McDonald's

Trostre Retail Park, Llanelli
01554 774469

Recent Reviews

gareth f

Ordered via app. Every order I've made in the past year has been missing main items (this occasion was mig Mac burger and triple cheeseburger), and cold when delivered.

xd_hoytheboy8 -_-

By far, the most efficient, friendly, clean and well kept mcds I have had the pleasure of eating in. A great team of staff, well done ?

Phased Out

This McDonalds has to be the worst I've visited, can't flag a table because someone will sit at it and get your food delivery, so table service is off the cards.You've got to wait a minimum of half an hour for your food, whilst trying to remember the number the machine never gave you a reciept for and then you don't get so little as an apologie for the pleasure of waiting for this not so fast food.Prioritising every uber driver under the sun has ruined in house service at mcdonalds. We all think it, I've said it!.

Jack Phillips

Thought a 3rd McDonald’s near me was pointless until I tried it. Very much outperforms the older ones. Keep it up !

Carla Walters

I’m sick of ordering food from this restaurant. The order is wrong 100% of the time and the food is always cold . It’s hard to believe that somewhere as useless as this place are still having customers.

Steven Rees

Food as consistent as always, and you know exactly what your getting. Fast, efficient

Tim Duffy

Shocking drive thru 1 window serving 3 cars to 1 on second lane. Became clear at pay window as red head girl too busy playing on phone. 4/12/23 @ 19.00 in the evening . Waited 8 minutes for food. Served drinks and ice cream first. So warm icecream cold coffee and food. Well done.

Nadine Goddard

Not the best I've been to, a lot of teens ruining kids' experiences! Food not always correct or even warm, waiting times for food from drive thru is ridiculous. App order inside and out is great though!Dietary restrictions: They will help with dietary requirements but when you have lactose intolerance and not a vegan, we can't have vegan cheese on a beef burger!Parking: People use disabled and parent bays when they don't have a blue badge or children, so I can't park anywhere safe.Kid-friendliness: There are kids tablets in store but the teens and young people who go to sit and cause concern is awful. One teen vaped in store while my child was eating.

Megan Jenkins

I am a nine year old girl and today I spent my own money on a happy meal for a squish mallow I’m very upset as I was given a book

Matt Lewis

It's McDonald's ?Awful food, awful service, gloomy atmosphere, gone are the days where you could go to McDonald's for a treat and see kids having parties. Everyone smiling, now we go there the food is drab, staff look like they want to shoot themselves, not a smile in sight. And the place is full of troublesome teenagers with foul mouths ?

Firey from BFDI

WHY? JUST WHY? I WANTED A BIG MAC AND FRIES BUT I COULDN'T GET IT. Their stupid fries machine is broken, almost NOTHING available on drinks, and there's gum under the tables. I had to be issued a refund. Also gave me buffalo sauce when I was hanging out with my friends and I wanted sweet N sour. This is the worst McDonald's in Wales, and I got to say these 4 words: burger king is better

P James

I consistently encounter issues with orders, such as missing items or incorrect items. Today, I was informed that the fryer wasn't working after I had already placed my order. I had to wait for 20 minutes with three young children, only to discover that the fryer was out of service. Subsequently, I had to queue up once more for another 10 minutes to obtain a refund. This experience was a disgrace for a restaurant. I won't be returning, and I hope others follow suit.

Ian Burman

Order took 25 minutes to complete. Big Mac was cold and salad had cucumber that were well past their best. Massive queues caused by slow service and possibly the preference seems to be to serve delivery drivers over in person customers.

Katherine Evans

I didn't feel like having anything to eat but my mum had a breakfast muffin and orange juice and I had a coffee the place was really nice inside haven't been into the actual mcdonalds till this day but the only thing that kept annoying my mum and me were the flies around you where your eating not nice yukky! You think that to spend the money they did on doing that place out is that they'd do something better with regards to the flies etc around you and it's not although it's warm weather or the bins so what is it I've remembered from before a good few times with flies there that's a problem i think mcdonalds has pretty much had for a long time down Llanelli.

Just 4 Kills

Had a long day out with the kids and figured we might as well treat the kids to some nuggies. We go in order food, drop £71 on all 7 of us on food, and have it served to table. Food arrives at the table, so we hand out the food and me and the wife sit at a different table for a moment of pease. The restaurant is about 1/4 full and a security guard with a body cam is doing his rounds. Later in the meal 2 young boys walked in, stood next to my daughters and started taking nuggets and the double peels off the food box's. My daughters got upset, my wife shouted at them, both ran off, security nowhere to be seen. Whoever runs this franchise and Llanelli as a whole has a problem. We will never come back to eat at that building again.

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