When I first went to this store in March of 2023, I ordered gravy & Chips to go, however, as I was wearing A Merthyr RFC 1st team Players Top they refused to either let me buy or give me a fork as they said they hate all Merthyr People (I am not nor have I ever been from Merthyr Tydfil)! Then I thought I would return on the 13/11/2023 to buy a Large cod and chips, oh wow! was this a mistake as they charged me THIRTY FIVE POUNDS for an £8.5 order. I did not even get a large cod so the bill should only have been £7.5 as they only had a medium cod. NOTE: I only found out when I checked my bank statement in December of 2023.I strongly suggest you avoid these thieves as I could afford the hit, however, for others this might have pushed them into poverty.
Hannah mainwaring
When ever you eat in or have a take out the food is also hot and tasty the staff are always friendly never had any problems will recommend you
Mavìs King
My daughter ordered for the first time last night. It was delivered promptly by a friendly driver,it was hot and packed well.The fish and chips were amazing,and the sausage and chips also very tasty.Very good value,and wil be ordering again, thanks everyone for a great supper.
Amy Walker
Every time my family and I have either eaten in or ordered a takeaway the service of the staff has always been great, good sense of humour, and the place is clean and
Jade Alford
I asked for a child’s meal 5 times the lady served me the food it was an adults meal. She was then rude and adamant I didn’t ask for a child. Her attitude was disgusting and I was forced to pay for a full adults meal. She could not understand English. They need to learn English in order to understand orders.
Leon Judd
Charged us extra we asked for a kids meal charged us for a adult didnt even give us a
Peter G
My wife had won a fish and chip meal at this chip shop. The raffle had been run by The Principality Building Society to raise money for charity- a worthy thing to do. We presented the voucher (signed by the owner) to have a meal. The owner of the chip shop refused to honour the voucher, telling us that the voucher applied to the "old" company and this was a "new" company. He was rude and aggressive and (in his manner) told us to go. We left and (later) I visited The Principality to tell them what had happened. The manageress was appalled and very apologetic (even though it wasn't their fault). They promised to visit the owner and discuss things with him (which they did). The result was that he promised to honour the voucher. The following week my wife presented the voucher and was served. There was no attempt to apologise for what had happened. Instead she was served whilst the owner muttered something to his assistant. They did give us more than the £16 on the voucher (we had been prepared to pay for any excess). However, the fish (whilst nice) was a little small, the batter slightly soggy and the chips must have been hanging around for a LONG time- they were tough, dry and small. What a wonderful chance for this chip shop owner to make two new customers, wasted. We will never use the shop again and wlould advise anyone to avoid it. After all, Pontypridd is hardly short of far better fish and chips than this place.
Andrew Channon
Just had the whole peri peri chicken. Very nice to be fair. Fresh chips. Will order it
Malintha Fernando
Worst food ever. I went with my family and got £20+ worth of food, basically I had to leave most of them and come back.
Kelly Hawkins
Walked in said hello, got frowned at & looked up & down in a distasteful manner! Enough said!!See ya buddy!!!Wheelchair accessibility: Only gave the 1 star wheelchair accessibility to be able to post this review, DISGUSTING
Had chips, curry sauce and sausage in batter. Food was decent, although the portions are very small for the money. Also, the amount of salt the server put on was rediculous to the point where I couldn't finish the food.Won't be returning in all honesty!
Ally
I haven't been in here but from what I see when walking past, it looks gross, dirty and has a food hygiene rating of 2!Staff look miserable and come across rude.
Scott Keenan
Food is pretty decent but the size of the portions are criminal , paid nearly 10 quid for a mixed kebab and it was in a small box , very poor portion
Linda Jones
Cafe is filthy, fish batter soggy, fish really strong smelling and chips full of eyes. Disgusting. Ate a few chips and left. Never again
Nigel Harries
Just bought chips for the kids two large bags. Almost had to throw away a whole bag loads of eyes on them and tasted like they were warmed back up terrible never again.
When I first went to this store in March of 2023, I ordered gravy & Chips to go, however, as I was wearing A Merthyr RFC 1st team Players Top they refused to either let me buy or give me a fork as they said they hate all Merthyr People (I am not nor have I ever been from Merthyr Tydfil)! Then I thought I would return on the 13/11/2023 to buy a Large cod and chips, oh wow! was this a mistake as they charged me THIRTY FIVE POUNDS for an £8.5 order. I did not even get a large cod so the bill should only have been £7.5 as they only had a medium cod. NOTE: I only found out when I checked my bank statement in December of 2023.I strongly suggest you avoid these thieves as I could afford the hit, however, for others this might have pushed them into poverty.
When ever you eat in or have a take out the food is also hot and tasty the staff are always friendly never had any problems will recommend you
My daughter ordered for the first time last night. It was delivered promptly by a friendly driver,it was hot and packed well.The fish and chips were amazing,and the sausage and chips also very tasty.Very good value,and wil be ordering again, thanks everyone for a great supper.
Every time my family and I have either eaten in or ordered a takeaway the service of the staff has always been great, good sense of humour, and the place is clean and
I asked for a child’s meal 5 times the lady served me the food it was an adults meal. She was then rude and adamant I didn’t ask for a child. Her attitude was disgusting and I was forced to pay for a full adults meal. She could not understand English. They need to learn English in order to understand orders.
Charged us extra we asked for a kids meal charged us for a adult didnt even give us a
My wife had won a fish and chip meal at this chip shop. The raffle had been run by The Principality Building Society to raise money for charity- a worthy thing to do. We presented the voucher (signed by the owner) to have a meal. The owner of the chip shop refused to honour the voucher, telling us that the voucher applied to the "old" company and this was a "new" company. He was rude and aggressive and (in his manner) told us to go. We left and (later) I visited The Principality to tell them what had happened. The manageress was appalled and very apologetic (even though it wasn't their fault). They promised to visit the owner and discuss things with him (which they did). The result was that he promised to honour the voucher. The following week my wife presented the voucher and was served. There was no attempt to apologise for what had happened. Instead she was served whilst the owner muttered something to his assistant. They did give us more than the £16 on the voucher (we had been prepared to pay for any excess). However, the fish (whilst nice) was a little small, the batter slightly soggy and the chips must have been hanging around for a LONG time- they were tough, dry and small. What a wonderful chance for this chip shop owner to make two new customers, wasted. We will never use the shop again and wlould advise anyone to avoid it. After all, Pontypridd is hardly short of far better fish and chips than this place.
Just had the whole peri peri chicken. Very nice to be fair. Fresh chips. Will order it
Worst food ever. I went with my family and got £20+ worth of food, basically I had to leave most of them and come back.
Walked in said hello, got frowned at & looked up & down in a distasteful manner! Enough said!!See ya buddy!!!Wheelchair accessibility: Only gave the 1 star wheelchair accessibility to be able to post this review, DISGUSTING
Restaurantji Recommends
Had chips, curry sauce and sausage in batter. Food was decent, although the portions are very small for the money. Also, the amount of salt the server put on was rediculous to the point where I couldn't finish the food.Won't be returning in all honesty!
I haven't been in here but from what I see when walking past, it looks gross, dirty and has a food hygiene rating of 2!Staff look miserable and come across rude.
Food is pretty decent but the size of the portions are criminal , paid nearly 10 quid for a mixed kebab and it was in a small box , very poor portion
Cafe is filthy, fish batter soggy, fish really strong smelling and chips full of eyes. Disgusting. Ate a few chips and left. Never again
Just bought chips for the kids two large bags. Almost had to throw away a whole bag loads of eyes on them and tasted like they were warmed back up terrible never again.