We enjoyed our meals so much and deserts.Excellant service and very polite. Highly recommended. Can't wait to go again ?
Anna Olesinska
Great customer service and amazing Sunday roast with very tasty gravy. Good choice of sides and drinks
Kirstyn Payne
Absolutely amazing! We came as a family of 9 on Easter Sunday and all the staff we amazing especially Ella who entertained our little boy as he followed her around when she was cleaning tables, she even bought him a little ice cream which made his day. Food was stunning and we will definitely be back.Kid-friendliness: All the staff were so friendly. Ella made a special effort with our little boy, he loved her and she brought him a little ice cream which made his eyes light up .
Amanda Scarfe
Jacket potatoes were powdery, steak overcooked, fries hard, cod fried to long. I gave this place a chance after 2 awful meals about 10 years ago. I won't be back again unless it's just for drinks. The jacket potato issue was reported and free dessert given but unfortunately has made our group of 6 not want to come
Diane Gadd
Staff pleasant and helpful, food served quickly and excellent, and with the 30% off very good price.
Julie Suzanne Smith
Sunday roast today was very disappointing, whilst the veg gravy and Yorkshire pudding were lovely unfortunately the beef wasn’t edible.
Linzi Jobbins
We had an absolute lovely meal I travelled from Swindon to here to celebrate my brother in law birthday I would highly recommend and definitely will be back food, was amazing and Staff went above and beyond to make our evening so special thank you all so muchKid-friendliness: They brought my grandson food really quickly so we could eat our starters
Steve Porter
Only been there twice, first time, soup of the day with crusty bread roll, soup was ok, the bread roll was obviously straight out of the freezer and in the microwave for around an hour, you could build walls with them, I complained, was told "that's how they come"Second time, roast lunch, wife asked if she could have a bit more gravy, was told in a very curt tone, "you'll have to pay extra"!We haven't been back since.
Adam Paul Henry
Friendly staff, fast ordering at the bar and perfectly cooked meals (x3) brought to our table in a short space of time...highly
Sarcasm about requesting alcohol 00 drinks. (Guinness).The majority of the party did eat most of there food.Many items requested from the menu were not available at 6pm on Friday evening.Mixed grill was partly over cooked and extremely tough steak.
Louise Nicholls
Lovely place to eat with family. Staff very friendly .
Sean Dallimore
The Otter has massively improved the food was well cooked and hot and the service was quick and polite.This was a far better experience than I had 4 years ago
Emily Jones
Emily was amazing will definitely be
Rebecca Matthews
Nahum went out of his way to welcome us and provide excellent service. He was friendly and helpful. We come to The Otter often but this was an added pleasure.
We enjoyed our meals so much and deserts.Excellant service and very polite. Highly recommended. Can't wait to go again ?
Great customer service and amazing Sunday roast with very tasty gravy. Good choice of sides and drinks
Absolutely amazing! We came as a family of 9 on Easter Sunday and all the staff we amazing especially Ella who entertained our little boy as he followed her around when she was cleaning tables, she even bought him a little ice cream which made his day. Food was stunning and we will definitely be back.Kid-friendliness: All the staff were so friendly. Ella made a special effort with our little boy, he loved her and she brought him a little ice cream which made his eyes light up .
Jacket potatoes were powdery, steak overcooked, fries hard, cod fried to long. I gave this place a chance after 2 awful meals about 10 years ago. I won't be back again unless it's just for drinks. The jacket potato issue was reported and free dessert given but unfortunately has made our group of 6 not want to come
Staff pleasant and helpful, food served quickly and excellent, and with the 30% off very good price.
Sunday roast today was very disappointing, whilst the veg gravy and Yorkshire pudding were lovely unfortunately the beef wasn’t edible.
We had an absolute lovely meal I travelled from Swindon to here to celebrate my brother in law birthday I would highly recommend and definitely will be back food, was amazing and Staff went above and beyond to make our evening so special thank you all so muchKid-friendliness: They brought my grandson food really quickly so we could eat our starters
Only been there twice, first time, soup of the day with crusty bread roll, soup was ok, the bread roll was obviously straight out of the freezer and in the microwave for around an hour, you could build walls with them, I complained, was told "that's how they come"Second time, roast lunch, wife asked if she could have a bit more gravy, was told in a very curt tone, "you'll have to pay extra"!We haven't been back since.
Friendly staff, fast ordering at the bar and perfectly cooked meals (x3) brought to our table in a short space of time...highly
Disappointing food!
Restaurantji Recommends
Sarcasm about requesting alcohol 00 drinks. (Guinness).The majority of the party did eat most of there food.Many items requested from the menu were not available at 6pm on Friday evening.Mixed grill was partly over cooked and extremely tough steak.
Lovely place to eat with family. Staff very friendly .
The Otter has massively improved the food was well cooked and hot and the service was quick and polite.This was a far better experience than I had 4 years ago
Emily was amazing will definitely be
Nahum went out of his way to welcome us and provide excellent service. He was friendly and helpful. We come to The Otter often but this was an added pleasure.