Dietary restrictions: Beware if you're a coeliac and order gluten free bread. They mix it up with real bread!
D W
BEWARE Cross Hands, Carmarthenshire Branch!I regularly visit the Subway branch in Cross Hands, and consistently order the same two subs each time. One is for normal bread, the other is Gluten Free. After visiting this store yesterday my wife who is a celiac became violently ill from taking a bite of her supposedly gluten free bread. This was not the case and she was served a regular bread sub.I have tried to speak to the store vendor only to be told "No sorry, didn't happen"! My wife must have made all the symptoms up I suppose, if that's the case then she put on a hell of a show to be fair.I will take my regular business to the Ammanford branch instead from here on.
Mr Martin
Not great experience. Staff very miserable and unfriendly, chatted with others in the queue who noted a particular staff member as “harsh”. Food was just OK, nothing like it used to be. This branch needs staff training in customer service.Note to staff: Just leave if you are not happy with the job that you wanted and applied for. Smile, be friendly, it will make your day go quicker and make me want to come back, which I currently don’t.
Ethan Preston
amazing customer service, very friendly, efficient workers, shout out to, Tim and Josh legends.
AJ_ BoVangles
Loved the idea, choice, service and the food ... never been before ... had the breakfast ?
Ellieee D
Absolutely disgusting attitude on the 2 girls working in this subway. The managers should seriously re think who they are hiring as I’ve never met someone so rude. Was supposed to sit in but the atmosphere given off by the 2 girls was indescribable. Do better with your staff they are awful.
Richard Geraghty
No change great food. Dissatisfied with their Neath Branch, we were not allowed to eat in after 5.30, with an excuse of they had to sanitise the tables and chairs, all be it was open until 8 o'clock, surly something that should be done after they close if that important, not good practice.Disappointing this time around no working tills taking only cash, which lead to customers walking out and not buying, needs to be addressed quickly by the company. Staff appeared to be frustrated by this and under unnecessary pressure.Parking: Good.Wheelchair accessibility: Fine no problem at all.
Amazing as
Dietary restrictions: Beware if you're a coeliac and order gluten free bread. They mix it up with real bread!
BEWARE Cross Hands, Carmarthenshire Branch!I regularly visit the Subway branch in Cross Hands, and consistently order the same two subs each time. One is for normal bread, the other is Gluten Free. After visiting this store yesterday my wife who is a celiac became violently ill from taking a bite of her supposedly gluten free bread. This was not the case and she was served a regular bread sub.I have tried to speak to the store vendor only to be told "No sorry, didn't happen"! My wife must have made all the symptoms up I suppose, if that's the case then she put on a hell of a show to be fair.I will take my regular business to the Ammanford branch instead from here on.
Not great experience. Staff very miserable and unfriendly, chatted with others in the queue who noted a particular staff member as “harsh”. Food was just OK, nothing like it used to be. This branch needs staff training in customer service.Note to staff: Just leave if you are not happy with the job that you wanted and applied for. Smile, be friendly, it will make your day go quicker and make me want to come back, which I currently don’t.
amazing customer service, very friendly, efficient workers, shout out to, Tim and Josh legends.
Loved the idea, choice, service and the food ... never been before ... had the breakfast ?
Absolutely disgusting attitude on the 2 girls working in this subway. The managers should seriously re think who they are hiring as I’ve never met someone so rude. Was supposed to sit in but the atmosphere given off by the 2 girls was indescribable. Do better with your staff they are awful.
No change great food. Dissatisfied with their Neath Branch, we were not allowed to eat in after 5.30, with an excuse of they had to sanitise the tables and chairs, all be it was open until 8 o'clock, surly something that should be done after they close if that important, not good practice.Disappointing this time around no working tills taking only cash, which lead to customers walking out and not buying, needs to be addressed quickly by the company. Staff appeared to be frustrated by this and under unnecessary pressure.Parking: Good.Wheelchair accessibility: Fine no problem at all.
Great food ?
Food ok staff
Restaurantji Recommends
My family was very pleased with the quality of the food and service provided. My son enjoyed his sandwich so much he wants to come back next week.
First time the 3 of us have tried this store.. Excellent service and food.
Good food, as always.
Great food, great staff, my order is always the same, and I'm never disappointed, great work guys.
Yum subway quick easy