Ordered delivery it came promptly but with 2 muffins missing they were on the receipt but not on the bag no number to connect store no one answering the customer care number not a good service at all and I am still 8 quid down.
samuel wilson
The two staff at the till are the best team you'll ever ever have they were so kind to help me out charging my phone I know not really anything to do with food or beverage, these are the kind of people you need in the high street, give them a raise please!
Virtual Reign
Meigan and Lucian have great customer service skills. Very happy with the experience. 10/10
Lynda Smith
Can't get a coffee in the morning anymore as your standing in the que 10-15 minutes without even been seen. Only one person is working and they are trying to keep with all the online orders. Rubbish service had to go elsewhere before work.
Christopher H
My regular coffee shop,the majority of the time I go here I get terrible service off terrible staff,today whilat having my coffee I overheard a conversation from 2 girls behind the counter saying how one of them was going to smash some girls head in after work,not the sort of thing I want to hear while I'm having a coffee
Arwel Jones
Good value and friendly
Z4687MRpaular
Arrived at 4:15pm told I couldn't have any cold drinks, so i told them I didn't want the food and left I am a chef and this is BS.
Rachel Haq
Visited Costa this afternoon and ordered the new blueberry bubble frappe. When they gave it me, I asked if there were any bubbles in it as I couldn’t visually see them. The lady with blonde hair behind the counter who was serving stated that there was and I proceeded to sit down at my table. After Approx a quarter way through the drink, I noticed that there in deed wasn’t any bubbles and informed the blonde girl behind the counter. She responded very rudely and said I will refund you. After trying to explain that I just wanted the right drink she continued to be rude and said ‘ do you want to me to just put some bubbles in the drink’. At this point the drink had began to melt and I just decided to proceed with the refund. This lady should not be in a customer services job as she has 0 customer skills. I also witnessed her being rude and snappy to another customer. You pay good money to at least get the correct drink and to then be greeted with rudeness from members of staff, is just both unprofessional and unacceptable.
Lester Taylor
Not the best of Costa coffee houses, but service was acceptable. Atmosphere difficult to assess because the cafe was empty
Jaz Elizabeth
Staff are always so lovely to my little boy ? thanks
Lovely Costa comfy seats, girls were very nice and friendly all clean and tidy, lovely coffee and flapjacks had a large latte will definitely go in again soon
sandra henley
Very kind and caring staff.polite at all times.will recomend to family and friends.
Confused - have been into Costa in Rhyl (and many other Costa Coffee shops) with my dog without any problem. Called in Rhyl to buy a takeaway coffee today and was asked to leave. I have checked on the Costa Coffee UK website and dogs are apparently welcome. I presume that each franchise holder can make their own decision on dogs - this is understandable. A little disappointed but have now found an amazing dog friendly cafe locally with amazing coffee and great cakes. Dudley and George - well worth checking out.
Mamta Sahu
Am not a coffee person, but hot chocolates lure me. I had a hot chocolate with my friend and cinnamon bun.... Had a good time. It's a nice ambience but mostly it's close to full, not coz people have it there, but there are mostly take aways....
Kelvin Milner
Nice coffee but I'm not a big fan of these types of places. However Costa is always good quality and clean.
Ordered delivery it came promptly but with 2 muffins missing they were on the receipt but not on the bag no number to connect store no one answering the customer care number not a good service at all and I am still 8 quid down.
The two staff at the till are the best team you'll ever ever have they were so kind to help me out charging my phone I know not really anything to do with food or beverage, these are the kind of people you need in the high street, give them a raise please!
Meigan and Lucian have great customer service skills. Very happy with the experience. 10/10
Can't get a coffee in the morning anymore as your standing in the que 10-15 minutes without even been seen. Only one person is working and they are trying to keep with all the online orders. Rubbish service had to go elsewhere before work.
My regular coffee shop,the majority of the time I go here I get terrible service off terrible staff,today whilat having my coffee I overheard a conversation from 2 girls behind the counter saying how one of them was going to smash some girls head in after work,not the sort of thing I want to hear while I'm having a coffee
Good value and friendly
Arrived at 4:15pm told I couldn't have any cold drinks, so i told them I didn't want the food and left I am a chef and this is BS.
Visited Costa this afternoon and ordered the new blueberry bubble frappe. When they gave it me, I asked if there were any bubbles in it as I couldn’t visually see them. The lady with blonde hair behind the counter who was serving stated that there was and I proceeded to sit down at my table. After Approx a quarter way through the drink, I noticed that there in deed wasn’t any bubbles and informed the blonde girl behind the counter. She responded very rudely and said I will refund you. After trying to explain that I just wanted the right drink she continued to be rude and said ‘ do you want to me to just put some bubbles in the drink’. At this point the drink had began to melt and I just decided to proceed with the refund. This lady should not be in a customer services job as she has 0 customer skills. I also witnessed her being rude and snappy to another customer. You pay good money to at least get the correct drink and to then be greeted with rudeness from members of staff, is just both unprofessional and unacceptable.
Not the best of Costa coffee houses, but service was acceptable. Atmosphere difficult to assess because the cafe was empty
Staff are always so lovely to my little boy ? thanks
Restaurantji Recommends
Lovely Costa comfy seats, girls were very nice and friendly all clean and tidy, lovely coffee and flapjacks had a large latte will definitely go in again soon
Very kind and caring staff.polite at all times.will recomend to family and friends.
Confused - have been into Costa in Rhyl (and many other Costa Coffee shops) with my dog without any problem. Called in Rhyl to buy a takeaway coffee today and was asked to leave. I have checked on the Costa Coffee UK website and dogs are apparently welcome. I presume that each franchise holder can make their own decision on dogs - this is understandable. A little disappointed but have now found an amazing dog friendly cafe locally with amazing coffee and great cakes. Dudley and George - well worth checking out.
Am not a coffee person, but hot chocolates lure me. I had a hot chocolate with my friend and cinnamon bun.... Had a good time. It's a nice ambience but mostly it's close to full, not coz people have it there, but there are mostly take aways....
Nice coffee but I'm not a big fan of these types of places. However Costa is always good quality and clean.