Food averageService was average was treated like less of a priority than deliveries waited 30 minutes for 4 items on menu and there were only 2 customers including
Sian Smith
Just had fish. It's not cooked! This place have gone down hill.will not be going there again.
Sightsee56395458247
Useless burnt chips and basically crap. It's been like this for some time, time to write a review. Avoid.
Kalum Roper
Had chicken and chips it was so overdone I could just about swallow it.also had dirty burger and had to wait about 30 minutes for it.also the staff are
emlou75dave
Not sure I’ve ever felt the urge to review a takeaway but last night, for about 20 minutes, my daughter in law and I sat, mainly opened mouthed, observing the staff at this fish shop! The woman with glasses and dark hair, did nothing but shout, embarrass and clearly stress the team around her, and, us as customers, several of us waiting glanced at each other as she snapped and shouted. There are a lot of staff working here and from what we could see, all were busy and efficient, this woman clearly not appreciating this was rude! “Why is that there” she shouted at one young girl. Who replied “because you told me to put it there” and she said oh! And no apology followed. Several more episodes of snapping did though We felt tense and relieved after 20 minutes that we could get away from the atmosphere. The poor staff had to stay I know some people have a bad day, it is a busy place but it’s business and I appreciate it’s not a restaurant but it’s still a place where paying members of the public should expect good service, polite staff and at least standard customer service. (The rest of the staff all pleasant) if this woman is like this all the time, I genuinely feel for the people who work there. For us, we thankfully rarely have fish shop food so can avoid this experience The food, nice. Big portions but that’s not what we talked about, the experience of Ramsay in Bryncae was the chat over dinner
L Y
That’s what I got , Fish in a box £8.5.Not enough salt & vinegar .
Adam Edwards
Had to wait for chips to cook which is understandable, lots of very crispy & greasy chips.Not a thank you from the lady who had wrapped the chips up.Fish cake must have been last weeks as it looked like it was likely to start decomposing.Food is rotten, would have had a better meal if I had searched through the bin outside there.
Gavin Forward
Don’t believe the negative reviews !
Rebecca J
Really disappointed in the service I've just received. I've had food here in the past and it's been fine which is why I went there tonight. One member of staff behind the counter is lacking in customer service skills massively. I didn't realise it was cash only and I was told in an abrupt, passive aggressive manner that it was. Kindness costs nothing! I left feeling embarrassed and will certainly not be returning anytime soon.
First time ordering , delivery was quick and the food was spot on. Will definitely order again ??✅
Bigeyes Polt
Unfortunately ordered online and took over 1 and half hours for delivery. Food was good but when you order online and an eta time is given and its not be possible maybe call the people that ordered and advise so we can make a decision!
Martin Pritchard
Great bit of kit. Tasty, but always room for improvement/keep on ya toes. Was good food and ready for pick up when we got there. Tasty
D B
Just had large chips from Bryncae fish bar shop, got back to mine open the bag to see all the chips where burnt. Tried a few which were really bad ? My partner said the same I said I'm going back as this is terrible she said not to, but I did. Asked could I speak to the manager, I'd like my money back she said the chips where like this because of the potatoes, (What Burnt) she gave me money back for a small bag chips when I said I bought a big bag she said I'd only bought a small bag back and that they could only refund that. STAY AWAY as chips were terrible and does not care about customers.
Sarah Welsby
Amazing food and choiceVegetarian options: Reasonable selection for vegetarian diets.
5 stars all round. banging chips lovely welcoming
Food averageService was average was treated like less of a priority than deliveries waited 30 minutes for 4 items on menu and there were only 2 customers including
Just had fish. It's not cooked! This place have gone down hill.will not be going there again.
Useless burnt chips and basically crap. It's been like this for some time, time to write a review. Avoid.
Had chicken and chips it was so overdone I could just about swallow it.also had dirty burger and had to wait about 30 minutes for it.also the staff are
Not sure I’ve ever felt the urge to review a takeaway but last night, for about 20 minutes, my daughter in law and I sat, mainly opened mouthed, observing the staff at this fish shop! The woman with glasses and dark hair, did nothing but shout, embarrass and clearly stress the team around her, and, us as customers, several of us waiting glanced at each other as she snapped and shouted. There are a lot of staff working here and from what we could see, all were busy and efficient, this woman clearly not appreciating this was rude! “Why is that there” she shouted at one young girl. Who replied “because you told me to put it there” and she said oh! And no apology followed. Several more episodes of snapping did though We felt tense and relieved after 20 minutes that we could get away from the atmosphere. The poor staff had to stay I know some people have a bad day, it is a busy place but it’s business and I appreciate it’s not a restaurant but it’s still a place where paying members of the public should expect good service, polite staff and at least standard customer service. (The rest of the staff all pleasant) if this woman is like this all the time, I genuinely feel for the people who work there. For us, we thankfully rarely have fish shop food so can avoid this experience The food, nice. Big portions but that’s not what we talked about, the experience of Ramsay in Bryncae was the chat over dinner
That’s what I got , Fish in a box £8.5.Not enough salt & vinegar .
Had to wait for chips to cook which is understandable, lots of very crispy & greasy chips.Not a thank you from the lady who had wrapped the chips up.Fish cake must have been last weeks as it looked like it was likely to start decomposing.Food is rotten, would have had a better meal if I had searched through the bin outside there.
Don’t believe the negative reviews !
Really disappointed in the service I've just received. I've had food here in the past and it's been fine which is why I went there tonight. One member of staff behind the counter is lacking in customer service skills massively. I didn't realise it was cash only and I was told in an abrupt, passive aggressive manner that it was. Kindness costs nothing! I left feeling embarrassed and will certainly not be returning anytime soon.
Restaurantji Recommends
First time ordering , delivery was quick and the food was spot on. Will definitely order again ??✅
Unfortunately ordered online and took over 1 and half hours for delivery. Food was good but when you order online and an eta time is given and its not be possible maybe call the people that ordered and advise so we can make a decision!
Great bit of kit. Tasty, but always room for improvement/keep on ya toes. Was good food and ready for pick up when we got there. Tasty
Just had large chips from Bryncae fish bar shop, got back to mine open the bag to see all the chips where burnt. Tried a few which were really bad ? My partner said the same I said I'm going back as this is terrible she said not to, but I did. Asked could I speak to the manager, I'd like my money back she said the chips where like this because of the potatoes, (What Burnt) she gave me money back for a small bag chips when I said I bought a big bag she said I'd only bought a small bag back and that they could only refund that. STAY AWAY as chips were terrible and does not care about customers.
Amazing food and choiceVegetarian options: Reasonable selection for vegetarian diets.