita is next level, lovely location in bala lovely place and lovely staff , it's a must try
Dadda24
Dreadful service, food that had clearly gone off it tasted sour and awful, dreadful management who were extremely rude, the waiting staff have clearly not been trained at all. This is the worst restaurant we have ever visited!!!! Avoid at all costs!!!!!!!
Shocking food, slow service. I've had beer pizzas from a
The spaghetti Bolognese is delicious, the best I have ever
Van buiten mooi, van binnen een rommeltje. Het eten is veel echter loopt de olie uit de pasta. Leuk jong personeel loopt als een kip zonder kop rond, echter doet wel hun best. Leiding mist.De prijs vind ik te hoog voor de kwaliteit (steak en pasta met een bier en fris £51) daarnaast moesten wij £1 Card belasting (? ?) extra betalen.Al met al, Tip, ga naar de take away doner/pizza aan de overkant.
Very slow service took 50 minutes to get our food after ordering. Then the pizza were ok but the pasta was very oily (see picture) and they couldn’t find any cheese. The toilets were in disrepair.Parking: Very limited street parking
Seated for 30 minutes before a new entrant was seated beside us and had their drinks order taken immediately. The only switched on front of house member of staff, I believe to be the bartender, noticed the issue and rushed over to take a drinks order. I believe the other front of house member of staff managed to eat a staff meal at the bar while we finally received drinks. After the newly seated table had their food orders taken, we finally had our offer of a drinks order and subsequent food order taken. Sat for about 20 minutes until the table next door received their food, assumed ours would arrive soon. It did not. A member of kitchen staff then came out from the kitchen and engaged in friendly chit chat with the only other two tables besides us for the rest of the night. Decided however long waiting was enough, offered to pay the bartender for the drinks order and she apologised and confirmed our departure with the chef/owner who waived our bill. I believe the bartender tried her best but was let down by the rest of her team at the venue.
Arrived in the area for a few days having a wonder though the little village looking for somewhere to eat saw this little pizza place. Greater by a young lad who showed us to our table and asked if we'd like anything to drink, took our food order where we waited about 15 mins for our food which came fresh and hot. Food was delicious and the cheesy garlic bread was to die for .Kid-friendliness: High chairs available
Food was decent, owner/manager was an arrogant so and so. Treating staff disgustingly and seemed to be in cloud cukkoo land. Drinks took forever to arrive however was hot and tasty. Could tell it must have been made in advance. Beer was disgusting so said I was not paying for it so it got knocked off the bill. Staff seemed not to be able to do right for wrong in eyes of the awful manager/awful.
Okay so, we were staying nearby and needed to have some tea and saw pizza and thought brilliant, came in and it looked great, well presented but there was no indication of whether to wait to be seated or anything so we stayed where we were and waited. A young man came over. Barely said a word except to basically let us sit anywhere, so we did. The window had a small collection of dead flies but that doesn’t put me off my food. He very quietly asked us what we’d like to drink, we gave our order, he went off. Twenty minutes later, we got our drinks and he apologised about the wait (it was mostly quiet) then ordered our starters and main and made sure he heard exactly what we would like. Waited another half an hour. Thoroughly enjoyed the starters. Garlic mushrooms with dough balls and garlic bread. Lovely food, so nearly 45-ish minutes go by and a young lass comes to the table with the wrong order, they’re going around tables trying to find out where it is.I’m sort of losing patience by then, I won’t lie and nearly asked hubby to pay for what we had and leave. He wanted to just give benefit of the doubt. The food came, my hubby ordered T-bone steak rare, it was medium, and I had to ask if my side was coming, they brought it no problem and they asked us if food was okay and partner said that he was a little unhappy he got a medium and not a rare steak, she apologised and he said it’s fine, I will still eat it but the young lad has barely communicated. and that’s not great. She explained they worked long hours etc. It’s more nods and “mm-hmms” etc. We ate the food. She didn’t look happy. None of them did tbh. To me, as an outsider, they looked under 18. There were people who were in after us and they’ve been in, ordered, paid and gone. The business needs to really change how they operate and they can’t say they’re busy because it was quiet when we arrived. The “chef” asked us what we wanted from the situation and insinuated we wanted a free meal. We said no, we will pay what was appropriate for the poor service we received. He also said my partner should have sent the steak back and he would have made another but my partner said no, because one he would have waited another 45 minutes for food and two, he wasn’t going to waste the food. He did take money off the bill and we left
