Abbey Mill

Wye Valley Centre, Tintern, Chepstow
01291 689228

Recent Reviews

S C

Had some puddings not that great considering they were expensive.

Charlie fairfold

Fantastic lunch great service and food. Such a wonderful place very dog friendly the staffs are great nothing is too much trouble really love the place and would recommend it to anyone.

Marge W

Interestingly, after reading about the rude staff, we experienced this today, not all the staff, but 2 individuals. Food not good, our friend left his meat, asked by the waitress ‘why’, he answered honestly ‘tough’ she grabbed his plate and aggressively remarked, ‘no one else has complained’. The rest of the meal wasn’t that clever either, very undercooked cold vegetables, watery gravy, minuscule mince pie with a thin, and I mean thin, layer of a brown coloured substance, didn’t taste of anything. Word must have got around, because another waitress clearing our table looked extremely miserable, and didn’t wish to communicate with us at all, never again, paying very good money for unpalatable food and bad vibes. They won’t last long carrying on like that.

Ron Gibbs

Worth a stop....good place for food and a drink.. friendly and helpful staff. Beautiful location with a LOT of water that drove the mill....... surrounded by retatial units in the ancient buildings offering many gifts of Wales and beyond.....Well worth a visit and of course next to the abbey.....Used to be the mill that belonged to the monks of the abbey...

Richard C

Great food and service. The staff are very welcoming. There is an outdoor area that has plenty of seating as well being cozy indoors. This is also a dog friendly place.

Clive C

Had a good look around. Craft shops interesting. Lots to see. Trip spoilt by rude staff in the restaurant. Decided to cut trip short and seek another spot for lunch.

T5356BOchrisd

This review relates to a staff member’s unwelcoming and arrogant persona when attending the site on Saturday 20 th October. My family has attended this lovely site for more than 20 years, during all four seasons. We often walk the Tiddenham Tunnel from the Tiddenham side and always pop into Tintern. It has some wonderful memories and we have always been impressed with the cleanliness and warmth of the staff. Now I know Halloween is not far off and maybe the misty morning added to the autumnal , spooky ambience but I was not expecting a visit by a welcoming member of the 31st October set. We had entered the car park 15 minutes early having passed a lovely lady who had unlocked it. She approached us and said it didn’t opened until 10.30am. I said is it ok for us to wait and she said it was fine. My 78 year old mother in law was happy to wait to use the toilet and then have a coffee and a bite to eat. Oh no that was not happening. Over came Mrs “ you can’t park here, I am in charge and that’s my power role here, unwelcoming person of the year award, I’m locking the gate and you must leave now and you can’t sit quietly until it opens” Of the North. I didn’t react but inside I thought well how wonderful I thought this lady was. I had no doubt that any production of the show “ Wicked” would welcome her in any audition. I decided to remain silent and simply drove away and will probably never return. It’s not difficult to assess the situation and understanding for goodness sake. There was no one else around and wasn’t as if there was a queue blocking the road! It’s a shame human behaviour sometimes lets itself down when really a little kindness and obvious obviousness would result in a different reaction. For example. Good morning.Yes you can park here that’s no problem. We are not open for another 15 minutes but we’re just going to put the kettle on. Won’t be long. I would have replied something like. Thank you very much that’s very kind of you. That sentiment would then get passed on in conversations between friends. It’s a wonderful and free type of advertising in a way.Unfortunately I can’t write in this forum how I actually felt having decided to drive some distance to enjoy the area with my wife and mother in law. Customer service at its best one might say. Great Britain! We travelled to a nearby garden centre and had a lovely welcome. Oh what a difference. There was plenty of Halloween paraphernalia there too, but somehow it was missing the wickedness.

LymeRegisfans

A pleasant place to stop if you like tourist shopping and chance to relax and enjoy the view of the river. There was a place for refreshments but didn’t go near so no idea of cost or facilities. A huge range of products and lots of hand made items for all. The parking is very limited and was lucky enough to find a space. It was free but a sign clearly stated for use with the shops. This is because there is a bridge spanning the river Wye which can take you on a scenic walk following the railway track and walk the tunnel. A pretty view on the sprung moving bridge with the abbey in the background.

