Slow service food cold coffee took age to arrive not
Elizabeth Van Ek
The counter had a few customers waiting to be served but as it was a new person on the till things were a little slow. Not a terrible inconvenience.However after paying for drinks they did not make them.The 2nd person on the counter left the new person on their own who was clearly overwhelmed. The queue kept building and there was no sight of the 2nd person. The newbie went looking for them and was nowhere to be found. Several customers walked out. Only after a manager turned up did the 2nd person go back to the counter. I then asked where our drinks where. To which I was asked, oh you haven't had them?The drinks were made by this somewhat sulky 2nd person and were not hot at all.I personally would not bother with this store at all. Plenty of other coffee shops to chose from in Brecon.I felt really let down.
helen phillips
Visited yesterday. It was busy but service was painfully slow. That’s not my real complaint though. Cutlery was filthy and I witnessed a member of staff drop cleaning cloths on the floor three or four times and the put them back on the counter?
Hammad Parwaiz
Fast service. Nice atmosphere. Friendly staff. Parking is a nightmare. Had to use the pay and display at Morrisons and walk to the shop
Jessie Cawse
Guy was on his own and it was so busy but he stayed calm and was extremely friendly. Xx
Charles Willcock
A good place to stop for a break if you are travelling through this part of Wales.
Bernard Foster
You know what it tastes like
spudd13666
We love a costa, so while camping we ventured into town to have one. The barista was working alone due to team shortage, however, guest by guest he knocked it out of the park, working alone is tough especially with a busy shop, but he cracked on. Good on him and I hope the team shortage is sorted. The coffees were lovely, so quality was not impaired. Take care my man!
joseph evans
Good coffee/tea and cold drinks they do have snacks and some food I'd say good for a light bite
Ken Fryer
Location good - can park a couple of motorcycles outside and keep an eye on them ?.Parking: Place for a couple of motorcycles just outside. Very limited for cars.
Staff were helpful and friendly food was good and coffee was good as well
Susan Brown
The staff was very polite. The store was clean, and service was good.
Karen Mellors
A lovely clean and well maintained cafe with good quality coffee and food items.However, it is your hard working staff which are your best asset. Their customer service is exceptional, nothing is to much trouble. Literally its service with a smile.As they suggest excellent leadership comes from the top and your manager Mark certainly warrants this title.
Tina Wakeling
We called in 3 times today whilst out enjoying this years Bells Of Brecon.The staff are absolutely amazing..they have been flat out all day today serving the busy crowds, and have been extremely polite, and have given 100 % cutomer service to everyone ..well done to the lovely Lauren, Mair, Lewis and the 2 hot boys Mark and Jamie ?You are all certainly a credit to Costa.We will definitely be coming back in December.
Beverley Bater
Lovely coffee, friendly staff, Lewis was checking all was ok with everyone great service. Thank you.
Slow service food cold coffee took age to arrive not
The counter had a few customers waiting to be served but as it was a new person on the till things were a little slow. Not a terrible inconvenience.However after paying for drinks they did not make them.The 2nd person on the counter left the new person on their own who was clearly overwhelmed. The queue kept building and there was no sight of the 2nd person. The newbie went looking for them and was nowhere to be found. Several customers walked out. Only after a manager turned up did the 2nd person go back to the counter. I then asked where our drinks where. To which I was asked, oh you haven't had them?The drinks were made by this somewhat sulky 2nd person and were not hot at all.I personally would not bother with this store at all. Plenty of other coffee shops to chose from in Brecon.I felt really let down.
Visited yesterday. It was busy but service was painfully slow. That’s not my real complaint though. Cutlery was filthy and I witnessed a member of staff drop cleaning cloths on the floor three or four times and the put them back on the counter?
Fast service. Nice atmosphere. Friendly staff. Parking is a nightmare. Had to use the pay and display at Morrisons and walk to the shop
Guy was on his own and it was so busy but he stayed calm and was extremely friendly. Xx
A good place to stop for a break if you are travelling through this part of Wales.
You know what it tastes like
We love a costa, so while camping we ventured into town to have one. The barista was working alone due to team shortage, however, guest by guest he knocked it out of the park, working alone is tough especially with a busy shop, but he cracked on. Good on him and I hope the team shortage is sorted. The coffees were lovely, so quality was not impaired. Take care my man!
Good coffee/tea and cold drinks they do have snacks and some food I'd say good for a light bite
Location good - can park a couple of motorcycles outside and keep an eye on them ?.Parking: Place for a couple of motorcycles just outside. Very limited for cars.
Restaurantji Recommends
Staff were helpful and friendly food was good and coffee was good as well
The staff was very polite. The store was clean, and service was good.
A lovely clean and well maintained cafe with good quality coffee and food items.However, it is your hard working staff which are your best asset. Their customer service is exceptional, nothing is to much trouble. Literally its service with a smile.As they suggest excellent leadership comes from the top and your manager Mark certainly warrants this title.
We called in 3 times today whilst out enjoying this years Bells Of Brecon.The staff are absolutely amazing..they have been flat out all day today serving the busy crowds, and have been extremely polite, and have given 100 % cutomer service to everyone ..well done to the lovely Lauren, Mair, Lewis and the 2 hot boys Mark and Jamie ?You are all certainly a credit to Costa.We will definitely be coming back in December.
Lovely coffee, friendly staff, Lewis was checking all was ok with everyone great service. Thank you.