I came with my daughter today. There were some issues with tills and evidently staff were facing more challenges than usual. However remained friendly, polite and food was good ? thank
Lee Bert
Love that they have vegan options.Priced reasonably for the food.Although canned drinks are overpriced (more than they sell them instore). Staff are friendly, and there's a decent amount of space. Good place to go for a catch up.
TheDailyRose
Took 45 minutes minutes for smashed avocado on toast, ham and cheese panini and and other chorizo and avocado toast. Had requested a poached egg to which the egg yolk couldn't have been any firmer. Asked for a replacement poached egg which took another 10 minutes, which also was well over cooked and not runny in the slightest. Both avocado toasts were supposed to be on sourdough bread and we're just on a big standard loaf of bread. Would of been quicker if I had been allowed into the kitchen and done it myself.
Jayden dean Llewellyn
Served today by nicola and she made us feel very welcome , my little boy loved talking to herKid-friendliness: Lovely atmosphere
Sharon Jones
Coffe is perfect in a warm & friendly atmosphereParking: Large spacious carpark with disabled, parent & toddler & electric charging pointsWheelchair accessibility: Shopfloor is flat with wide aisles, lifts to the cafe & toilet facilities.
Ricky W
I can't believe tescos charge the same as a decent cafe when they have only 2 bottles of tomatoes sauce between over 30 tables to add insult to injury they use there own cheap sauce .Seems to me all the food the use in the cafe are the cheapest range ie bread sausages bacon etc.. I go to Boswells in cwmbran at least the produce are good quality.
James Caldicott
Want to say thank you to Rob who served us today at pontypool Tesco cafe it was a shock to experience a happy customer service from This placeWheelchair accessibility: They got a lift
Jop6476
We visited for lunch after an activity at the nearby ski slope. The menu looked ok and there were plenty of spare seats so we went ahead and ordered. We waited 40 minutes for our food (panini and katsu curry). It would have been nice to have been told that there was such a long wait for food before we ordered. There were lots of tables with used plates and cups so not as much choice of seating as we first thought.
clare holmes
Haven't been here in years as it was really poor food and service was terrible.What a change around!Nice environment now it's been refurbished.Good menu choices.The man that served us was highly professional.We chose posh beans on toast with poached egg and chorizo. Very good and reasonably priced.Coffee was lovely.Will be going back.
Rebecca Gibbons
I haven't been here for years. Was pleasantly surprised to see that this place has had a refurb. It looks very inviting and modern.But it wasn't at all inviting and I won't be returning here after the awful customer service by the lady who was working on the counter this afternoon. You'd swear she was TRYING to drive customers away. No manners or people skills whatsoever.My partner ordered chicken strips and seasoned fries, I ordered a ham and cheese panini... Now I understand that times are tough with money, etc.. but 1 piece of ham and a hint of cheese flavour from my sad looking panini was shocking.. my partner's 'seasoned' fries were literally a normal portion of fries with a sprinkling of dry seasoning on top.... I know this isn't the Ritz and you get what you pay for... But it's put me off returning here again. Atleast our baby girl had fun and enjoyed her cold scrambled eggs on toast.
Food is amazing, service is great and the cafe is relaxing and very clean ?Kid-friendliness: Child friendlyParking: Great parkingWheelchair accessibility: Easily accesibleDietary restrictions: Caters for dietary needs
Steve Foley
Can't understand these critical comments about rude staff. No they're not, they're all lovely ladies, polite and friendly. Always the same there. I went there 14th Feb, had avocado chorizo and eggs on toast and it was a really nice breakfast. The atmosphere is good, no faults anywhere.
karen dipple
so disappointed today. no hot chocolate, no lattes, cake was dry but what I did notice was only one member of of staff serving and running around (felt really sorry for her) the cafe is spacious but I think more options for hand made sandwiches or rolls with salad or chips would be a good option.Parking: no where to put the trolley
Colin W
Very Clean, Quick Service, Good Food and Drinks at a very competitive price.Great Place to go While the Wife is Shopping
Jordan Ryan
What a joke of a place. First time coming in since the refurbishment, went in 3pm on a Friday and told they've stopped cooking as closing soon. They close at 5pm. They've stopped cooking 2 hours before closing. So certainly not suitable for parents after school. The prices are extortionate. £2 for a can of Fanta! It's a supermarket cafe.. then £3 for a kids sandwich, fruit and drink. Yet go in any competitor.. morrisons hot kids meal free. Asda kids hot meal £1. Asda also give you a baby pouch free. I can go in asda, get a full large pizza, 2 large drinks, a baby pouch, and a hot kids meal. £13. Today was £21 for 2 paninis, 2 shortbread, 2 cans of Fanta and a kids meal. Certainly won't be back, well out of touch tesco. The food quality wasn't even decent. The panini is a thin single slice of ham, chucked on a plate on its own. Not even a little side salad. And £4.25!