Paul M

Had the full afternoon high tea at Abbey Mill cafe in Tintern. Excellent value and quality for £17.50 per person...... So much food we had to take away quite a lot in doggy boxes which were provided to us. We had savouries ... Sandwiches, wraps, scotch egg, sausage rolls and cheese flan, followed by large scones, clotted cream and jam and finished up with cakes..... Jam sponge cake, welsh cakes, macaroons and other cakes. We were sitting in the 'conservatory overlooking to garden area and pond and it was very pleasant

Andrew E

After having some lunch outside and deciding to pause before having cakes and more tea we decided to have a break. We saw other people wishing to have their seat outside to eat and moved away to make way for them and the busy staff. I have a poorly ankle and was finding standing difficult, and as my companion wished to explore the crafts businesses, on spotting a pile of unused plastic chairs outside in a corner I moved two a few yards for our temporary use by the river view. On returning inside to look at the cakes before ordering I was approached by a women who said "If you have finished with my chairs I would like you to put them back". I informed her that I had already done that, and as I dislike rudeness I thought it best to leave and continue our repast elsewhere. The Railway cafe a little further on proved to be perfect.

M W

The salad trimmings with meals are wonderful. We come here quite often for lunch. It gets busy in the summer as you would expect. It’s best to find a table if outside then go up and order your food. Unfortunately doing this isn’t very disabled friendly as there are steps, and it looks like you are queue jumping if you use the ramp on the right and travel the full length of the inside seating to the counter. Yes people do leave bags in the way! Table service outside would be better for disabled people or improved access. You have the same issue to use the toilets inside. They are located down a corridor to the left of the counter once you have gone up the steps, or straight on if you have come up the ramp. These are the only toilets on site and for customers only. The food however is very good and The Spirit of the Green Man Studio makes it a great place to stop for lunch.

Tracey P

A tourist attraction within Tintern consisting of various old buildings including an old mill with mill wheel although this didn't start, at the times it should have done, when we were there. Shops sell items made by local crafters and some 'bought in' items. A nice range of goods at varying price points. Outdoor seating near the mill had unwelcoming signs saying only for those buying ice-cream from the ice-cream hut. Other people including cafe users had to sit elsewhere. Sat at tables outside the cafe for drinks and snacks. Had to go into the cafe (up steps) to order but then food brought to table. As two people with mobility disabilities this wasn't the easiest to do so outdoor / level access service would have been better. Toilets were also inside and up steps although we were directed to a sloped exit but this wasn't obvious from the outside. Scones (2), jam and cream were lovely but more expensive than similar we had elsewhere

traceypS4655VO

A tourist attraction within Tintern consisting of various old buildings including an old mill with mill wheel although this didn't start, at the times it should have done, when we were there. Shops sell items made by local crafters and some 'bought in' items. A nice range of goods at varying price points. Outdoor seating near the mill had unwelcoming signs saying only for those buying ice-cream from the ice-cream hut. Other people including cafe users had to sit elsewhere. Sat at tables outside the cafe for drinks and snacks. Had to go into the cafe (up steps) to order but then food brought to table. As two people with mobility disabilities this wasn't the easiest to do so outdoor / level access service would have been better. Toilets were also inside and up steps although we were directed to a sloped exit but this wasn't obvious from the outside. Scones (2), jam and cream were lovely but more expensive than similar we had elsewhere

MikeyG53

To be honest we really didn’t want much after a filling breakfast. So, we decided an a small snack lunch, and ordered a single set-plate of two Welshcakes (with jam), a piece of Barra Brith with a pot of tea for one. We also ordered a Capuchino coffee. We had one of the Welshcakes each, and cut the Bara Brith in two, to share. Both were very good, the tea was good, but the coffee had a washed out taste and was very poor. It felt like and looked like a tourist trap, and the demeaner of the waitress was sullen and unwelcoming, despite it being a pleasant place to sit.

Itsuki Yoshida

A nice cafe just a few minutes walk from Tintern Abbey. The food is generously served. We ordered tea, rabbit pie and honey pancake.My partner was very happy about the rabbit pie and it was tasty with all the sides.The pancakes were a little disappointing as it was overly sweet and burnt. But the price was reasonable. (£5.50 or so)It is lovely to seat outside on a sunny day.

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