food great, staff miserable. staff members were really miserable especially Tori and sophie. sophie serve us at the till and slammed the cookie on the counter with attitude and not very polite.
Aaa Bbb
Would like to thank the two ladies who served me today.First off..Blonde lady making sandwiches (4pm...ish)When I asked her to change gloves to make my food (don't want pork contamination) she without question, remark, or second glance said yeah of course and did so...with a smile.I feel I must commend this customer service as I have actually had other subway staff (Llanelli, uplands) literally ask me why, argue that they're gloves aren't dirty, or flat out refuse!Other blonde lady on tills... prepping and packing takeaway items... , for taking the time to take my money and serve me WHILE packing the food for others takeaways. Nice to see people able to multitask efficiently and not act (like so many others do) as though the takeaways orders come first so I should wait. She put neither me nor the takeaway order first. We were both treated same because she could multitask. Again... Doesn't seem a lot to ask for, but in this day and age it honestly is far and few between. Too many establishments just wasn't your money and offer no customer service.It may only have been a sandwich, drink and crisps, hardly the ritz I know. But so often these interactions can make or break your day. Nice to see two people efficient and happy to serve.Thank you girls :)
Ana Hagerty
Got a turkey sub, literally the best sandwich of my life! Big thank you to the two lads working :))
Ian Wishart
Lovely staff, good quality ingredients, bit expensive for what you get.Parking: Tanning place takes 90% of the parking. Leaving very little parking available.
Adewale Akinade
Very healthy food. Loved itParking: Always easy access
GOC Group Since 2007
Good staff and clean tidy.. Very expensive lately so will be visited periodically..
Steffan Martin
Always super fast and friendly service here, a credit to the team as they're always busy bless them!
clorox bleach
6 inch meatball mariana, hearty italian bread with extra cheese please mate, cheers. Oh, and a bit of sweet chilly sauce
Princess T C
I've orderd twice via ubereats and both times, I chose 'Leave at door'. Both times, the delivery man knocked on my door and waited for a reply (acting like I was in the wrong for not answering). I answered first time but second time, the delivery man aggressively banged on the living room window after I didn't answer the door. It was his job to read DELIVERY instructions. The second delivery completely ignored my messages and if I was home alone, it would've been interesting to see what he would've done if i didn't show my face. I told him to leave my delivery at the door through the letter box and he completely blanked me. I'm tempted to order one last time just to wait it out but that would be wasting my money really if simple DELIVERY instructions cant be fulfilled by DELIVERY drivers . (The quality of food I received both times wasn't bad though).
Spencer Sedgwick
I don't eat the subs but they are alway nice and pleasant and my wife likes them so they must be ok.
Staff friendly subs filled aplenty and fresh salad
Kev Boyce
Great food with great service.You don't always get a service with a smile nowadays... but you get one here!
aleander hill
No always have the selection of orders as not stocked very well and always feel rushed not my favourite place to grab food as feel it's gone down hill recently
leeswansea
Delivery was fast, food was hot and delicious. Been rocked about during delivery but still good, just not as neatly together as when picked up myself. we all had 6inch subs and they were great.
Ahmed2100
Of all the Subway franchises in Swansea I choose this one because they take pride in their job/work - amazing attention to detail from cleanliness and hygiene (shop floor/windows/tables/equipment, glove changes etc) through to food options, creativity and presentation. Preferences and requests are a pleasure for team members here and their passion is apparent - they are calm, productive and smile during peak times, which demonstrates self control when others would feel pressured (busy times). Exceptional! I sometimes visit here twice a day mainly for vegan/vegetarian options. Highly recommended!
food great, staff miserable. staff members were really miserable especially Tori and sophie. sophie serve us at the till and slammed the cookie on the counter with attitude and not very polite.
Would like to thank the two ladies who served me today.First off..Blonde lady making sandwiches (4pm...ish)When I asked her to change gloves to make my food (don't want pork contamination) she without question, remark, or second glance said yeah of course and did so...with a smile.I feel I must commend this customer service as I have actually had other subway staff (Llanelli, uplands) literally ask me why, argue that they're gloves aren't dirty, or flat out refuse!Other blonde lady on tills... prepping and packing takeaway items... , for taking the time to take my money and serve me WHILE packing the food for others takeaways. Nice to see people able to multitask efficiently and not act (like so many others do) as though the takeaways orders come first so I should wait. She put neither me nor the takeaway order first. We were both treated same because she could multitask. Again... Doesn't seem a lot to ask for, but in this day and age it honestly is far and few between. Too many establishments just wasn't your money and offer no customer service.It may only have been a sandwich, drink and crisps, hardly the ritz I know. But so often these interactions can make or break your day. Nice to see two people efficient and happy to serve.Thank you girls :)
Got a turkey sub, literally the best sandwich of my life! Big thank you to the two lads working :))
Lovely staff, good quality ingredients, bit expensive for what you get.Parking: Tanning place takes 90% of the parking. Leaving very little parking available.
Very healthy food. Loved itParking: Always easy access
Good staff and clean tidy.. Very expensive lately so will be visited periodically..
Always super fast and friendly service here, a credit to the team as they're always busy bless them!
6 inch meatball mariana, hearty italian bread with extra cheese please mate, cheers. Oh, and a bit of sweet chilly sauce
I've orderd twice via ubereats and both times, I chose 'Leave at door'. Both times, the delivery man knocked on my door and waited for a reply (acting like I was in the wrong for not answering). I answered first time but second time, the delivery man aggressively banged on the living room window after I didn't answer the door. It was his job to read DELIVERY instructions. The second delivery completely ignored my messages and if I was home alone, it would've been interesting to see what he would've done if i didn't show my face. I told him to leave my delivery at the door through the letter box and he completely blanked me. I'm tempted to order one last time just to wait it out but that would be wasting my money really if simple DELIVERY instructions cant be fulfilled by DELIVERY drivers . (The quality of food I received both times wasn't bad though).
I don't eat the subs but they are alway nice and pleasant and my wife likes them so they must be ok.
Restaurantji Recommends
Staff friendly subs filled aplenty and fresh salad
Great food with great service.You don't always get a service with a smile nowadays... but you get one here!
No always have the selection of orders as not stocked very well and always feel rushed not my favourite place to grab food as feel it's gone down hill recently
Delivery was fast, food was hot and delicious. Been rocked about during delivery but still good, just not as neatly together as when picked up myself. we all had 6inch subs and they were great.
Of all the Subway franchises in Swansea I choose this one because they take pride in their job/work - amazing attention to detail from cleanliness and hygiene (shop floor/windows/tables/equipment, glove changes etc) through to food options, creativity and presentation. Preferences and requests are a pleasure for team members here and their passion is apparent - they are calm, productive and smile during peak times, which demonstrates self control when others would feel pressured (busy times). Exceptional! I sometimes visit here twice a day mainly for vegan/vegetarian options. Highly recommended!