I came with my daughter today. There were some issues with tills and evidently staff were facing more challenges than usual. However remained friendly, polite and food was good ? thank
Love that they have vegan options.Priced reasonably for the food.Although canned drinks are overpriced (more than they sell them instore). Staff are friendly, and there's a decent amount of space. Good place to go for a catch up.
Took 45 minutes minutes for smashed avocado on toast, ham and cheese panini and and other chorizo and avocado toast. Had requested a poached egg to which the egg yolk couldn't have been any firmer. Asked for a replacement poached egg which took another 10 minutes, which also was well over cooked and not runny in the slightest. Both avocado toasts were supposed to be on sourdough bread and we're just on a big standard loaf of bread. Would of been quicker if I had been allowed into the kitchen and done it myself.
Served today by nicola and she made us feel very welcome , my little boy loved talking to herKid-friendliness: Lovely atmosphere
Coffe is perfect in a warm & friendly atmosphereParking: Large spacious carpark with disabled, parent & toddler & electric charging pointsWheelchair accessibility: Shopfloor is flat with wide aisles, lifts to the cafe & toilet facilities.
I can't believe tescos charge the same as a decent cafe when they have only 2 bottles of tomatoes sauce between over 30 tables to add insult to injury they use there own cheap sauce .Seems to me all the food the use in the cafe are the cheapest range ie bread sausages bacon etc.. I go to Boswells in cwmbran at least the produce are good quality.
Want to say thank you to Rob who served us today at pontypool Tesco cafe it was a shock to experience a happy customer service from This placeWheelchair accessibility: They got a lift
We visited for lunch after an activity at the nearby ski slope. The menu looked ok and there were plenty of spare seats so we went ahead and ordered. We waited 40 minutes for our food (panini and katsu curry). It would have been nice to have been told that there was such a long wait for food before we ordered. There were lots of tables with used plates and cups so not as much choice of seating as we first thought.
Haven't been here in years as it was really poor food and service was terrible.What a change around!Nice environment now it's been refurbished.Good menu choices.The man that served us was highly professional.We chose posh beans on toast with poached egg and chorizo. Very good and reasonably priced.Coffee was lovely.Will be going back.
I haven't been here for years. Was pleasantly surprised to see that this place has had a refurb. It looks very inviting and modern.But it wasn't at all inviting and I won't be returning here after the awful customer service by the lady who was working on the counter this afternoon. You'd swear she was TRYING to drive customers away. No manners or people skills whatsoever.My partner ordered chicken strips and seasoned fries, I ordered a ham and cheese panini... Now I understand that times are tough with money, etc.. but 1 piece of ham and a hint of cheese flavour from my sad looking panini was shocking.. my partner's 'seasoned' fries were literally a normal portion of fries with a sprinkling of dry seasoning on top.... I know this isn't the Ritz and you get what you pay for... But it's put me off returning here again. Atleast our baby girl had fun and enjoyed her cold scrambled eggs on toast.
Restaurantji Recommends
Food is amazing, service is great and the cafe is relaxing and very clean ?Kid-friendliness: Child friendlyParking: Great parkingWheelchair accessibility: Easily accesibleDietary restrictions: Caters for dietary needs
Can't understand these critical comments about rude staff. No they're not, they're all lovely ladies, polite and friendly. Always the same there. I went there 14th Feb, had avocado chorizo and eggs on toast and it was a really nice breakfast. The atmosphere is good, no faults anywhere.
so disappointed today. no hot chocolate, no lattes, cake was dry but what I did notice was only one member of of staff serving and running around (felt really sorry for her) the cafe is spacious but I think more options for hand made sandwiches or rolls with salad or chips would be a good option.Parking: no where to put the trolley
Very Clean, Quick Service, Good Food and Drinks at a very competitive price.Great Place to go While the Wife is Shopping
What a joke of a place. First time coming in since the refurbishment, went in 3pm on a Friday and told they've stopped cooking as closing soon. They close at 5pm. They've stopped cooking 2 hours before closing. So certainly not suitable for parents after school. The prices are extortionate. £2 for a can of Fanta! It's a supermarket cafe.. then £3 for a kids sandwich, fruit and drink. Yet go in any competitor.. morrisons hot kids meal free. Asda kids hot meal £1. Asda also give you a baby pouch free. I can go in asda, get a full large pizza, 2 large drinks, a baby pouch, and a hot kids meal. £13. Today was £21 for 2 paninis, 2 shortbread, 2 cans of Fanta and a kids meal. Certainly won't be back, well out of touch tesco. The food quality wasn't even decent. The panini is a thin single slice of ham, chucked on a plate on its own. Not even a little side salad. And £4.25!