Visited this McDonald’s today and received rude customer service from a girl taking orders at the drive through ? she was so impatient and blunt. She kept repeating herself when we didn’t answer her question within 2 seconds of her asking, my partner asked what the coffee options were and she replied bluntly with “there’s lots of options, which one would you like”
Alyson Faraday
Yet again ordered fries and coffee cl8ck and serve and yet aga8n fries brought out in try not in a bag (Cross contamination as those plastic boxes dont get cleaned between orders) and the coffee well more like hot milk and only half full even though large was ordered call here on way to work everywhere n always the
Haf and Steve Lane
Popped in to order but there was an issue with the machine printer so we couldn't get an order number.A kind lady, working her first shift, sorted everything and waited with us to ensure all was correct.Food was nice too
Jonny Phillips
It's McDonald's. Pretty sure everyone on the planet knows what it is. Breakfast here was awesome today. Early morning long drive back from Hereford and the food actually tasted fresh rather than sitting in the heater for who knows how long. Ordered in the app and the person who brought food was friendly & happy
Tracy Ashby
No drinks, food not available, wifi poor, struggled to order, luke warm food,, Doors wide open 9pm at night and freezing cold inside, obviously dont want people to stay. Staff member was pleasant, apologised for problems. Not a good
Ghost Soldier
Well we had been on the road a few hours and came across this mc donalds the drive thru was busy and was insidehowever what i did notice is how well the staff were communicating with esch other there was issues with the touch screen order menus and the staff were straight on itWe ordered via the onscreen menu and ive never been served hot food so fast the kids were really happy and even commented that the food was really nice it was table service and the young girl who bought it to is was very friendly and helpfulThis mc donalds is a shining example of how the restaurant should work they put other stores to shameThe bathroom facilities were clean as was the restaurantA huge thank you to you all you do an amazing job you should be aknowledged by the headoffice of which i will be sending an emailYour a very very important part of the mc donalds franchise and you go to show that it can work no matter how big or small the enviroment i truly hope my email and this review goes to the staff at this location get to see thisThank you so much
Dalmatian Dave
Always use this location as convenient to get to. Good parking and food selection sufficient.Kid-friendliness: Spaces for those with kids make this location a convenient option
Tracy A
Arrived at 8pm, wifi poor so struggled to get self serve machines to work. No soft drinks available, special burgers advertised and on nenu but also not available. Staff member was polite and apologised for all the problems. Luke warm meal arrived at the table, it was so cold in there we couldn't wait to leave, other customers getting annoyed and frustrated, doors wide open and freezing inside. Not a good experience, food was poor
Archie Raymond
I'm never upbeat & positive about the place or the food, my Granddaughter wanted a mc flurry but the pus for me is the coffee is good &
Jesters Chameleon
One of the best McDonald's I've been in. Great service, spotlessly clean, great views over the mountains, very spacious... and extremely pleasant Staff. Thank you for making my visit a good experience.
Fast food as you expect. Food was tasty and staff were helpful.
Robert John
Met a good friend here today, very busy drive through and busy restaurant. We had a breakfast Mcmuffin and coffee, we stayed for 3 hours chatting and catching up on recent events. Not once did any member of staff try to move us on. Throughly enjoyed my visit, only complaint the floor seemed slippery, but that may be down to my choice of footwear.
Osian smith
Decided to have drive through, we was kept waiting for 15 min while the queue got bigger and bigger, gave up in the end pulled out and went in, told they we’re waiting for someone’s order. I said why not put them in a bay to keep the queue moving! Some manager told me that if they ask people to wait in the bays then the hold up will still be there?Not if a person who I know next to is jut ordered a coffee? How is that going to hold up the queue.Absolutely shocking it took a total of 40min just to get food.Worse McDonald’s in the area.
David Evans
Food was hot and well presented even though it was extremely busy.
