Very poor experience. Booked table for 8 people. When we arrived there was no full size Prosecco bottles available on a Saturday night. Then when it came to order food there was no garlic bread, onion rings, house sharers, chicken dishes, skin on fries to name a few! We were not informed of this when we arrived. Also our food did then arrive in 20 mins however one of our main dishes and our chips to accompany another dish arrived nearly 20 mins later!! All in all really poor experience and not what we have had previously. I appreciate you are closing for refurbishment this month but felt like you already had!
Darren Edwards
A nightmare Bar staff play hide and seek I was in the Bar waiting to be served went into the middle bar no staff then went into the the executive lounge no staff but can hear them talking absolute shambles paying Bar Staff that hide.
Wendy
The young guy at the bar very welcoming indeed which was the first we have ever experienced .
Graham Till
Great food, disappointing no decent ale on draft, only in bottles, & only 1 of them had been in the fridge, rest of bottles were warm.
Helen Park (Parkie30)
A choice of two places, as very last minute. BIG MISTAKE. Busy on arrival, found table. Ordered food, forty five minutes wait. Three of us. One having salmon, a lot of establishments presume everyone want chips. NO option for jacket or boiled potatoes. First meal came out waitress did not know what it was!!!. Took it back. Two meals arrived. Eventually salmon arrived on a HOT skillet, when customer,had mentioned to be served slightly pink, plate changed. No one addressed us to ensure everything was OK. A table adjoining us two had eaten, before the third was even served. Asked for a pint of orange juice and soda,informed by Robbie we do not do pint glasses of that, when we have ordered before. Will NEVER buy food from there again,especially when most comes out of the freezer or prepped.Parking: Two large car parks.Wheelchair accessibility: Wheelchair friendly.
claire harris
Customer service is great. The new menu looks really good, we all had sizzlers, the chicken was lovely, all in all a good meal & good portion. Child’s meal was a good price.
sharon roberts
Excellent service from all staff and very friendly.Parking: Plenty of parking spaces available
kathleen szmaglik
Go very regularly on my own as recently lost my partner and its only 5 mins away from home ..The staff go beyond and above and are fab ...Never yet had a bad deal in there as food is always great ..Great pkace to eat and have a drinkParking: Right outside pub
Linda Smith
This was the 1st time I sampled their food there. It was really nice tbh. The haywain is always busy & a go-to as I work close to this location. So yes, not only do I recommend the Haywain, but I will be going back for further meals over the coming monthsWheelchair accessibility: This is a fully wheelchair friendly establishment, and they're used to serving wheelchair customers on a fairly regular basis
Joanne Edwards
We had a fantastic experience. Food was amazing, the staff were friendly and nothing was too much trouble. Service was quick and no waiting around. There was nothing I could find fault withParking: Plenty of parking spots.Kid-friendliness: There were plenty of children there.Wheelchair accessibility: There was wheelchair access.
A really lucky find in Caldicot. Excellent & friendly service from great staff behind the bar. We're both vegetarian & can thoroughly recommend the veggie burger option.We brought our dog and were directed to the dog friendly bar which is separate to the main bar. Not only is there a dog section but also there are four meal choices from the dog menu. Our dog is pretty fussy but we took a punt on the chicken & rice option, she literally woofed it down. All provided with amazing value too.Vegetarian options: Great vegetarian choiceParking: Loads of parking on site
nickyh372016
Jane and the team at the Haywain are always so accommodating and can never do enough for you. Food was amazing as per usual. Always look forward to a visit here.
Ashley Pearce
we came in for a bit of warmth and a chat regarding some work we had been doing in the area and we spoke with lovely lady Luisha ~(apologies if i have spelt your name incorecctly). She was very welcoming, polite and very customer obsessed! what a pleasure to have working for you. She deserves alot of recognition.i am not usually one to write reviews but from going into many pubs and restaurants this young lady really stood out! Thank you again Luisha
Colin Rumble
THE venue was well layed out the meals were hot and good value and the staff were very friendly especially HelenParking: Around about 50 spaces
Sarah Bennett
I have visited the haywain on a few occasions lately both with friends and family. Have been very impressed on both occasions, great service, yummy food and the staff go above and beyond to look after all your needs. Can’t wait to come back. Well done to all. ?
