Shell

A4042 Roundabout, Pontypool
01495 764983

Recent Reviews

Nick Griffiths

Twice now I've pulled in to fuel an Hgv and been blocked by Bidfood delivering! That's £600 worth of fuel both times, pointless trying to get in here anymore!

Tracy Gallacher

came in here to fill up with petrol for the trip back home, only needed a wee drop 15 quids worth, to give him think he was called Howard a 20 scottish note and point blank refused it absolutely pissed us off afore a 7 hour drive total jobs worth we didn't have our bank card with us so we couldn't payour money is not foreign!!!!!!!

Dan H

One of the few places you can easily walk to from the Best Western nearby. They only seem to have one person on shift in the evening (after 6). If you're going there to for medicine, especially on a Sunday, good luck if you turn up whilst the employee is on break. Even saw an ambulance be made to wait…

Chelsea Russell

Fantastic staff smiling and happy couldn't do enough to help

Chris Harriman

Horrendously dirty toilets. Everytime I go there it looks like they haven’t been cleaned for months.Wouldn’t keep chickens in there

Claire Morgan

Not great customer service . Young worker seemed fed up and not eager to help. I don’t think it’s very good to advertise certain products to sell but then have them locked away with no one to access them but managers who were not available. Another wasted journey for myself and like I said worker didn’t make it easier and I felt like it was my fault for asking for said locked away products. Not great

Dazmondo75

Why offer delivery when you never bother delivering! Worst Subway ever! Cancelled my order, reordered something totally different, cancelled that too, reordered something else, cancelled again, and again! I basically ordered six different subs in six different breads with six different fillings and apparently they were all out of stock? Lies, lies and even more lies, proven by the fact that when I got a lift down to the store they had everything I had wanted? Why bother offering a delivery service if you can’t be bothered to deliver!! Stick your store, I’ll be using KFC and Maccy D’s from now on you useless bunch of shaved chimps!

TheDrainer

The lady there seemed really nice and I got my drink so I’m happy

Wesley Davies

Not the cleanest of places, looking run down, kfc a dive, subway lack lustre, greggs is way more expensive than other locations due to it being a services, roads are torn up and no road markings. The fuel is normally the highest in torfean, says a lot when McDonald’s is the best place on the service area….

Neil Batten

Unfortunately the staff couldn't be bothered ? ... Use in an emergency only I'm afraid.Could do better!

Kim Jones

Excellent i only use shell vmax fuel. But runs out of vmax regularly. And doesn't stock a lot of shell freebies also the tyre pressure gauge is not reliable and the carwash doesn't work most of the time... but overall a decent garage. Could do better.

James

In the night the lights are sometimes turned off while the staff member has their break. It is a 24 hour garage and is open, but you won't get served for anything until the attendant is back.

kerisj2021

Absolutely ridiculous they don't close until 6pm i always arrive about 5:15 -5:20pm when i finish work and i can never get the sandwich i want toastied because they have turned it off to clean which is wrong and unfair i know it takes about 10mins in total for it to cool down for you to clean as i used to work for them they also won't do any snacks after 5pm... fair enough if it was quarter to or twn to closing time but not after 5pm or quarter passed manager is never tere to speak to we get you prepari g to close down but things should still be available your lossing custom.... i dont mind being contacted i know the owner of the franchises and i will be informing him aswell.

David Lathwell

I go here because of the shell payment app. I can use Google pay from the car and don't need to go inside. On the down side, people leave cars parked at the pumps while they go to Greg,s and Costa in the same building, so sometimes the pumps are all blocked. The exit to the roundabout can be dangerous at busy times too. But if you want a McDonald's or KFC, Fuel and a Costa all in one place, It's all there.

James Hin

In the night the lights are sometimes turned off while the staff member has their break. It is a 24 hour garage and is open, but you won't get served for anything until the attendant is back.

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