Estero Lounge

Commerce House, 95-97 Monnow St, Monmouth
01600 714164

Recent Reviews

Lukas Beard

Very good food. Delicious even and very well decorated. However the food is quite pricey and the chip sizes are minuscule. Even so the quality of food makes up for it.

Andrew Channon

Great pub. Just a bit

Benedict Smith

Popped in out the rain for a breakfast. Friendly staff, prompt service and a great breakfast.

Robert Morgans

Lovely place and staff but drinks very

Daphne Van Noort

Our regular "go-to" for breakfast. It's always

Carla A. Martinez

Fabulous place right in the heart of historic Monmouth. Good food, great drinks and fabulous service.Wonderful atmosphere with nice decor. I will be back soon.

Pat Jones

Loved it here!!!! Wonderful atmosphere, love the quirky decor, especially the amazing chandeliers upstairs. Full gluten free menu. Fast service, excellent quality, portions just right.Dietary restrictions: Full gluten free menu , order taken by manager, food labeled GF on the plate. Coeliac's can rest assured of what they are getting. Why can't more restaurants be this good, a shining example of how to get it right

Louise Julyan

Fantastic gluten free menu, best I have ever seen.

Josh S

It’s not very often I leave a bad review, but I had an absolutely awful experience at Estero in Monmouth.Firstly, we were not greeted upon entry and waited for over 10mins before going to find a member of staff to actually see to us. The sign isn’t very accurate advising that they won’t be long.There was 8 of us (plus a baby) eating and each couple ordered separately via the QR code on the table. I would say we all ordered within the same 5 mins, but mine and my partners food arrived at least 15mins, possibly 20mins after everyone else’s which was not great. People did wait initially but we urged them to continue eating to save their meals going cold. By the time our food arrived, everyone else had finished eating.I ordered the fish finger sandwich which was firstly completely cold upon arrival, but the chips were boiling hot so can only assume the sandwich was left waiting for the chips to finish cooking. Inside the fish finger sandwich, there was literally 2 fish fingers, one and a half fish fingers per half. This is shocking, the rest of the sandwich was stuffed with lettuce which also tasted off and did not look good at all. I also ordered onion rings and these were stone cold and rock hard. I ate one and then didn’t bother with the rest.The toilets were in a terrible state, definitely not cleaned regularly as the signage in there suggests and there was also a literal human poo on the floor in the men’s in the toilet cubicle. We did report this to the staff who did apologise, but no one came to sort this in at least the half an hour from us reporting it to us leaving which is quite poor.The service was also really bad. We had a blonde waitress who had a multicoloured lanyard and she seemed to have no personality whatsoever. She slammed the food down upon arrival (not infront of the right person, more next to people for us to sort) and after this she walked off immediately and we couldn’t even get the chance to ask for sauces or anything as she was gone. Throughout the whole meal no one came to ask us how the food was or anything, and as you pre pay on the app there was no staff interaction at all after the food was dropped off.If this was paid for at the end of the meal, I would have objected to paying for the fish finger sandwich due to the fact it was stone cold and a complete rip off having 2 fish fingers in there. I would have also not paid for the onion rings as they were inedible.I left feedback from a email link and also separately emailed the restaurant but have had no one come back to me to even apologise.Based on my experience, I really would not reccomend going here at all.

caroline foster

Come here every time we come up to the Forest of Dean. Absolutely beautiful food, with every single meal we have ever had.

Jonathan Adams

Had a really good breakfast here. It’s a nice place for a treat. The food is great and the staff friendly and helpful. A really good start to the day.

Jon Hancock

Excellent breakfast, friendly attentive staff . All around great experience.

mark brown

Dietary restrictions: Gf menu

Brigid Eakins

Staff friendly, nice surroundings, ordered the lamb, mint tsazike with pitta bread, but got a thick pizza base which wouldn't cut. Understaffed on a busy Blake Theatre night.

Dyfed Bowen

Great atmosphere lovely staff. Good quality

Load More