Very poor experience. Booked table for 8 people. When we arrived there was no full size Prosecco bottles available on a Saturday night. Then when it came to order food there was no garlic bread, onion rings, house sharers, chicken dishes, skin on fries to name a few! We were not informed of this when we arrived. Also our food did then arrive in 20 mins however one of our main dishes and our chips to accompany another dish arrived nearly 20 mins later!! All in all really poor experience and not what we have had previously. I appreciate you are closing for refurbishment this month but felt like you already had!
A nightmare Bar staff play hide and seek I was in the Bar waiting to be served went into the middle bar no staff then went into the the executive lounge no staff but can hear them talking absolute shambles paying Bar Staff that hide.
The young guy at the bar very welcoming indeed which was the first we have ever experienced .
Great food, disappointing no decent ale on draft, only in bottles, & only 1 of them had been in the fridge, rest of bottles were warm.
A choice of two places, as very last minute. BIG MISTAKE. Busy on arrival, found table. Ordered food, forty five minutes wait. Three of us. One having salmon, a lot of establishments presume everyone want chips. NO option for jacket or boiled potatoes. First meal came out waitress did not know what it was!!!. Took it back. Two meals arrived. Eventually salmon arrived on a HOT skillet, when customer,had mentioned to be served slightly pink, plate changed. No one addressed us to ensure everything was OK. A table adjoining us two had eaten, before the third was even served. Asked for a pint of orange juice and soda,informed by Robbie we do not do pint glasses of that, when we have ordered before. Will NEVER buy food from there again,especially when most comes out of the freezer or prepped.Parking: Two large car parks.Wheelchair accessibility: Wheelchair friendly.
Customer service is great. The new menu looks really good, we all had sizzlers, the chicken was lovely, all in all a good meal & good portion. Child’s meal was a good price.
Excellent service from all staff and very friendly.Parking: Plenty of parking spaces available
Go very regularly on my own as recently lost my partner and its only 5 mins away from home ..The staff go beyond and above and are fab ...Never yet had a bad deal in there as food is always great ..Great pkace to eat and have a drinkParking: Right outside pub
This was the 1st time I sampled their food there. It was really nice tbh. The haywain is always busy & a go-to as I work close to this location. So yes, not only do I recommend the Haywain, but I will be going back for further meals over the coming monthsWheelchair accessibility: This is a fully wheelchair friendly establishment, and they're used to serving wheelchair customers on a fairly regular basis
We had a fantastic experience. Food was amazing, the staff were friendly and nothing was too much trouble. Service was quick and no waiting around. There was nothing I could find fault withParking: Plenty of parking spots.Kid-friendliness: There were plenty of children there.Wheelchair accessibility: There was wheelchair access.
Restaurantji Recommends
A really lucky find in Caldicot. Excellent & friendly service from great staff behind the bar. We're both vegetarian & can thoroughly recommend the veggie burger option.We brought our dog and were directed to the dog friendly bar which is separate to the main bar. Not only is there a dog section but also there are four meal choices from the dog menu. Our dog is pretty fussy but we took a punt on the chicken & rice option, she literally woofed it down. All provided with amazing value too.Vegetarian options: Great vegetarian choiceParking: Loads of parking on site
Jane and the team at the Haywain are always so accommodating and can never do enough for you. Food was amazing as per usual. Always look forward to a visit here.
we came in for a bit of warmth and a chat regarding some work we had been doing in the area and we spoke with lovely lady Luisha ~(apologies if i have spelt your name incorecctly). She was very welcoming, polite and very customer obsessed! what a pleasure to have working for you. She deserves alot of recognition.i am not usually one to write reviews but from going into many pubs and restaurants this young lady really stood out! Thank you again Luisha
THE venue was well layed out the meals were hot and good value and the staff were very friendly especially HelenParking: Around about 50 spaces
I have visited the haywain on a few occasions lately both with friends and family. Have been very impressed on both occasions, great service, yummy food and the staff go above and beyond to look after all your needs. Can’t wait to come back. Well done to all. ?