Chicken burger - Dry, overpriced burger. A piece of fried chicken in bread with no sauce or moisture at all within it. Slow service even though staff are nice.
Bow Masters
Avoid!!!!!Quality of food:Calamari- coating/batter was nice (apart from that not fresh and rubbery)Pork rib- some parts were soft but majority fat and chewBread not toastedWine glass sticky/chippedHighly recommend other restaurants which have better quality food and taste!Waitress was attentive and offered alternatives
Vince White
Food was amazing. I had the full rack of ribs.
Erika Bunao
Excellent service, and excellent atmosphere; as it was part of the hotel, we experienced live music too which was added to the special occasion.I was although disappointed with the food - I ordered the sirloin steak and it lacked flavour for the price. I also had the sticky toffee pudding for desert and it wasn’t anything special either.The restaurant is very well decorated but I wouldn’t be back for the food.
thomaslY5855YK
Staff were friendly. Front of house very much so and very polite. Food was tasty and big portions. Smells lovely when your first walk in too, definitely made us hungry!
GemmaEdwards123
Food was good but service and setting was awful. Slow, dirty toilets, adult urinating by the entrance. No control over the families in there felt sorry for anyone staying there! Not the Boxing Day meal we expected or experience from Celtic manor resorts!
Bluebird Care Cardiff South and The Vale
Alot of management walking round in suits doing naff all! Food was “ok” fish was dry and we waited almost an hour for drinks and had to keep chasing them! FemaleManagers in black not friendly at all! Waitresses lovely and I felt sorry for them their managers were useless! Leaving the waitresses to do everything and I have no idea why there is a terrible singer in reception ? when you are busy everyone mucks in - not here it’s like a hierarchy of management !!!! Awful service! And don’t blame the waitresses they don’t cook the food or serve at the bar!!!!!!!
Zoe Vodden
A very welcoming and a relaxed atmosphere. The staff were very friendly and attentive, and the food was delicious. We look forward to our next visit.
Pandy888
Very slow service. Tried numerous time to get the one staff members attention to order but final got the supervisor. Shrimp not cooked and had to be re done. I would have liked another drink and desert but staff were no where to be seen so left. It’s my first time here and so disappointing. I have breakfast booked in the morning but will give it a miss if tonight is anything to go by.
Tracey Banwell
2023Came here to celebrate our 34th Anniversary. Looking forward to a meal that represents Celtic Manor Resorts. We had a lovely drink in their peaceful and relaxing bar. Moved into the restaurant for Sunday Lunch, where we were greeted by a congratulations card and a glass of bubbly - very nice touch. Sadly it was only downhill from there. I chose a chicken terrine, my husband chose Butternut Squash Rissoto. His was lovely, my chicken terrine was served partially frozen. We complained but chose not to be served a replacement. This was followed by roast beef and roast lamb for myself. White roasted potato which had barely seen the oven accompanied by green beans, broccoli, parsnips and carrots. You needed a heavy duty saw to cut through both the beans and broccoli. We do like veg to be slightly al dente but this was shockingly under cooked. The waiters were badly trained, to the point that they were unable to identify where table number one was. The wine glass was so stuck to the tray that the poor waiter had to ask for assistance to remove it so that he was able to serve. What I can only assume was the head waiter avoided us like the plague when he realised we were unhappy. Agne, was the only person to deal with us, and whilst apologetic she didn’t have much autonomy to overly change our bill to reflect our disappointment. Instead she blamed our experience on the fact that the head chef was not in. Forgive me, the head chefs team should be able to function without him during service. Sadly the toilets were also messy and unkept for a resort of this nature.Following our visit we took a taxi home, and the driver told us that he never picks up happy customers from this venue. I have literally had better at a Toby Carvery.Very disappointed ☹️
Great food at reasonable prices for hotel. Service was friendly and efficient.
ian simmonds
made the right choice for 70th birthday meal, best roast dinner iv had in a long time.