Alfie Proctor
A very interesting McDonald's. Food was nothing more than average, burger and nuggets were a little dry. What makes this McDonald's stand out is the gorgeous mountain views surrounding it. Worth visiting for that alone, but not worth making a detour
Visited this McDonald’s today and received rude customer service from a girl taking orders at the drive through ? she was so impatient and blunt. She kept repeating herself when we didn’t answer her question within 2 seconds of her asking, my partner asked what the coffee options were and she replied bluntly with “there’s lots of options, which one would you like”
Yet again ordered fries and coffee cl8ck and serve and yet aga8n fries brought out in try not in a bag (Cross contamination as those plastic boxes dont get cleaned between orders) and the coffee well more like hot milk and only half full even though large was ordered call here on way to work everywhere n always the
Popped in to order but there was an issue with the machine printer so we couldn't get an order number.A kind lady, working her first shift, sorted everything and waited with us to ensure all was correct.Food was nice too
It's McDonald's. Pretty sure everyone on the planet knows what it is. Breakfast here was awesome today. Early morning long drive back from Hereford and the food actually tasted fresh rather than sitting in the heater for who knows how long. Ordered in the app and the person who brought food was friendly & happy
No drinks, food not available, wifi poor, struggled to order, luke warm food,, Doors wide open 9pm at night and freezing cold inside, obviously dont want people to stay. Staff member was pleasant, apologised for problems. Not a good
Well we had been on the road a few hours and came across this mc donalds the drive thru was busy and was insidehowever what i did notice is how well the staff were communicating with esch other there was issues with the touch screen order menus and the staff were straight on itWe ordered via the onscreen menu and ive never been served hot food so fast the kids were really happy and even commented that the food was really nice it was table service and the young girl who bought it to is was very friendly and helpfulThis mc donalds is a shining example of how the restaurant should work they put other stores to shameThe bathroom facilities were clean as was the restaurantA huge thank you to you all you do an amazing job you should be aknowledged by the headoffice of which i will be sending an emailYour a very very important part of the mc donalds franchise and you go to show that it can work no matter how big or small the enviroment i truly hope my email and this review goes to the staff at this location get to see thisThank you so much
Always use this location as convenient to get to. Good parking and food selection sufficient.Kid-friendliness: Spaces for those with kids make this location a convenient option
Arrived at 8pm, wifi poor so struggled to get self serve machines to work. No soft drinks available, special burgers advertised and on nenu but also not available. Staff member was polite and apologised for all the problems. Luke warm meal arrived at the table, it was so cold in there we couldn't wait to leave, other customers getting annoyed and frustrated, doors wide open and freezing inside. Not a good experience, food was poor
I'm never upbeat & positive about the place or the food, my Granddaughter wanted a mc flurry but the pus for me is the coffee is good &
One of the best McDonald's I've been in. Great service, spotlessly clean, great views over the mountains, very spacious... and extremely pleasant Staff. Thank you for making my visit a good experience.
Restaurantji Recommends
Fast food as you expect. Food was tasty and staff were helpful.
Met a good friend here today, very busy drive through and busy restaurant. We had a breakfast Mcmuffin and coffee, we stayed for 3 hours chatting and catching up on recent events. Not once did any member of staff try to move us on. Throughly enjoyed my visit, only complaint the floor seemed slippery, but that may be down to my choice of footwear.
Decided to have drive through, we was kept waiting for 15 min while the queue got bigger and bigger, gave up in the end pulled out and went in, told they we’re waiting for someone’s order. I said why not put them in a bay to keep the queue moving! Some manager told me that if they ask people to wait in the bays then the hold up will still be there?Not if a person who I know next to is jut ordered a coffee? How is that going to hold up the queue.Absolutely shocking it took a total of 40min just to get food.Worse McDonald’s in the area.
Food was hot and well presented even though it was extremely busy.
A very interesting McDonald's. Food was nothing more than average, burger and nuggets were a little dry. What makes this McDonald's stand out is the gorgeous mountain views surrounding it. Worth visiting for that alone, but not worth making a detour