New River

4 Chepstow Rd, Caldicot
01291 420839

Recent Reviews

Mark K

One of the better Chinese take outs in

M693VCchloep

Terrible service, then a mix up that then lead to a further 20 min wait and cold food! Won't be back

Eleanor Webb

Worst chinese we've ever had.Curry sauce was so thick we couldn't pour it...absolutely tasteless.Couldn't finish the meal - don't waste your money.

Wendy Hussey

Food awful the chicken curry was like jelly you could of sliced it, no prawns in the house special fried rice, complained but were told to go elsewhereVegetarian options: Option available

Kenny Roberts

Absolutely stunning! We’ve just moved here and will definitely be ordering again! The box meals are perfect. 10/10!

Nomad62657332027

We have been regularly ordering from this takeaway for a while now, we’ve never had any issues the food has all ways been hot and tasty and delivery drivers have always been pretty efficient for your standard takeaway. However our most recent order has been a complete anomaly. We ordered at around 7:30pm and waited patiently as it was a Friday night and assumed they would be quite busy. When we next checked the time it had been over 3 hours since we placed our order and nothing had arrived by then it was only a few minutes from their closing time and decided to not bother calling and attempt to get a refund. It was disappointing seems as we’ve never had a bad experience and have always enjoyed the food they send out…

Scott James

normally go to New Garden, but was told about the share box so thought i would give it a go. paid £14.50 for a salt and pepper share box and a curry sauce. Absolutely disgusting! took over an hour 1/2 for delivery when was told 45 minutes. I had to ring up New River was put on hold for 5 minutes to be told it’s on its way. Food was cold, greasy and portion size was very poor for what you paid for. 2 chicken balls, 2 ribs, 2 chicken bits and hand fall of chips. The curry sauce i paid extra for was probably the nicest thing that came hot and tasty !!! had to reheat our food before eating ! would not recommend this take away at all. i will be sticking to New Garden always… really disappointed!

Georgia Davies

Nice food and the lady on the phone was very accommodating when we asked to separate sauce from a meal as a special requirement.

Teresa Thomson-Dumayne

I’ve tried all the Chinese in Caldicot and this is the best by far. Will definitely be going again

Culture02941804675

Ordered 5 different meals and they were all very good. Loved the salt and pepper chips. Would definitely order from here again.

Dominic Matthew

So after repeating my order to the very rude and uncooperative child taking my call 4 times it still arrived incorrect. Then when asking for a refund on all of my meals which were untouched she agreed over the phone and then when the driver arrived refused and sent back the one order that was wrong although id already gone on to cook my family a meal for our dinner. I had then asked to speak to a managed to which she denied and then asked for her nsme to file a complaint also refused. Not only this their delivery driver is dragging around her 4 year old son on deliveries gone 9 oclock.. pure shambles

Go44029407468

Absolutely awful. The order took 1.5 hours to get to Undy which would have been ok if it was worth waiting for. Sadly, both meals were awful with poor quality meat, terrible egg fried rice and very poor pancake rolls. Will never order from them again.

John Sinha

We like their box meal with just noodles and shredded crispy chicken in sweet and sour sauce. The beef chow mein is also worth a go.

Madeleine Hillier

People were really rude, didn’t get all my food and rung up to speak to them about it and they said that they know it was all there when it wasn’t. Was said over the phone that she didn’t want to speak to me anymore and passed me over to someone else, who told me that I was lying and it was all there. We did a very big order and was missing a few items. Wouldn’t bother going there again. People rude and food wasn’t even that good.

Richard Bowden

Food late delivery food cold had to reheat so some items do not reheat well they used to be good gone down hill so i doubt if i would recommend them or use again

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