TraceyT464
Came here to celebrate our 34th Anniversary. Looking forward to a meal that represents Celtic Manor Resorts. We had a lovely drink in their peaceful and relaxing bar. Moved into the restaurant for Sunday Lunch. I chose a chicken terrine, my husband chose Butternut Squash Rissoto. His was lovely, my chicken terrine was served partially frozen. We complained but chose not to be served a replacement. This was followed by roast beef and roast lamb for myself. White roasted potato which had barely seen the oven accompanied by green beans, broccoli, parsnips and carrots. You needed a heavy duty saw to cut through both the beans and broccoli. We do like veg to be slightly al dente but this was shockingly under cooked. The waiters were badly trained, to the point that they were unable to identify where table numbe one was. The wine glass was so stuck to the tray that the poor waiter had to ask for assistance to remove it so that he was able to serve. What I can only assume was the head waiter avoided us like the plague when he realised we were unhappy. Agne, was the only person to deal with us, and whilst apologetic she didn’t have much autonomy to overly change our bill to reflect our disappointment. Instead she blamed our experience on the face that the head chef was not in. Forgive me, the head chefs team should be able to function without his hands on during service. Sadly the toilets were also messy and unkept for a resort of this nature. Following our visit we took a taxi home, and the driver told us that he never picks up happy customers from this venue. Very disappointed ☹️
Emilyaq
Fabulous Sunday lunch. Great value, very generous portions but most importantly, very tasty. The staff were professional and friendly and nothing was too much trouble. A great addition to the Celtic Manor collection.
Jon Gambling
Had the beef rib (sizeable cut of very fatty beef offered up next to a rib bone) the special rib sauce wasn't very nice seemed very artificial. Cut what meat i could out and left the fat and when asking for a to go bag to take what was left (pretty much all of it) to give to the dog seeing as it was very pricey and didn't want to waste it, they said they had a no doggy bag policy, honestly have had better beef rib from harvesters and would rather spoons over this and if I was looking to spend that much somewhere rather spend it in a Miller and Carter or similar. Felt like it was fancy food prices for food that would even disappoint at weather spoons. Would rather put my money into a local freehouse pub or quality restaurant. Wouldn't go back again and would rather a teco meal deal over this.
Chicken burger - Dry, overpriced burger. A piece of fried chicken in bread with no sauce or moisture at all within it. Slow service even though staff are nice.
Avoid!!!!!Quality of food:Calamari- coating/batter was nice (apart from that not fresh and rubbery)Pork rib- some parts were soft but majority fat and chewBread not toastedWine glass sticky/chippedHighly recommend other restaurants which have better quality food and taste!Waitress was attentive and offered alternatives
Food was amazing. I had the full rack of ribs.
Excellent service, and excellent atmosphere; as it was part of the hotel, we experienced live music too which was added to the special occasion.I was although disappointed with the food - I ordered the sirloin steak and it lacked flavour for the price. I also had the sticky toffee pudding for desert and it wasn’t anything special either.The restaurant is very well decorated but I wouldn’t be back for the food.
Staff were friendly. Front of house very much so and very polite. Food was tasty and big portions. Smells lovely when your first walk in too, definitely made us hungry!
Food was good but service and setting was awful. Slow, dirty toilets, adult urinating by the entrance. No control over the families in there felt sorry for anyone staying there! Not the Boxing Day meal we expected or experience from Celtic manor resorts!
Alot of management walking round in suits doing naff all! Food was “ok” fish was dry and we waited almost an hour for drinks and had to keep chasing them! FemaleManagers in black not friendly at all! Waitresses lovely and I felt sorry for them their managers were useless! Leaving the waitresses to do everything and I have no idea why there is a terrible singer in reception ? when you are busy everyone mucks in - not here it’s like a hierarchy of management !!!! Awful service! And don’t blame the waitresses they don’t cook the food or serve at the bar!!!!!!!
A very welcoming and a relaxed atmosphere. The staff were very friendly and attentive, and the food was delicious. We look forward to our next visit.