Okay so, we were staying nearby and needed to have some tea and saw pizza and thought brilliant, came in and it looked great, well presented but there was no indication of whether to wait to be seated or anything so we stayed where we were and waited. A young man came over. Barely said a word except to basically let us sit anywhere, so we did. The window had a small collection of dead flies but that doesn’t put me off my food. He very quietly asked us what we’d like to drink, we gave our order, he went off. Twenty minutes later, we got our drinks and he apologised about the wait (it was mostly quiet) then ordered our starters and main and made sure he heard exactly what we would like. Waited another half an hour. Thoroughly enjoyed the starters. Garlic mushrooms with dough balls and garlic bread. Lovely food, so nearly 45-ish minutes go by and a young lass comes to the table with the wrong order, they’re going around tables trying to find out where it is. I’m sort of losing patience by then, I won’t lie and nearly asked hubby to pay for what we had and leave. He wanted to just give benefit of the doubt. The food came, my hubby ordered T-bone steak rare, it was medium, and I had to ask if my side was coming, they brought it no problem and they asked us if food was okay and partner said that he was a little unhappy he got a medium and not a rare steak, she apologised and he said it’s fine, I will still eat it but the young lad has barely communicated. and that’s not great. She explained they worked long hours etc. It’s more nods and “mm-hmms” etc. We ate the food. She didn’t look happy. None of them did tbh. To me, as an outsider, they looked under 18. There were people who were in after us and they’ve been in, ordered, paid and gone. The business needs to really change how they operate and they can’t say they’re busy because it was quiet when we arrived. The “chef” asked us what we wanted from the situation and insinuated we wanted a free meal. We said no, we will pay what was appropriate for the poor service we received. He also said my partner should have sent the steak back and he would have made another but my partner said no, because one he would have waited another 45 minutes for food and two, he wasn’t going to waste the food. He did take money off the bill and we left
My son is a fussy eater but he loved the pizza here. I had ham tagliatelle and my wife had the lasagne. We all shared a garlic bread and olives. Everything was cooked to perfection and the flavours were rich, but in a good way - they're clearly not skimping on the herbs, and everything tasted fresh. The owner was a good laugh and had good banter with us and my son. An unexpected gem in a small town - highly recommended.
Restaurantji Recommends
We visited this restaurant when visiting family in Bala, what an absolutely awful experience, the food tasted absolutely vile, the only decent thing was the garlic bread. having looked into this restaurant and the owner of this establishment, he has already been fined thousands for keeping well out of date food (please look him up on google), i am not sure how he is allowed to trade anymore and i will be reporting him before someone gets seriously ill. Seriously AVOID this place...
It's great for a night out. I went on Saturday and had a lot of fun with my mates. Very nice staff. Waiting time for food was a little long but definetly worth it. I recommend the pizza. Best place to go for a good pizza in bala. Definetly recommend the place
Lovely food with quick and polite service, the owner was super helpful with information. The pizza was great and the dough balls with twisted herbs inside was beautiful! Loved this!!
Best food I have ever had, margarita is next level, lovely location in bala lovely place and lovely staff , it's a must try
Dreadful service, food that had clearly gone off it tasted sour and awful, dreadful management who were extremely rude, the waiting staff have clearly not been trained at all. This is the worst restaurant we have ever visited!!!! Avoid at all costs!!!!!!!