Great service, somehow I messed up, thinking I'd completed my order for a pizza as well as some sides. The confirmation came but just the sides. I called the store and they went above and beyond to resolve it, suggested I order the pizza as a collection and they would pair up the pizza with the sides delivery. Did this which didn't quite work but at no extra cost they sent the sides and pizza to my house in two separate cars, one after the other. Great customer service.
Michael P
Pizza always fantastic and by far the best in Barry. We order every Friday.and never had a bad pizza.
Paul Bluett
Lovely pizza, really enjoyed it
Florin Zarnescu
Best pizza in town, if you can ask that Rob the pizza chef in there to make you the pizza, you can call it majestic. Also, he is a bit hot?
Stephen Powell
Ordered my food almost 2 hrs ago and still haven’t received my order dreadful. Will never again order food from here
Mark Merrett
the Pizza Base & Sauce is better & they do them better putting Cheese ? on Top
Craig Scott
Tried to order a pizza and they wouldn't take cash cos of covid,absolute joke,it's companies like this that will send us back to lockdown,none of the staff had masks or gloves on,joke shop
Melanie Parsons
Pizza swimming in grease.Tasteless and very little toppings, even tho we paid for extra.
Got out of Barry island late, the team in papa’s where very nice and help us to a nice meal even if we made them close later. Smiles and great service.
danny G
Normally I get a good fast service, but tonight their website screwed up my order and I had attitude from the assistant manager who blatantly said “it’s not my problem” and didn’t want to resolve it. I also had the shift manager shouting over me and literally laughed down the phone at me on 3 occasions. Head office will be notified Monday.
Kathryn Lewis
Moved into a new house so the address didn’t show up on the website. Spoke to Rob on the telephone who could not have been friendlier or more helpful. My signal was awful but he was very patient and kept trying until we managed to sort out my order.
Allan Norris
As my regular pizza palace was closed I took the (extremely poor) decision to use Papa Johns in Barry. I ordered my pizza through the UberEats app at 20.02 and it advised my pizza was due to be delivered between 20.35-20.55. I kept an eye on it and when it was 20.45 it was showing as out for delivery and as I live about a mile away i thought it wouldn’t be long… how wrong was I! At 21.05 I called the store, just in case something had happened to the driver, maybe an accident, fallen into a portal to another dimension or alien abduction. It was, however none of these. My pizza, that was cooked and on the way to me actually wasn’t, the manager advised that it was very busy and that mine was still waiting to be made (though obviously to fiddle their Uber figures) they’d marked it as done. I requested it be cancelled, a as I wasn’t willing to wait 2HOURS for a pizza and they said they would and refund me…. THEY DIDN’T!!!! They actually, around an hour later marked it as having been delivered!!! I complained to Papa John’s directly via social media and they gave no f**ks as I’d purchased it through a 3rd party. Luckily Uber refunded me the following day. DO NOT EVER USE THIS SH*TSHOW
Daniel Sinclair
Imagine 'cheap and cheerful', but it's opposite day.For what you get, it's a bit of a ripoff.The crust for the pizza has decent texture, but the flavour is just not there. It's a bland vehicle to deliver a miserly amount of toppings. It's not even an exciting vehicle in the metaphor either.It'd be like someone bumping a Honda Civic of flavour into a wall at 5mph after buying it for twice its value at a dealership.Even the desserts and sides can't save it. They're just as expensive and utterly average.The staff are friendly at least. It's a shame they can't be allowed to cook anything more than the pre-assigned guff that the upper management of the franchise dictates.There's better choices to be had in Barry.
Great service, somehow I messed up, thinking I'd completed my order for a pizza as well as some sides. The confirmation came but just the sides. I called the store and they went above and beyond to resolve it, suggested I order the pizza as a collection and they would pair up the pizza with the sides delivery. Did this which didn't quite work but at no extra cost they sent the sides and pizza to my house in two separate cars, one after the other. Great customer service.
Pizza always fantastic and by far the best in Barry. We order every Friday.and never had a bad pizza.
Lovely pizza, really enjoyed it
Best pizza in town, if you can ask that Rob the pizza chef in there to make you the pizza, you can call it majestic. Also, he is a bit hot?
Ordered my food almost 2 hrs ago and still haven’t received my order dreadful. Will never again order food from here
the Pizza Base & Sauce is better & they do them better putting Cheese ? on Top
Tried to order a pizza and they wouldn't take cash cos of covid,absolute joke,it's companies like this that will send us back to lockdown,none of the staff had masks or gloves on,joke shop
Pizza swimming in grease.Tasteless and very little toppings, even tho we paid for extra.
Best pizza in Barry!
Good pizza
Restaurantji Recommends
Got out of Barry island late, the team in papa’s where very nice and help us to a nice meal even if we made them close later. Smiles and great service.
Normally I get a good fast service, but tonight their website screwed up my order and I had attitude from the assistant manager who blatantly said “it’s not my problem” and didn’t want to resolve it. I also had the shift manager shouting over me and literally laughed down the phone at me on 3 occasions. Head office will be notified Monday.
Moved into a new house so the address didn’t show up on the website. Spoke to Rob on the telephone who could not have been friendlier or more helpful. My signal was awful but he was very patient and kept trying until we managed to sort out my order.
As my regular pizza palace was closed I took the (extremely poor) decision to use Papa Johns in Barry. I ordered my pizza through the UberEats app at 20.02 and it advised my pizza was due to be delivered between 20.35-20.55. I kept an eye on it and when it was 20.45 it was showing as out for delivery and as I live about a mile away i thought it wouldn’t be long… how wrong was I! At 21.05 I called the store, just in case something had happened to the driver, maybe an accident, fallen into a portal to another dimension or alien abduction. It was, however none of these. My pizza, that was cooked and on the way to me actually wasn’t, the manager advised that it was very busy and that mine was still waiting to be made (though obviously to fiddle their Uber figures) they’d marked it as done. I requested it be cancelled, a as I wasn’t willing to wait 2HOURS for a pizza and they said they would and refund me…. THEY DIDN’T!!!! They actually, around an hour later marked it as having been delivered!!! I complained to Papa John’s directly via social media and they gave no f**ks as I’d purchased it through a 3rd party. Luckily Uber refunded me the following day. DO NOT EVER USE THIS SH*TSHOW
Imagine 'cheap and cheerful', but it's opposite day.For what you get, it's a bit of a ripoff.The crust for the pizza has decent texture, but the flavour is just not there. It's a bland vehicle to deliver a miserly amount of toppings. It's not even an exciting vehicle in the metaphor either.It'd be like someone bumping a Honda Civic of flavour into a wall at 5mph after buying it for twice its value at a dealership.Even the desserts and sides can't save it. They're just as expensive and utterly average.The staff are friendly at least. It's a shame they can't be allowed to cook anything more than the pre-assigned guff that the upper management of the franchise dictates.There's better choices to be had in Barry.