Very slow service. Tried numerous time to get the one staff members attention to order but final got the supervisor. Shrimp not cooked and had to be re done. I would have liked another drink and desert but staff were no where to be seen so left. It’s my first time here and so disappointing. I have breakfast booked in the morning but will give it a miss if tonight is anything to go by.
2023Came here to celebrate our 34th Anniversary. Looking forward to a meal that represents Celtic Manor Resorts. We had a lovely drink in their peaceful and relaxing bar. Moved into the restaurant for Sunday Lunch, where we were greeted by a congratulations card and a glass of bubbly - very nice touch. Sadly it was only downhill from there. I chose a chicken terrine, my husband chose Butternut Squash Rissoto. His was lovely, my chicken terrine was served partially frozen. We complained but chose not to be served a replacement. This was followed by roast beef and roast lamb for myself. White roasted potato which had barely seen the oven accompanied by green beans, broccoli, parsnips and carrots. You needed a heavy duty saw to cut through both the beans and broccoli. We do like veg to be slightly al dente but this was shockingly under cooked. The waiters were badly trained, to the point that they were unable to identify where table number one was. The wine glass was so stuck to the tray that the poor waiter had to ask for assistance to remove it so that he was able to serve. What I can only assume was the head waiter avoided us like the plague when he realised we were unhappy. Agne, was the only person to deal with us, and whilst apologetic she didn’t have much autonomy to overly change our bill to reflect our disappointment. Instead she blamed our experience on the fact that the head chef was not in. Forgive me, the head chefs team should be able to function without him during service. Sadly the toilets were also messy and unkept for a resort of this nature.Following our visit we took a taxi home, and the driver told us that he never picks up happy customers from this venue. I have literally had better at a Toby Carvery.Very disappointed ☹️
Restaurantji Recommends
Great food at reasonable prices for hotel. Service was friendly and efficient.
made the right choice for 70th birthday meal, best roast dinner iv had in a long time.
Came here to celebrate our 34th Anniversary. Looking forward to a meal that represents Celtic Manor Resorts. We had a lovely drink in their peaceful and relaxing bar. Moved into the restaurant for Sunday Lunch. I chose a chicken terrine, my husband chose Butternut Squash Rissoto. His was lovely, my chicken terrine was served partially frozen. We complained but chose not to be served a replacement. This was followed by roast beef and roast lamb for myself. White roasted potato which had barely seen the oven accompanied by green beans, broccoli, parsnips and carrots. You needed a heavy duty saw to cut through both the beans and broccoli. We do like veg to be slightly al dente but this was shockingly under cooked. The waiters were badly trained, to the point that they were unable to identify where table numbe one was. The wine glass was so stuck to the tray that the poor waiter had to ask for assistance to remove it so that he was able to serve. What I can only assume was the head waiter avoided us like the plague when he realised we were unhappy. Agne, was the only person to deal with us, and whilst apologetic she didn’t have much autonomy to overly change our bill to reflect our disappointment. Instead she blamed our experience on the face that the head chef was not in. Forgive me, the head chefs team should be able to function without his hands on during service. Sadly the toilets were also messy and unkept for a resort of this nature. Following our visit we took a taxi home, and the driver told us that he never picks up happy customers from this venue. Very disappointed ☹️
Fabulous Sunday lunch. Great value, very generous portions but most importantly, very tasty. The staff were professional and friendly and nothing was too much trouble. A great addition to the Celtic Manor collection.
Had the beef rib (sizeable cut of very fatty beef offered up next to a rib bone) the special rib sauce wasn't very nice seemed very artificial. Cut what meat i could out and left the fat and when asking for a to go bag to take what was left (pretty much all of it) to give to the dog seeing as it was very pricey and didn't want to waste it, they said they had a no doggy bag policy, honestly have had better beef rib from harvesters and would rather spoons over this and if I was looking to spend that much somewhere rather spend it in a Miller and Carter or similar. Felt like it was fancy food prices for food that would even disappoint at weather spoons. Would rather put my money into a local freehouse pub or quality restaurant. Wouldn't go back again and would rather a teco meal deal over this.